21066 Customer Support Jobs - Page 20

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-48 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

PolicyBazaar.com is looking for Associate Service Consultant to join our dynamic team and embark on a rewarding career journey 1. Customer Relationship Management: Build and maintain strong relationships with clients or customers. Act as the main point of contact for client inquiries, concerns, and feedback. Ensure a high level of customer satisfaction through effective communication and problem resolution. 2. Product/Service Knowledge: Develop a deep understanding of the company's products or services. Provide detailed information about products or services to clients. Stay informed about industry trends and updates. 3. Consulting and Advisory: Analyze clients' needs and provide appropriate solutions or recommendations. Offer expert advice on how clients can best utilize the company's products or services. Identify opportunities for upselling or cross-selling based on client needs. 4. Communication: Communicate effectively with clients, both verbally and in writing. Prepare and deliver presentations or training sessions to clients. Keep clients informed about any relevant updates or changes. 5. Problem Solving: Address and resolve client issues or concerns in a timely and efficient manner. Collaborate with internal teams to ensure prompt resolution of client issues. Proactively identify potential problems and work to prevent them. 6. Sales Support: Collaborate with the sales team to identify new business opportunities. Provide support in the sales process, including preparing proposals and presentations. Assist with client onboarding and orientation. 7. Documentation: Maintain accurate and up-to-date records of client interactions and transactions. Prepare reports on client activity, feedback, and performance. 8. Continuous Improvement: Provide feedback to the company based on client interactions to contribute to process improvements. Stay updated on industry best practices and incorporate them into the service delivery process. 9. Cross-Functional Collaboration: Collaborate with other departments, such as sales, marketing, and product development, to ensure a unified client experience. Share insights and feedback from clients with relevant teams to drive improvements. 10. Goal Achievement: Meet or exceed performance goals and targets, such as client satisfaction metrics, sales targets, or other key performance indicators. Provide customers with product details and resolve their queries. Eligibility: Seeking SSC, Graduates or higher education applicants; regardless of experience. Fluency in English or Hindi language is

I.T.S Engineering College, Greater Noida is looking for Assistant Professor - CSE to join our dynamic team and embark on a rewarding career journey Teach a range of courses in the department, at both the undergraduate and graduate levels Conduct original research in the field and publish findings in academic journals and at conferences Advise students and mentor junior faculty members Participate in department and university-wide committees, such as curriculum committees and search committees Pursue external funding opportunities to support research and teaching activities Engage in professional development activities to stay current in the field and enhance teaching skills

We are hiring for Customer Support Executive for International Voice Process Rotational shift 5 days working 1 way cab facility undergraduate or graduate both can apply For Hsc with 6 months experience excellent communication HR Arti 9522754537

Hiring - Customer support (Int Voice) Location: Pune\banglore Exp: min 1year Qualification: Graduate(Mandatory) Shift: 24/7 Rotational(US Shifts) Work Mode:WFO Immediate joiners\30 days Apply now if you’re customer-focused. contact:9828833756-Naina Perks and benefits Incentives + variables + both way cab

Responsibilities: * Manage customer queries via phone, email & chat * Provide product information & solutions * Maintain high NPS through effective resolutions * Collaborate with teams for process improvements

Domestic Call Center / International bpo Hiring English Speaking Voice Process Working In Shifts Salary 14500 In hand 20K CTC up to 30K as Per Exp WhatsApp Cv 9876923878 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo / International Call Center 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9876923878 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

Urgent Requirement in Kotak Mahindra Bank (Kyc Executive) Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits incentives

ruturaj enterprises is looking for Customer Service Professional to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Excellent written and verbal communication skills Strong problem-solving and decision-making skills Ability to work well under pressure and handle difficult customer situations with empathy and professionalism

Amy Cab - Online Cab Booking is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience Required Skills: Candidates with good communication in Gujarati and Hindi along with English fluency is preferred. Available to work in any shift.

Good looking with decent personality. Must have exposure to client interaction, student counselling. Strategic & Creative thinking, Team working. Job Description: Good communication in English and Hindi is a must Must be comfortable presenting services over the phone Ask questions to understand customer requirements and close sales Enter and update customer information in the database Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales

We are looking for a results-driven Senior Sales Executive to actively seek out and engage customer prospects for field sales. Identify and develop new business opportunities to drive growth. Build and maintain strong relationships with potential and existing clients. Analyze market trends and develop strategic sales plans. Job Responsibilities: Customer Support, Telemarketing, Communication Handle inbound and outbound customer calls professionally, ensuring efficient communication and excellent customer service experiences. Provide accurate and detailed information about company products, services, pricing, and policies to all customers. Build and maintain strong relationships with customers by addressing their needs and ensuring satisfaction. Address customer queries, concerns, and complaints effectively to provide quick resolutions and improve service quality. Maintain organized records of customer interactions, transactions, and feedback for future reference and service improvements. Meet daily, weekly, and monthly call targets by engaging with customers and promoting company offerings effectively. Required Skills & Qualifications: Possess excellent communication skills in [Language(s)] (e.g., English, Hindi, etc.) to interact with customers effectively. Demonstrate strong persuasive and negotiation skills to influence customer decisions and close sales efficiently. Ability to handle rejection professionally, stay patient, and maintain a positive attitude with customers. Have basic computer knowledge, including MS Office, and experience with CRM software for better efficiency. Prior experience in telecalling, sales, or customer support will be an added advantage for candidates. Perks & Benefits: Incentives based on performance. Flexible work hours. Career growth opportunities.

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Anam 9999668114

- Responsible for calling customers & answering their queries related to the product / services. - Keep records of calls & inquiries and note useful information; sending mails, updating data on computer & paperwork. Required Candidate profile - Must be confident in communicating over phone in English / Hindi / Regional Language. - One can operate computer with basic MS Office knowledge - Word, Excel

Process :- Aditya Birla Sun Life Insurance (ABSLI) Location: Reliable Tech Park Airoli Job Type: Full-time Shifts: Rotational Day Shifts (Sunday Fixed Off) Salary Up To :- 25,000 per month Key Responsibilities: Handle inbound and outbound customer calls efficiently Provide accurate information regarding products, policies, and services Communicate fluently in General English and at least one of the following: Tamil, Telugu, Malayalam Maintain a positive, empathetic, and professional attitude toward customers Document all interactions and follow up to ensure resolution Adhere to process guidelines and meet performance targets Requirements: Minimum Qualification: Graduation (mandatory) Experience: Minimum 6 months of work experience in customer service or related fields Languages: Proficient in English and at least one South Indian language: Tamil, Telugu, or Malayalam Strong verbal communication skills Ability to work in rotational shifts Basic computer knowledge and typing skills Benefits: Fixed Sunday off Training and growth opportunities Supportive team environment How To Apply..? Contact & Application Details Contact HR Priyanka :-7875990932 Mode of Contact: Call or WhatsApp (preferred for quicker response)

Roles and Responsibilities Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international non-voice process for US clients, ensuring timely resolution of issues. Utilize blended process skills to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Demonstrate strong verbal communication skills to effectively communicate with customers from diverse backgrounds. Meet performance targets set by the organization while adhering to quality standards. Desired Candidate Profile 0-3 years of experience in an International BPO environment (blended process). Bachelor's degree in Any Specialization (B.A/B.B.A/B.M.S). Excellent communication skills in English; ability to work on night shifts (US shift). Proficiency in typing speed; comfortable working with technology-based tools. Highest Qualifictation should not be from IT Background. Commerce qualified are preferable. Excellent communication skills are mandatory.

Responsibilities: * Respond promptly via email * Collaborate with team on process improvements * Manage ecommerce customer queries via email * Ensure excellent communication in English Interested Candidates can send their resumes at hr@clayco.in

Dear Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via calls. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Need minimum 6 months of experience in BPO international voice process. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Please contact- HR KESHAV (9318358303) and HR Divyansh Jindal (9032269270) Monday to Friday (11AM to 3PM) Office Address - Embassy Galaxy business park , Noida Sec 62 Next to Symbioses university , Nearest metro station - Noida sec 62. Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

Wipro Hiring for Customer Support Profile in Gurugram/Noida location. Where in Graduate Fresher and Experienced can apply. Preferred candidate profile Grad Fresher and Exp. Final Year Result Awaited can also apply Need Good Communication-skills Perks and Benefits- Salary- 22k to 45k 8 to10k Incentives. one side cab. Sat and Sun Fixed Offs.

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

This is an urgent hiring, and on-the-spot offers can be given. Say hello to FabHotels! We want to be front-runners in bringing tech disruption to the Indian hospitality market. Join us and witness the magic yourself. Responsibilities: - This opening is basically for Sales and Customer Service Voice Process (inbound/outbound but full training support will be given) where the agent has to call/receive customers and sell/upsell our different hotel rooms to the customers - Handle customer inquiries both telephonically and by email - Knowledge of CZentrix and booking creation will add an advantage - Understand customer needs and requirement - Route qualified opportunities to the appropriate sales executives for further development and closure - Close sales and achieve quarterly quotas - Maintain and expand your database of prospects Shifts: For Male - Multiple Shifts available like 1 pm to 10 pm, 3 pm - 12 am, 4 pm- 1 am, 5 pm- 2 am etc (Night allowances will be given to the night shifts people) For Female - 8 am to 5 pm, 9 am to 6 pm, 10 am to 7 pm, 11 am to 8 pm (No Night shifts for female) Openings - 20 - for different processes like Outbound Sales/Inbound Sales/Inside Sales, Customer service, Feedback & Escalations, Inventory etc. Requirements: 1. Min 6 months years of experience in Sales/Customer Service/Query solving/telesales/outbound sales/Inbound etc 2. Excellent English communication skills Benefits - You will be directly on the payroll of a young and fast-paced company. - Lucrative Incentives Structure - The learning curve will be really steep and you would get ample growth opportunities. Every day will be a new challenge. - Competitive and on time salary processed on the last day of the month. - Friendly and fun work environment with an open door policy and approachable management. - High ownership role - you drive everything - Get to work with seniors - Faster Growth Chart with 360 degree learning - Fun Friday Activities - We are not a BPO but Technology/Product Based company so exposure is 360 degree. - Monthly R&R Please share your CV at 9599884236 or apply to this email posting ASAP as we can releasing offer same day to selected candidates.

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) About InfoEdge Info Edge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Role Overview: As a Recruiter Onboarding Executive, you will be responsible for reviewing recruiter profiles, validating supporting documents, and conducting verification calls to ensure legitimacy and trustworthiness of recruiters onboarding onto our platform. You will play a critical role in maintaining platform integrity and ensuring only authentic recruiters are allowed to post jobs. Key Responsibilities: Review recruiter profiles submitted through the platform for completeness and accuracy Verify and validate submitted documents (e.g., business proof, ID proofs, email domain) Conduct verification calls to recruiters to cross-check key details such as job role, salary, company background, etc. Identify red flags such as fake profiles, suspicious activity, or inconsistent information Tag and flag recruiters as per SOPs (e.g., blacklist, greylist, red flag, non-repeat verified) Maintain accurate and updated logs of actions taken in CRM or internal tools Collaborate with audit, compliance, and tech teams for escalations or special cases Follow TAT and quality standards set by the onboarding team Key Requirements: Bachelor's degree in any discipline 2 years of experience in customer support, KYC, operations, or verification roles Excellent communication skills (Hindi & English) both written and verbal Ability to handle high volumes while maintaining accuracy Strong attention to detail and process orientation Comfortable with CRM tools and Google Workspace (Sheets, Docs, etc.) Ability to work independently and in a team Preferred: Experience in recruitment tech, BPO/KPO, or background verification processes Familiarity with fraud detection or document verification workflows Please Note - Salary Offered - upto 22k in hand + PF + Medicals + Yearly bonus (10% of CTC) Office Location- Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida (Nearest Metro Botanical Garden) | Free shuttle facility from Botanical Garden metro Working Days - 6 days ( 5 days in office, 1day WFH) Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Position: Customer Support Domestic Voice Qualification: +2 or degree Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and feedback across various channels (e.g., phone, email, live chat, social media). Actively listen to customer concerns, asking clarifying questions to fully understand their needs. Provide clear, concise, and accurate information about our products, services, features, and company policies. Guide customers through troubleshooting steps or product usage, offering step-by-step assistance. Issue Resolution: Diagnose and resolve customer problems efficiently and effectively, aiming for first-contact resolution whenever possible. Escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, sales, billing) and ensure timely follow-up. Handle complaints and difficult customer situations with patience, empathy, and professionalism, turning negative experiences into positive ones. Record Keeping & Documentation: Accurately document all customer interactions, inquiries, issues, and resolutions in the CRM (Customer Relationship Management) system. Maintain and update customer records with relevant information. Contribute to the creation and improvement of customer support knowledge base articles and FAQs. Product Knowledge & Continuous Improvement: Develop and maintain a deep understanding of our products/services, their functionalities, and common issues. Stay informed about product updates, new features, and changes in company policies. Identify recurring customer issues and provide feedback to relevant departments (e.g., product development, sales, marketing) to improve products, services, and overall customer experience. Who Can Apply? Freshers to 1 year experience Fluent in English & Hindi Details: Rotational shifts | Rotational weekly offs

Immediate Joining For Customer service/Sales Roles International Grad Fresher salary up to 25k in hand Experience up to 45k ctc + inc Domestic Freshers Salary from 16k CTC. Experience Salary up to 35k CTC. Contact Ranjan 9162405862 Junaid 8178119337 Required Candidate profile Candidates with Excellent Communication skills can apply. Cabs for international process. Majorly day shifts for domestic roles. Must be okay with self travel as well. Unlimited incentives in sales