20954 Customer Support Jobs - Page 15

We are looking for a highly motivated and detail-oriented individual to join our team as a Trainee Medical Billing Analyst in Bengaluru. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Analyze medical billing data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and accuracy. Collaborate with cross-functional teams to resolve issues and enhance services. Conduct quality control checks to ensure compliance with industry standards. Provide exceptional customer service to clients and stakeholders. Stay updated with industry developments and best practices in medical billing. Job Requirements Strong understanding of medical billing principles and processes. Excellent analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills, with the ability to work in a team. Ability to adapt to changing priorities and deadlines in a fast-paced environment. Strong organizational and time management skills, with the ability to prioritize tasks. Familiarity with CRM/IT enabled services/BPO industry is an added advantage. Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients.

Looking for a skilled Senior Lead - Delivery to join our team in Hyderabad II. The ideal candidate will have 5-8 years of experience in the field. Roles and Responsibility Manage and deliver high-quality services to clients, ensuring timely and efficient project completion. Lead and motivate a team of professionals to achieve exceptional results and meet client expectations. Develop and implement effective delivery strategies to improve service quality and reduce costs. Collaborate with cross-functional teams to identify and mitigate risks, ensuring seamless project execution. Analyze and resolve complex technical issues, providing expert guidance to junior team members. Ensure compliance with industry standards and best practices, maintaining high levels of customer satisfaction. Job Requirements Proven track record of delivering successful projects and leading high-performing teams. Strong understanding of IT enabled services, CRM, and BPO operations. Excellent leadership and communication skills, with the ability to inspire and guide team members. Strong problem-solving and analytical skills, with the ability to make informed decisions. Experience working with Reventics Private Limited or similar companies is an added advantage. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. A graduate degree is required for this position.

We are looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery team to ensure successful project execution and client satisfaction. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and mitigate potential risks and issues. Provide guidance and support to team members to enhance their skills and performance. Monitor and report on project progress, identifying areas for improvement and implementing changes as needed. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Minimum 5 years of experience in healthcare management services or a related field. Strong knowledge of CRM/IT enabled services/BPO operations and processes. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience working with clients to understand their needs and provide tailored solutions.

Looking to onboard a skilled professional with 5-8 years of experience to lead our delivery quality team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery quality team to ensure high-quality services are provided to clients. Develop and implement quality control processes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance service quality. Analyze data and metrics to measure service performance and identify trends. Provide coaching and training to team members to improve their skills and knowledge. Ensure compliance with industry standards and regulatory requirements. Job Requirements Minimum 5 years of experience in healthcare management services or a related field. Strong understanding of CRM/IT enabled services/BPO operations and processes. Excellent leadership and communication skills, with the ability to motivate and inspire teams. Ability to analyze data and metrics to inform business decisions. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a fast-paced environment with multiple priorities and deadlines.

We are looking for a skilled Senior Manager to lead our Service Line team at Omega Healthcare Management Services Pvt. Ltd., located in Chennai I. The ideal candidate will have 8-14 years of experience in the field. Roles and Responsibility Develop and implement strategies to enhance service line operations and customer satisfaction. Lead and manage a team of professionals to achieve business objectives and goals. Collaborate with cross-functional teams to identify and resolve complex issues. Analyze market trends and competitor activity to stay ahead in the industry. Ensure compliance with regulatory requirements and company policies. Foster a culture of continuous improvement and innovation within the team. Job Requirements Proven track record of success in managing service lines and leading high-performing teams. Strong understanding of CRM/IT enabled services/BPO industry trends and best practices. Excellent leadership, communication, and problem-solving skills. Ability to analyze data and make informed decisions to drive business growth. Strong knowledge of healthcare management services and industry regulations. Experience in developing and implementing process improvements to increase efficiency and productivity.

Looking for a skilled Senior Executive - AR to join our team in Bangalore. The ideal candidate will have 1-5 years of experience in the field. Roles and Responsibility Manage and oversee accounts receivable processes for timely and accurate payments. Develop and implement effective strategies to improve cash flow and reduce outstanding balances. Collaborate with cross-functional teams to resolve billing discrepancies and disputes. Analyze and report on key performance indicators (KPIs) to identify areas for improvement. Ensure compliance with company policies and procedures related to accounts receivable. Provide exceptional customer service to clients and stakeholders regarding payment status and inquiries. Job Requirements Strong knowledge of accounting principles, financial systems, and software applications. Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software tools. Strong attention to detail and organizational skills to manage multiple tasks simultaneously. Experience working with CRM/IT enabled services or BPO industry is preferred. Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients.

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below- HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

Products: Life Insurance | Health Insurance | Motor Insurance Key Responsibilities: Drive insurance sales through direct channel Understand customer needs & recommend appropriate products Maintain strong client relationships for long-term retention Deliver excellent post-sales customer service Achieve individual sales targets and support team goals Stay updated on product and regulatory developments

Respond and resolve customer queries over calls, chat Provide solutions to the customers Call the leads provided by company and pitch our services Store data of every interaction Interact with customers Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent communication skills UG/ Freshers/ Grad Immediate joiner Rotational shifts Exp in customer support and sales will be preferred Perks and benefits Unlimited Incentives Performance Bonus Allowance

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

Order Support Specialist The Global Order Fulfillment team supports all aspects of order management for the Legal business. The role will be responsible for supporting projects to improve our customer experience metrics as well as providing analysis and reporting on various business metrics including accounts receivable aging, project profitability, billing compliance, revenue backlog, and operational performance metrics such as lead time, cost per order, average handle time, etc. This position will also provide support to sales operations by developing dashboards and reports related to pipeline health, win rates, deal sizes, sales cycle times, quota attainment percentage, etc. About the Role In this opportunity as Order Support Specialist, you will: Manage multiple internal and external stakeholders to ensure that orders are processed accurately and in a timely manner. Work closely with sales teams to understand their needs and priorities. Provide regular updates to leadership on key initiatives and milestones. Collaborate with cross-functional teams to resolve issues and implement improvements. Analyze data to identify trends and opportunities for improvement. Develop reports and dashboards to track progress and communicate results effectively. Monitor KPIs and take corrective action when necessary. Contribute to strategic planning and project management efforts. Stay abreast of industry developments and best practices. Assist in developing training materials and processes. About You You're a fit for the role of Order Support Specialist if your background includes Bachelors degree or equivalent work experience required. Minimum 1 year of relevant work experience preferred. Proven ability to manage complex projects and priorities simultaneously. Excellent communication and interpersonal skills. Ability to collaborate effectively across different departments and levels of the organization. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Knowledge of CRM systems and order management software preferred. Demonstrated success working in a fast-paced environment. Adaptable to changing circumstances and willing to learn new technologies quickly #LI-SS3 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation . Learn more on how to protect yourself from fraudulent job postings . More information about Thomson Reuters can be found on

Job Title: Customer Service Executive Yes Bank (Voice Process) Location: Thane Kasarwadawali Shift: Day Rotational Shifts Week Off: Rotational Key Responsibilities: Handle inbound and outbound customer service calls related to banking queries. Resolve customer complaints efficiently while ensuring high customer satisfaction. Maintain detailed and accurate records of customer interactions. Follow communication procedures and guidelines. Requirements: Education: Graduation is mandatory (Any stream). Experience: Freshers are welcome. Prior experience in customer service/BPO is an advantage. Communication: Excellent spoken English and Hindi communication skills. Other Skills: Basic computer proficiency, customer handling ability, and a positive attitude. Job Details: Salary: 18,000 to 22,000 (In-hand) + Incentives Location: Kasarwadawali, Thane Transport: Pickup and drop facility from Thane station available. Shifts: Day rotational shifts (No night shifts) Week Off: Rotational week off How To Apply..? Contact & Application Details Contact HR Shubham :- 8551021894 Mode of Contact: Call or WhatsApp (preferred for quicker response)

We are Hiring Customer Support Executive with 2–5 yrs of experience who will Handle customer queries via call/email/chat, resolve issues, maintain records, and ensure satisfaction. Strong Hindi & English communication required.

Process:- KOTAK Banking Process (Telesales) -Fresher/ experience both can apply -HSC pass can apply -Salary-13K+ incentives -Easy selection –1 round only -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Call or send your CV through WhatsApp HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

Process:- Aditya Birla Finance For sales Process Requirement- Good comms required Salary- Upto 17,500k in hand + Unlimited Incentives Need min 3 months of any insurance exp Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-48 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

PolicyBazaar.com is looking for Associate Service Consultant to join our dynamic team and embark on a rewarding career journey 1. Customer Relationship Management: Build and maintain strong relationships with clients or customers. Act as the main point of contact for client inquiries, concerns, and feedback. Ensure a high level of customer satisfaction through effective communication and problem resolution. 2. Product/Service Knowledge: Develop a deep understanding of the company's products or services. Provide detailed information about products or services to clients. Stay informed about industry trends and updates. 3. Consulting and Advisory: Analyze clients' needs and provide appropriate solutions or recommendations. Offer expert advice on how clients can best utilize the company's products or services. Identify opportunities for upselling or cross-selling based on client needs. 4. Communication: Communicate effectively with clients, both verbally and in writing. Prepare and deliver presentations or training sessions to clients. Keep clients informed about any relevant updates or changes. 5. Problem Solving: Address and resolve client issues or concerns in a timely and efficient manner. Collaborate with internal teams to ensure prompt resolution of client issues. Proactively identify potential problems and work to prevent them. 6. Sales Support: Collaborate with the sales team to identify new business opportunities. Provide support in the sales process, including preparing proposals and presentations. Assist with client onboarding and orientation. 7. Documentation: Maintain accurate and up-to-date records of client interactions and transactions. Prepare reports on client activity, feedback, and performance. 8. Continuous Improvement: Provide feedback to the company based on client interactions to contribute to process improvements. Stay updated on industry best practices and incorporate them into the service delivery process. 9. Cross-Functional Collaboration: Collaborate with other departments, such as sales, marketing, and product development, to ensure a unified client experience. Share insights and feedback from clients with relevant teams to drive improvements. 10. Goal Achievement: Meet or exceed performance goals and targets, such as client satisfaction metrics, sales targets, or other key performance indicators. Provide customers with product details and resolve their queries. Eligibility: Seeking SSC, Graduates or higher education applicants; regardless of experience. Fluency in English or Hindi language is

I.T.S Engineering College, Greater Noida is looking for Assistant Professor - CSE to join our dynamic team and embark on a rewarding career journey Teach a range of courses in the department, at both the undergraduate and graduate levels Conduct original research in the field and publish findings in academic journals and at conferences Advise students and mentor junior faculty members Participate in department and university-wide committees, such as curriculum committees and search committees Pursue external funding opportunities to support research and teaching activities Engage in professional development activities to stay current in the field and enhance teaching skills

We are hiring for Customer Support Executive for International Voice Process Rotational shift 5 days working 1 way cab facility undergraduate or graduate both can apply For Hsc with 6 months experience excellent communication HR Arti 9522754537

Hiring - Customer support (Int Voice) Location: Pune\banglore Exp: min 1year Qualification: Graduate(Mandatory) Shift: 24/7 Rotational(US Shifts) Work Mode:WFO Immediate joiners\30 days Apply now if you’re customer-focused. contact:9828833756-Naina Perks and benefits Incentives + variables + both way cab

Responsibilities: * Manage customer queries via phone, email & chat * Provide product information & solutions * Maintain high NPS through effective resolutions * Collaborate with teams for process improvements

Domestic Call Center / International bpo Hiring English Speaking Voice Process Working In Shifts Salary 14500 In hand 20K CTC up to 30K as Per Exp WhatsApp Cv 9876923878 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo / International Call Center 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9876923878 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

Urgent Requirement in Kotak Mahindra Bank (Kyc Executive) Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits incentives