20954 Customer Support Jobs - Page 14

Job Title: Customer Support Executive Company: Teleperformance Location: Work From office Role Overview: Provide customer support via voice interactions. Ensure resolution of queries with professionalism and accuracy. Respond to Inquiries: Handle customer queries via phone, email, chat, or social media with professionalism and empathy. . Maintain Records: Document interactions, resolutions, and feedback in CRM systems for future reference and analysis. Product Guidance: Educate customers on product features, usage, and updates to enhance satisfaction. Complaint Resolution: Address concerns promptly and follow up to ensure complete resolution. Collaborate Internally: Work with sales, product, and marketing teams to relay customer insights and improve service delivery. Upsell & Retain: Identify opportunities to promote additional services and foster Skills & Qualifications Good communication and active listening skills Strong problem-solving and multitasking abilities Familiarity with CRM tools and help desk software Patience and empathy in handling customer concerns High school diploma required; bachelors degree preferred Prior experience in customer service or support roles is a plus

Position Title: Customer Experience Agent (CEA) A Customer Experience Agent (CEA) provides assistance, information, and support to customers regarding products or services. Their primary role is to answer inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. This often involves interacting with customers via phone. Position Responsibilities Key Skills Required Answering customer inquiries: Responding to questions about products, services, pricing, and company policies. Resolving customer issues and complaints: Addressing customer concerns and finding appropriate solutions. Providing information about products and services: Offering details about product features, benefits, and availability. Taking orders and processing payments: Handling customer orders and transactions, including billing and payment processing. Managing customer accounts: Making necessary changes to customer accounts and providing account information. Handling returns and exchanges: Processing returns and exchanges for products or services. Escalating issues to appropriate departments: Referring customers to supervisors or other specialized teams when necessary. Good English communication skills (Oral) - Talking to others to convey information effectively Reading comprehension - Understanding written sentences and paragraphs in work related documents Critical thinking - Using logic and reasoning to identify solutions, conclusions or approaches to problems Ability to use empathy Service orientation Actively exploring ways to help people Flexible and adaptable Ability to use desktop system Ability to take responsibility Demonstrates patience and self- control Coordination: Adjusting actions in relation to others' actions Maintaining accurate records: Documenting customer interactions and transactions. Providing excellent customer service: Maintaining a positive and professional attitude while interacting with customers. Collaborating with other departments: Working with other teams to ensure a positive customer experience. Education Minimum: 10 + 2 years of formal education Work Timing US shifts Work Location RMZ Eco Space, Pritech Park, Bellandur, Bangalore Reports to Team Manager

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Neha 7975182408 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Neha 7975182408 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, B-148, Sector 10, Noida Salary: 21.7K CTC Languages Required: Kannada (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR Amit Latwal at 8006200310 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR AMIT LATWAL 8006200310 iEnergizer A Leading BPO in Noida

Warm Greetings from Rivera Manpower Services, We are Hiring! Grow your career in Customer Service with Alorica India Pvt Ltd ! Join our US Voice Process and be part of a dynamic, growth-focused environment. Walk-In Drive Details: Monday to Friday 11:00 AM to 5:00 PM Location: Rivera Manpower BTM Perks & Benefits: Freshers: Earn up to 25,000/month (with variables) Experienced Candidates: Up to 31,000/month (with variables) Free night transport (8 PM 8 AM) Global exposure and skill development Eligibility: Excellent spoken English Willingness to work in rotational shifts and split week-offs Freshers and experienced candidates Should reside within 25 km radius of Ecospace Call and Book Your Interview Slots Now! 8884777961 / 7829336034 / 7829336202

We’re hiring customer-focused individuals for a Voice Process with a leading client. Full-time role, great pay & growth. Graduates/Undergraduates with good English welcome. Freshers & experienced can apply! Call HR Mizba - 9513335304 Or 7204785056

Hiring Freshers Customer Support (Voice) DAY SHIFT + 2-Way Cab Location : Pocharam, Hyderabad Shift : Day Rotational (Between 8 AM 8 PM) Work Days : 6 Days a Week | 1 Rotational Week Off Cab Facility : 2-Way Transport (within 35 KM radius) Role : Customer Support Executive – Voice Process Process Type : Inbound & Outbound Voice Support Employment Type : Full Time | On-site Experience : Freshers Only Qualification : Undergraduates / Graduates Languages Required : Fluent in English & Hindi Salary & Benefits : 14,000/- Take Home Salary Performance-Based Incentives 2-Way Cab Facility for Pickup & Drop (within 35 KM radius) Key Responsibilities : Handle inbound & outbound customer calls with professionalism Understand customer issues and provide accurate, effective solutions Escalate unresolved queries promptly Maintain proper documentation of customer interactions Deliver high-quality customer experience Why Join Us? Excellent opportunity for freshers to start a career in Customer Support Hassle-free 2-way transport Day Shift only – work-life balance guaranteed! Friendly work environment and professional growth path Interested? Apply Now! Contact HR – Nandini : +91 9705749568 join channel : https://whatsapp.com/channel/0029VbAksOd1XquSeki4al1S Immediate Joiners Preferred | Limited Positions Available

Hiring Now Customer Support (Voice Process) Location: Pocharam, Hyderabad Shift: Day Rotational (Between 8 AM 8 PM) Working Days: 6 Days a Week | 1 Rotational Week Off Transport: 2-Way Cab (within 35 KM radius) Job Description We are hiring enthusiastic and customer-focused individuals for a Voice Process Customer Support role. This position involves handling both inbound and outbound calls to assist customers, resolve queries, and ensure a high level of customer satisfaction. Role Highlights Job Role: Customer Support – Voice (Inbound & Outbound) Qualification: Undergraduate / Graduate(2023/2024/2025 passed outs only) Languages Required: Fluent in English & Hindi Salary: 14,000 (Take Home) + Attractive Incentives Job Type: Full-Time, Work From Office (WFO) Key Responsibilities Handle incoming and outgoing customer calls in a professional manner Understand and resolve customer queries effectively Escalate unresolved issues to the appropriate department Ensure customer satisfaction through clear and empathetic communication Eligibility Criteria Freshers & experienced candidates are welcome Must be fluent in English & Hindi Comfortable working in a rotational shift and 6-day work week Willingness to work from office at Pocharam location Must be within 35 KM cab radius (2-way cab provided) How to Apply? Interested candidates can share their resume or reach out directly: Email: srinidhivodnala.axis@gmail.com Phone: +91 90591 45980

Customer Advisor - International Banking Process To schedule an Interview call - +91 8660813823 - (Barsha) +91 6363711915 - (Deepika) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 (Barsha), 6363711915 (Deepika) OR (barsha@yourpitchh.com) (deepika@yourpitchh.com)

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Position: Customer Support Executive Domestic Voice Process Location: Pocharam, Hyderabad Commute Support: 2-Way Cab Facility (Up to 35 km radius) Job Type & Shift Details Full-Time Opportunity Day Shift Only (No Night Shifts) 6 Working Days per Week 1 Weekly Rotational Off Shift Hours: Between 8:00 AM 8:00 PM (9-hour shift) Compensation Package 14,000 Take-Home Salary Monthly Incentives Based on Performance Eligibility Criteria Education: Undergraduates / Graduates (Any Stream) Experience: Both Freshers and Experienced Candidates Welcome Language Proficiency: Hindi and English (Mandatory) Roles & Responsibilities Handle inbound and outbound customer voice calls Follow up on pending issues and escalate when necessary Requirements Strong verbal communication skills in Hindi and English Basic computer knowledge and typing skills Flexibility to work rotational weekly offs Good problem-solving and customer handling abilities Why Join Us Fixed day working hours ideal work-life balance 2-Way cab facility within a 35 km radius Transparent incentive structure TO APPLY Contact HR Bhavana - 8341982307 Share your resume with the mentioned contact for further details.

Hiring for Customer Support Voice Process (Domestic) | Hyderabad | Role: Customer Support Executive Voice (Domestic) Qualification: Intermediate / Graduation Freshers are eligible Salary:Upto 3lpa Cab Facility is available Rotational Day Shifts Skills Required: Excellent communication in Hindi and English Customer-friendly attitude Willingness to work in a fast-paced voice process environment Interview Process: HR Screening Online Assessment Managerial Round Location: Hyderabad Preferred Immediate Joiners Share your updated resume on WhatsApp to: HR Gouri 9100987757 gouri.axis@gmail.com

Qualification Requirements: Any Degree Kindly call for interview: +91 81226 89811 English is manadatory Female candidates preferred Must be located near RS Puram, Coimbatore Both Freshers and Experienced candidates can apply Age : Below 30

To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined Bringing Escalations to senior management timely Improve customer service at training centres by monitoring & also physically auditing the centre , Proactively checking & monitoring customer satisfaction & ensuring timely resolutions Prepares customer care performance reports as defined from time to time , Deal with irate customers tactfully & in a polite manner Communicating with customers on e mail , phone & in person Show

Hiring Now HDFC Non TOF Sales Process Location: Airoli, Mumbai Shift: Day Shift | Sunday Fixed Off Salary: 18,000 In-Hand Profile: Outbound calling for HDFC products (Non TOF) Convince & convert leads into customers Daily sales targets & lead follow-ups Requirements: Minimum 6 months of sales experience (any field) Good communication skills (Hindi + Basic English) Confident, energetic, and target-driven Perks: Fixed Day Shift Guaranteed Sunday Off Banking Process with Career Growth Timely salary & performance-based incentives How to Apply: Interested candidates are requested to contact our HR for further details and interview scheduling: HR Contact: Akshada Mobile :- 9822472894 Mode: Call or WhatsApp

Job Role - As an associate - Customer Support your primary responsibility is to ensure the satisfaction and loyalty of our cherished customers. Your role goes beyond merely addressing inquiries and resolving issues; you are a critical part of our customer experience, directly influencing the success of our company. Role responsibilities - Customer Engagement: Interact with customers through phone, live bus chat, and email to provide exceptional support during their commute. Issue Resolution: Respond promptly to customer inquiries, resolving concerns and ensuring a positive experience at all stages of the commute. Team Coordination: Collaborate with the team to coordinate workflows, ensuring a seamless support process. Positive Attitude and Expertise: Maintain a positive and empathetic approach, with in-depth knowledge of our business and industry updates. Enhancing the Cityflo Experience: Strive to exceed customer expectations and uplift the Cityflo experience by delivering exceptional hospitality and support.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India Minimum qualifications: Bachelors degree or equivalent practical experience, 5 years of experience in project management, Preferred qualifications: 4 years of experience in project management, 3 years of experience in troubleshooting or triaging Demand Gen Campaign, Experience in account/campaign management, technical troubleshooting, or customer support, Experience in data analysis, dashboards creation and identification of product and business insights, Experience in Ads escalations (i-e , handling customer communications, filing bugs to engineering, etc), About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack We help our customers get the most out of our Ad and Publisher products and guide them when they need help We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTechs role is to help bring them to life Our teams of trusted advisors support customers globally Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customerscomplex needs Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues interacting directly with Google's advertisers (if required) and business teams, agencies, and partners, Apply deep product expertise solving technical customer issues, escalations, and carrying out projects, Analyze data and generate insights to create action plans to solve issues at the root cause for our customers focusing on knowledge management, operational improvements, account reviews and product adoption, Partner with business and other cross-functional partner teams to own and continuously improve the customer journey, resolve issues, and understand customer pain points Share insights and provide expertise to our partner teams to support product and process improvements, Be responsible for the development, maintenance, and delivery of knowledge management resources and training programs to ensure customer support agent competency, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show

Customer Service Representative for Gurgaon Location We are looking for Voice Process - Inbound (International) who has prior experience in international voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office (Both side transport) Work Experience 0-30 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience Preferred candidate profile

Profile - Bpo Voice Process - Telesales -Fresher Experience -work from office -immediate joiner -Salary : 12,200 in hand + Unlimited Incentive -Shift :- 9.30 To 6.30 Required Candidate profile -Qualification - 12th Pass/ Any graduate -Male & Female both can apply -Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Dhanshree:- 9765799435

Were looking for a smart, detail-oriented individual who can handle administrative operations , respond to customer enquiries , and support our sales efforts .

Looking for dedicated individuals for customer support roles at a leading MNC. The role involves assisting customers via phone, resolving inquiries, and ensuring a positive experience. For more information Call/Whatsapp- HR Hardik @9058873049

Focus on NPD handling CASTING DEVELOPMENT, EXISTING CASTINGS IMPROVEMENT, CUSTOMER COMPLAINTS HANDLING on CASTING DEFECTS, CASTING FLEXIBILITY & TOLERANCE STUDY, CASTING PATTERN LAYOUT, SAP CODE CREATION for NEW CASTINGS, NDT TEST, DIMENTIONAL LAYOUT Required Candidate profile BE(4+yrs)/DIP(8+yrs) with leading AUTO/ENGG/CASTING PRODUCTS major into NPD Strong skills in CASTING DEVELPMENT, NEW CAST DEVELOPMENT, IMPROVING on EXISTING CASTINGS, CUSTOMER MGMT must Work@ TRICHY Perks and benefits Excellent Perks. Send CV to hr@adonisstaff.in

We are looking for a highly skilled and experienced Executive - AR to join our team at Omega Healthcare Management Services Pvt. Ltd., located in Bangalore II. The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Manage and resolve accounts receivable issues efficiently. Develop and implement effective strategies to improve cash flow and reduce bad debts. Collaborate with cross-functional teams to ensure seamless operations and accurate billing. Analyze financial data and provide insights to enhance business performance. Ensure compliance with company policies and regulatory requirements. Maintain accurate records and reports of accounts receivable transactions. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in CRM software and IT-enabled services. Strong analytical and organizational skills. Ability to maintain confidentiality and handle sensitive information. Omega Healthcare Management Services Private Limited is a leading healthcare management services provider, committed to delivering high-quality services and solutions to its clients.

We are looking for a skilled professional with 14-18 years of experience to join our team as a Deputy General Manager - Delivery in Trichy, India. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Develop and implement strategies to improve operational efficiency and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in healthcare management services or a related field. Strong understanding of CRM/IT enabled services/BPO operations. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Strong problem-solving and process improvement skills. Experience in managing and motivating high-performing teams.

We are looking for a highly motivated and detail-oriented individual to join our team as a Trainee Medical Billing Analyst in Bengaluru. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Analyze medical billing data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and accuracy. Collaborate with cross-functional teams to resolve billing discrepancies and issues. Conduct thorough reviews of billing documents to ensure compliance with regulations. Provide exceptional customer service to clients and stakeholders. Stay updated with industry developments and changes in medical billing regulations. Job Requirements Strong understanding of medical billing principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Familiarity with CRM/IT enabled services/BPO industry is an added advantage. Omega Healthcare Management Services Private Limited is a leading healthcare management services provider committed to delivering high-quality solutions to its clients. We are dedicated to providing exceptional patient care and ensuring seamless healthcare operations. For more information, please contact us at 1392434 or visit our website at .