1788 Customer Support Jobs - Page 19

Grade Level (for internal use): 09 Responsibilities: Be a self-starter; operate independently as part of an agile team, advocate for software testing best practices. Develop, execute, and improve application test suites based on software requirements, technical specifications, and end users workflows. Design and perform hands on test automation solutions and scripts using Cucumber / Selenium, and other technologies determined to best suit our needs. Test and respond to Software Quality with related groups such as Development, Database, Integration, and Customer Support. Manage, maintain QA and UAT environments along with build and deployments, co-ordinate production deployments and release p...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Looking to onboard a skilled Team Leader- Operations with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a strong background in operations management and excellent leadership skills. Roles and Responsibility Manage and oversee the implementation of short-term activities within the team. Supervise less experienced professionals, providing professional expertise and taking responsibility for the end-product. Act as a liaison between customers, production, and distribution departments related to specific customer orders. Provide technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues typically per...

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 5-10 years of experience in customer service, with a strong background in managing teams and delivering exceptional results. Roles and Responsibility Manage and oversee the implementation of short-term activities within the team. Provide technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers, production, and distribution departments related to specific customer orders. Supervise work of less experienced professionals, providing professional expertise and taking responsibility for the end-product. Exec...

Job Summary We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. The role involves interacting with customers via calls, emails, or chat and providing timely and accurate support. Key Responsibilities Handle inbound and outbound customer calls, emails, and chats Resolve customer queries, complaints, and service requests effectively Provide accurate information about products, services, and policies Maintain detailed records of customer interactions in CRM systems Follow company processes and quality guidelines Escalate unresolved issues to the concerned department Ensure customer satisfaction and reten...

Roles and Responsibility Manage and oversee the implementation of short-term activities within the team. Provide technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers, production, and distribution departments related to specific customer orders. Analyze and resolve customer issues in a call center environment. Supervise less experienced professionals, providing professional expertise and taking responsibility for the end-product. Ensure operational excellence by focusing on process improvements and team development. Job Requirements Comprehensive knowledge of customer service principles and practices. Excellent communication, leaders...

Looking for a skilled Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 5-10 years of experience and a strong background in customer service, operations management, and team leadership. Roles and Responsibility Manage and oversee the implementation of short-term activities within the team. Provide technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers, production, and distribution departments related to specific customer orders. Supervise work of less experienced professionals, providing professional expertise and taking responsibility for the end-product. Execute specialized projects and activities a...

Looking to onboard a skilled Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience and excellent communication skills, with the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Develop and maintain thorough knowledge of products and services. Identify and escalate potential issues to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in Microsoft Office and other software applicati...

We are looking for a highly skilled and experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify and escalate trends or systemic issues impacting customer satisfaction. Develop and implement process improvements to enhanc...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 0 to 2 years of experience, excellent communication skills, and the ability to work in a fast-paced environment. Roles and Responsibility Provide exceptional customer service and support via phone, email, or chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provid...

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with a strong background in customer service and leadership. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach team members to enhance their skills and knowledge...

We are looking for a highly skilled and experienced Team Leader to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with excellent leadership skills and the ability to motivate and guide their team to success. Roles and Responsibility Lead and manage a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other teams to resolve complex customer issues and improve overall customer experience. Coach and...

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with a strong background in customer service and operations management. Roles and Responsibility Manage and lead a team of customer support agents to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer experience. Analyze customer feedback and provide insights to enhance the customer support process. Coach and train team members to impro...

As a People Specialist on our globally diverse team, you will leverage cutting-edge Salesforce technology to provide expert guidance and support to employees across various geographic locations. Success in this role requires exceptional organisational skills and meticulous attention to detail, coupled with outstanding time management and communication abilities. A strong commitment to delivering exceptional customer support and the aptitude to build collaborative relationships at all organisational levels are essential. The ability to handle highly sensitive and confidential information with discretion is paramount. Our ideal candidate thrives in dynamic, high-growth environments and possess...

Position: International Chat Customer Support (Only international experience) Mode : Work from Office Shift : Night Rotational Shift - 2 way cab Location - Uppal, Hyderabad (Cab Radius 22 KMS) do check the radius no self transport option beyond 22km radius . Salary :- 12 + Months - 30k Take home Key Requirements & Responsibilities: Minimum Education: Under grads /Any Graduation Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy infor...

Process:- Inbound And Outbound Voice Process Fresher/ experience both can apply Min HSC Pass Salary: 14,000 to 18,000 + Incentives Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profile min qualification HSC Location: Navi Mumbai To Apply / Contact More information HR Nisarg - 7030023060 Perks and benefits High Incentives and growth opportunities.

Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of January 2025. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground...

Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of January 2025. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground...

Operational role that works under direct supervision, responsible for day-to-day program management operations Responsibilities Maintain daily site activities and routines. Ensure SLA are achieved & work proactively to maintain the same.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of January 2025. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground...

Marathi /Hindi & Basic English Communication. Providing service to the customers. Salary:- 12k To 16k + Incentives Rotational Shift | Rotational Week OFF Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar,Pune, 411041 How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Amruta - 7262957662 Perks and benefits Earn Upto 10,000 incentives per month !

Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of work. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and lever...