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0.0 - 2.0 years

2 - 5 Lacs

Ahmedabad

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Aashana is looking for Customer Relationship Management to join our dynamic team and embark on a rewarding career journey Manage client interactions to strengthen long-term partnerships Resolve issues and ensure satisfaction across customer journeys Analyze customer feedback for continuous improvement Utilize CRM tools to track performance and engagement

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2.0 - 7.0 years

2 - 4 Lacs

Kosgi, Kalwakurthy, Thorrur

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Customers Service for all products Cash / Cheque collection, custody and Customer account updation Disbursement Branch Compliance

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0.0 - 3.0 years

1 - 4 Lacs

Gurugram

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YoCreativ is looking for Customer Support to join our dynamic team and embark on a rewarding career journey Provide assistance to customers via multiple channels Resolve product or service-related issues Ensure high customer satisfaction and retention Document interactions and escalate as needed

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1.0 - 3.0 years

3 - 6 Lacs

Ahmedabad

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SMG InfoTech is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience Key Responsibilities:Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance Issue Diagnosis: Analyze and troubleshoot software-related problems reported by customers, identifying root causes and potential solutions Problem Resolution: Provide step-by-step guidance and instructions to customers to help them resolve technical issues with software products Documentation: Maintain detailed records of customer interactions, including issues, resolutions, and follow-up actions taken Escalation: Escalate complex or unresolved technical issues to higher-level support or development teams and follow up on progress Product Knowledge: Stay updated on software products, new features, and updates to provide accurate information and support Feedback: Collect and summarize customer feedback, making recommendations for product improvements or enhancements Knowledge Sharing: Share knowledge and solutions with team members to improve overall support efficiency Training: Assist in creating and updating customer support documentation, knowledge base articles, and training materials Quality Assurance: Ensure that customer support meets or exceeds service level agreements (SLAs) and maintains high levels of customer satisfaction

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3.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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Job Descriptions : The candidate for Project Sales will be responsible for entire Western Region comprising of Maharashtra, Gujarat, etc identifying new Sales Opportunities, building relationships with customers, creating sales strategies and plans, conducting market research and preparing project proposals. Capital equipment selling experience is a must. This role requires direct interaction with potential clients, providing them with product information and ongoing customer support. perience in air pollution control and capital equipment sales / material handling systems is preferred Bachelors Degree in Engineering or related field Project Sales experience Excellent communication and customer service skills Marketing, Sales & project management skills Ability to work independently and within a team Should have thorough knowledge of industrial topography in the entire region. Experience in air pollution control and capital equipment sales / material handling systems is preferred. Air pollution control equipment / bag filtration solutions, basic CAD skills, and proficiency in English & regional languages are additional qualifications that would be beneficia. Position calls for travelling and meeting customer to understand their requirement in detail, conceiving a solution, follow up with design, consent from customer and then quotation preparation, follow ups through visits, calls etc., to convert the potentiol offer to order. Post order support in follow up with customer for drawing approvals, thorough knowledge of Advance & Performance Guarantee, follow-up with internal stake holders for project execution till handing over the project, payment follow-up & timely payment collection, etc.

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1.0 - 5.0 years

1 - 4 Lacs

Bengaluru

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Job Descriptions : This is a full-time on-site role for an Sales Assistant. The candidate for Sales Assistant will be responsible for Spare Sales, building relationships with customers. Experience in Capital equipment selling experience is a must. This role requires direct interaction with potential clients, providing them with product information and ongoing customer support. Experience in air pollution control and capital equipment spare sales / material handling systems is preferred.

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1.0 - 4.0 years

2 - 5 Lacs

Bengaluru

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Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Centre. Our support engineers are familiar with the common challenges organisations face when deploying Celonis software and are able to quickly diagnose and support the questions regarding product-related issues our customers face and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and you will be based in Bangalore, India. The Role: As a core function of the position, you will be responsible for the analysis, diagnosis, and recovery of complex technical issues. This will involve close engagement and interaction with our Product and Engineering teams and at times our customers. The work you ll do: Provide in-depth technical support for customer issues across one or more product areas of the Celonis Execution Management System (EMS) Drive and resolve complex Tickets according to ITSM processes Qualify problems or defects for close collaboration with Celonis Development and Product Management Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organisation Participate in 24x7 3-shift Support model The qualifications you need: An education in the field of IT, Computer Science, Engineering, or similar. First experience working as Technical Support Engineer, ideally experience handling complex technical issues. A fundamental working ability of heterogeneous Linux/Unix systems. Knowledge in one or more areas: SSO, JKS, Docker, Kubernetes, Datadog, Python, Java Have a structured approach to analyse and resolve issues Ideally, experience with database systems and SQL Experience with AWS and / or MS Azure. Customer contact experience, communication and service-oriented. A thirst to learn and like bringing ideas to the table. What Celonis can offer you: The unique opportunity to work within a new category of technology, Execution Management Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (stock options, generous time off, family leave from day one, and more) Mental well-being support (mindfulness tools such as Headspace, virtual events and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with An open-minded culture with innovative, autonomous teams A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Interns and working students explore your benefits here . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

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0.0 - 3.0 years

5 - 8 Lacs

Gurugram

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Customer Service Representative - English Agent - WebBeds Customer Service Representative - English Agent Full Time - Office Based WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) an ASX 200 listed company operating a global digital travel business. What makes us stand out? We are a wholesale global travel organisation We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries We partner with over 430,000 properties in more than 15,000 destinations We work with more than 44,000 travel companies in 139 source markets We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking As a Customer Service Representative at WebBeds, you will play a crucial role in delivering outstanding customer support to our clients. Your excellent communication skills, problem-solving abilities and out-of-the-box thinking will enable you to deliver excellence. Your focus on customer satisfaction will contribute to maintaining positive relationships with our valued clients. Your strong interpersonal skills, teamwork mindset, result-driven approach, and organizational abilities will ensure effective collaboration and efficient service delivery. Key Responsibilities: Provide exceptional customer service to travel agent clients, addressing their inquiries, resolving issues, and providing accurate information. Handle client cases, including booking confirmations, amendments, and issue resolution, using problem- solving skills and out-of-the-box thinking to find effective solutions. Build rapport with clients, establishing trust and understanding to better meet their needs and enhance the customer experience. Utilize various communication channels such as phone, email, and chat to promptly and professionally respond to client inquiries. Collaborate with team members and other departments within WebBeds to ensure seamless coordination and effective problem-solving for clients. Utilize company systems and tools to access and update client information, bookings, and related documentation accurately. Follow established processes and procedures to meet service level agreements and maintain high-quality customer service standards. Demonstrate strong interpersonal skills to build positive relationships with clients and colleagues. Communicate effectively and clearly, both verbally and in writing, to convey information and instructions accurately. Work collaboratively with team members to achieve common goals and deliver exceptional customer service. Demonstrate a result-driven approach, consistently meeting or exceeding performance targets and contributing to team success. Plan and organize work effectively to manage multiple tasks, prioritize responsibilities, and meet deadlines. Exhibit excellent time management skills to ensure efficient use of resources and timely resolution of client issues. Utilize negotiation skills when interacting with clients, suppliers, or other stakeholders to achieve mutually beneficial outcomes. The skills we would like to see in your suitcase: Customer Satisfaction Score (CSAT): Regularly monitor and strive to maintain high CSAT scores through exceptional customer service interactions. Response Time: Aim to respond promptly to customer inquiries and issues, minimizing wait times and ensuring timely resolution. First Contact Resolution (FCR) Rate: Strive to resolve customer issues on the first contact, minimizing the need for follow-up interactions and enhancing efficiency. Quality Assurance Metrics: Adhere to quality assurance standards and metrics, ensuring that all customer interactions meet or exceed established benchmarks for service quality. Call Handling Metrics: Maintain optimal call handling metrics, including average handling time (AHT) and adherence to call scripts and protocols. Productivity and Efficiency: Demonstrate high levels of productivity and efficiency in managing customer inquiries and tasks, maximizing the number of cases resolved per hour or shift. Attendance and Punctuality: Maintain excellent attendance and punctuality records, ensuring consistent availability to assist customers during scheduled shifts. Feedback and Improvement: Actively seek feedback from customers and supervisors, using insights to continuously improve service delivery and personal performance. Knowledge Base Utilization: Effectively utilize internal knowledge bases and resources to provide accurate and timely assistance to customers, minimizing escalations and callbacks. Cross-Functional Collaboration: Collaborate with other teams and departments as needed to address customer inquiries or escalate issues, fostering a culture of teamwork and cooperation. Why choose us as your next destination? We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence & impact change Disruptive, fast-growing market leader within travel & endless possibilities Culture built on collaboration empowerment and innovation We Are WebBeds on Vimeo Not finding the Job you are looking for? Subscribe for updates on upcoming job openings delivered straight to your inbox.

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1.0 - 4.0 years

9 - 12 Lacs

Kolkata, Mumbai, New Delhi

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IT Services Analyst Location: India Ref: REF2543Q Job Function: Information Technology Company Description At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the worlds toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field. Job Description The IT Services Analyst is responsible for all handling all Tier 1/ 2 / 3 tickets and deployment / support activities relating to all personal computing devices and associated software under the direction of service delivery manager. The function is responsible for ensuring the defined customer care philosophy is adhered to and driving efficiency, effectiveness and customer satisfaction to all BIS customers. To work alongside colleagues to ensure support incidents are resolved within standard BIS SLA s. Identify, log, research and resolve technical problems or requests and ensure support incidents are resolved within standard BIS SLT s. Respond to phone calls, emails and web form requests for technical support and attempt to resolve on first contact. Support for all Smiths Projects and Initiatives as required to ensure successful implementation across Smiths. Collaborate and work with colleagues around the globe from different functions, vendors and service providers as required. Qualifications Responsibilities: Support the OS installation, troubleshooting and support of all Windows PC, laptops / desktops / workstations, as well as iPhone & Android cell phone support Manage tickets and service requests to BIS standards and ensure BIS SLT targets are met . Provide tier 1/2/3 technical / remote support to all Smiths employees. Monitor and ensure responses to incidents and service requests are within specified Service Level Agreements Provide support to Manufacturing environment for hand scanners, label printers and other manufacturing devices connected via network Assist the GSD / Client Services Supervisor and support other GSD / Client Services Analyst in the implementation and maintenance of policies, procedures and associated training plans Provide necessary support to ad-hoc projects for BIS Enable provisioning of desktop devices when required Provide knowledge transfer and training to colleagues as required Prepare and deliver devices to final customers Monitor and ensure responses to incidents are within standard SLA s Support VIP and senior management Regularly monitor & manage the local ISP s to address any issues / downtime and bandwidth are operating effectively at all sites. Regular review of IT assets by working closely with CS team in terms of stock and to support any break fix and new hire support. Availability to travel to support other Smiths locations / sites as and when required. Technical skills: Experience in a customer service oriented, customer support environment and IT service desk environment desire. Experience in hardware, software, operating systems, networking, remote connectivity knowledge and Workstation management support Experience with Windows10/11, Microsoft Business Products, LAN/WAN, Microsoft O365 products (Teams, OneDrive, Outlook). Workstation management and desk side support Strong communication and collaboration skills Ability to organize and manage multiple tasks and priorities. Knowledge of ITIL Service Delivery processes Experience of working in a Customer Support environment Experience in VIP support. Maintain confidentiality of information; communicate effectively with the more difficult customers

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0.0 - 6.0 years

2 - 8 Lacs

Pune

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Job Description About the team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. What you will be doing Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution s high-value customers. Addresses inquiries and performs account maintenance on deposits and money market accounts. Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals. Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries. Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function. Interfaces with clients to determine present and future needs and discusses progress toward solutions. Ensures service expectations are met and establishes rapport with each caller to set positive expectations for account maintenance queries and other servicing needs. Completes banking transactions and identifies opportunities to market bank products to best meet each caller s personal needs. Maintains a comprehensive knowledge of applicable products and services and keeps informed about new products and services and changes to existing products and services. What you bring Excellent communication and interpersonal skills Experience of working with global/other teams Detail oriented and regard for timeliness High regard for deadlines and deliverables Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Ready to work in night shifts (5 days in a week) Temporary work from home. Flexible to work in office environment post operations begin in office. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities

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7.0 - 12.0 years

14 - 19 Lacs

Bengaluru

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In this opportunity as Lead Consultant, you will be responsible for successfully implementing software package and solutions for clients across geographies. This position is ideally suitable for a candidate with deep expertise in SQL and software implementations. Knowledge of Global Trade and Supply Chain is welcome. Knowhow of Japanese language is desired. About The Role Identify customer needs, tailor a proposed solution to meet such needs & implement the product. Conduct business requirements sessions with the customer to understand, analyze the needs & evaluate fitment of product to requirements. Design, develop, configure, test & deploy the product. Train the customer and build requisite project documentation. Maintain good working relationships with the customers throughout the end-to-end process. Engage from project kick off to the project closure including hypercare support. Train the customer on product functionality and on how to use it meaningfully. Work with the customer to develop and perform UAT of the configured product. Assist in production preparation and conduct project go-live activities. Provide go-live support and ongoing support for escalated problems. Plan and organize handover to product support team after production go-live. Travel to client location for implementation(s) and/or sales demo activities as required. Ability to assist pre-sales and sales team with proposal development, recommending a high-level product design is desired. Perform proof of concepts and/or conduct demo/walkthrough of the solution/prototype with the client stakeholders. Ability to engage in consulting assignments such as performing Health Checks, Roadmap workshops and similar engagements is desired Work with different teams within Thomson Reuters (development, support, pre-sales, propositions, sales) collaboratively for product/solution improvements, enhancements and resolution of issues. Deliver projects successfully within scope according to budget and schedule individually and as a team Achieve on utilization KPI targets. Deliver to upsell and cross sell revenue targets. Manage key stakeholders, and strive to achieve excellence in customer satisfaction. Provide support to other groups within TR (pre-sales, sales, customer support, technology and product dev teams) Contribute to Practice / Competency building initiatives. Mentor junior consultants. About You You re a fit for the role of Implementation Consultant if your background includes: Bachelor s degree in information technology and/or Business Management. A 12+3 or a 12+4 degree from a reputed university. Relevant experience of 7 to 12 years of Global Trade knowledge and HTS Classification. Experience in the areas of implementation, product development, and support; working experience in areas such as SAP GTS is an advantage. Relevant exposure to industry domain (global trade management) Competent with all Microsoft Office applications Technical know-how of SQL is mandatory. Coding experience is welcome. Knowledge on TR products or competitor products is an advantage. Strong consulting, influencing, and client relationship management skills. Excellent interpersonal and communication skills written and verbal. Detail-oriented, good planning and organization skills, time management Experience working in and collaborating with a globally distributed team environment. Hands-on problem solver, with excellent communication, analytical and presentation skills. Possess a positive learning attitude. Proficiency in Japanese language is desired. What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

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3.0 - 4.0 years

3 - 6 Lacs

Kolkata, Mumbai, New Delhi

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About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. As a Boomi Software Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you re able to clearly share your knowledge and recommendations to a wide audience, including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues. Youre a valued member of the Boomi Global Product Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform. What you ll do: Provide exceptional engagement for our customer s initial contact with the Global Customer Support team Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking Acknowledge customers concerns, empathise and analyse the information they ve provided, and ask questions that refine your initial analysis Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration are necessary Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions. *Work hours : 1:30 AM-10:30 AM IST (Monday - Friday); hours flexibility; Hyderabad / hybrid The experience you bring: 3-4 years work experience with 1-2 years customer-facing experience Ability to explain technical details to both technical and non-technical audiences Knowledge of programming and scripting languages, such as Java, React, Groovy, JavaScript Knowledge of Windows and Linux OS Knowledge of cloud-based software applications, (including installation, administration, and troubleshooting) Able to show patience, empathy, and compassion for customers and colleagues Passion for problem-solving, continuous learning, and staying up to date on new technology and trends Bonus points if you have: Boomi platform certifications and/or knowledge Kubernetes and Docker knowledge ELT/ETL knowledge Ability to analyze error logs for Java programs, Windows OS, Linux OS Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, JavaScript Advanced knowledge of performance-tuning techniques and tools Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP) Understanding of database administration Understanding of network fundamentals, including network trace analysis API design and development experience Thorough understanding of how data is transmitted securely across the network NetSuite, Salesforce, Hadoop, Linux system administration Knowledge of Postman and OAuth 2.0 IT Consultant or Software Developer experience Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. . This inbox is strictly for accommodations, please do not send resumes or general inquiries.

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5.0 - 10.0 years

7 - 11 Lacs

Kolkata, Mumbai, New Delhi

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Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 93 of the Fortune 100. Preciselys 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why its an exciting time to join Precisely! Overview: Precisely is seeking an experienced Technical Account Manager to lead strategic and technical engagements with our North American customers. Precisely Technical Account Managers are trusted advisors who own business critical support and expansion programs with our most strategic customers. Technical Account Managers work cross functionally to enable both technical and non-technical teams to improve efficiency, expedite fixes, improve visibility for stakeholders, streamline communications, and reduce risks to our customers success. Our Technical Account Managers delight customers through collaborative escalation prevention, leadership on best practice adoption, and coordinating ongoing change management efforts. What you will do: Manage assigned enterprise accounts across in APAC and EMEA. Program management: Strategic guidance and tracking of customer goals, product updates, support issues, and development tasks. Escalation ownership: Driving resolution of high profile issues, coordination of technical fix deployment and testing, delivery of root cause analysis documentation, and assessing/addressing risks. Shepherding customer implementations through each phase of the project lifecycle from ideation through to post launch support and continuous improvement. Executive presence in managing customer stakeholders, internal coordination, and influencing decision makers at all levels. Coordination and communication with all parties involved in customer projects, renewals, and expansion opportunities. What we are looking for: Minimum a Bachelors Degree in Engineering/ Computer Science/ Information Technology or related field Minimum 5 years experience in a customer facing role in technical support, program management, project management, sales engineering or technical account management Prior experience in software industry would be preferred Prior experience in consulting background would be highly preferred Exceptional verbal/ written communication and organizational skills Experience managing complex customer solutions in a production environment Ability to liaise cross functionally with internal and external technical and non-technical teams Confident in leading discussions with customers to drive resolution and alignment toward proactive and preventive improvements to processes and mechanisms Working knowledge of leading project management methodologies Technical aptitude for both emerging technologies and legacy support models Experience working with public cloud providers and/or on-premises software hosting Prior experience managing customer support workflows or operations Technical knowledge of SQL, RESTful services, ETL, and MDM solutions Experience with Data Governance and/or Location Intelligence best practices Ability to travel domestic and international up to 10% of the year This role can be completely remote. #LI-KM1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Global Applicant and Candidate Privacy Notice .

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5.0 - 10.0 years

25 - 27 Lacs

Bengaluru

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About the Role: As a Technical Support Engineer, you will be part of highly skilled talented Customer Support team who will work with CrowdStrike customers globally. The role will involve working with internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment. What Youll Do: Serves as customer liaison with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Resolves customer problems via telephone, email, chat or remote access. Research customers technical issues in a timely manner and follow up with recommendations and action plans. Escalates cases to management when customer satisfaction comes into question. Participates in functional groups to identify and drive resolution for escalated cases. Contribute and utilise internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. Create knowledge base content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and knowledge. Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service. Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Exceeds customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possible. Collect information and document bugs with Engineering for product issues that are impacting customers. Pushes creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements to delight customers. Subject Matter Expert on one key product feature. What You ll Need: 5+ years of customer support, technical support, system administration or related customer facing role. Expertise in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues. Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment. Ability to learn new technologies quickly. Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.) Ability to work independently with little direct supervision and as a part of a team. Outstanding analytical and organisational abilities. Ability to remain calm, composed and articulate when dealing with tough customer situations. Bonus Points: Experience supporting Kernel level security solutions Experience supporting hybrid environments Experience supporting security applications such as AV, VPN, Firewall, proxy. Linux troubleshooting experience a plus Experience with Splunk Experience with troubleshooting Windows and Mac MCP or higher a plus #LI-NR1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe If you need assistance accessing or reviewing the information on this website or need help submitting an application for for further assistance.

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2.0 - 7.0 years

12 - 13 Lacs

Bengaluru

Work from Office

Software Engineer - Telemetry This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Juniper is seeking for an experienced Software Engineer to be part of the Software Development Engineering Team in the Automated WAN Platform Team. In the development role, the engineer will be responsible for the design and development of new features in the area of network telemetry for Juniper Networks MX and PTX series products. The role expects also to handle the SW issues that might be reported in the area of Telemetry either from Customers or from the Systest organization, debug them, identify the root cause, clearly describe and articulate it and develop the SW code to resolve them. What youll do: Design, develop and maintain the code implementing the Telemetry features by being involved in the complete lifecycle of feature development Understand customer network architecture and design and accordingly provide solutions when applicable to achieve greater feature set, stability or performance. - Provide technical direction to internal teams and customers. Be a technical reference on Juniper Routing Platform Telemetry features for other Juniper Customer Support and Sales groups Analyse and reports defects on software to improve conformance, stability and supportability Design & implement network infrastructure automation using Python What you need to bring: Minimum Qualifications: Minimum of 2 years of direct experience in software development for public or private IP networks with exposure to Customer direct or indirect interactions. MS in Computer Science/Electrical or Electronic Engineering or equivalent required. C/C++ programming in Unix based systems, Kernel and TCP/IP Network programming. Experience in SNMP and telemetry technology features Experience with all of the following tools: GDB, WireShark/Ethereal (tcpdump), IXIA Traffic Generators Preferred Qualifications: Knowledge or understanding of one or more of the technologies area like SNMP, YangModelling, GPB. Knowledge or understanding of one or more of the routing or switching technologies area also considered a plus: ISIS, OSPF, BGP, MPLS, RSVP, LDP, L2VPN, L3VPN. Multi-tasking skills and ability to focus on issues, with a keen attention to details. Proven communication and problem-solving skills. Ability to effectively execute tasks in a high-pressure environment. Strong knowledge of software forensics best practices and methodologies. Very good written and oral communication skills; excellent listening and interpersonal skills; ability to clearly articulate a problem/situation at hand and communicate alternative strategies. Any of the following network industry certifications are a plus: JNCIP, JNCIE, CCNP, CCIE Highly motivated and self-directed. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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3.0 - 8.0 years

6 - 7 Lacs

Chennai

Work from Office

Vestas is a major player in wind technology and a motivation in the development of the wind power industry. Vestas core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas! The LifeCycle Engineering department supports all three pillars of Vestas service: Onshore, Offshore, nearshore and Multi-brand during the operational phases, along with new Installation Project support. We provide technical solution to Projects, Service sales, and the Service contract managers (including direct customer support) throughout the Wind Farm Life Cycle. The Blade Engineer function currently reports into the Blade Manager APAC, providing Teir 2 (regional) support for Blade Module Technical queries and escalations for Tier 3 (Country) escalations, forming a seamless link with Tier 1 (CIM/blade module) to ensure timely conclusion to support requests. Frontend Engineering & Technology > Regional Engineering & Technology APAC > Lifecycle Engineering APAC Responsibilities Working in a regional team assisting with solving technical problems Contribute to Root Cause Analysis workshops and programs Develop first draft Customer Memorandums, Technical reports, Investigations and problem summaries Assist with handling and data collections for Technical Support requests (TSL) for specified country Translation and analysis of data mining activities into concise overviews & reports Create advanced excel & Power BI dashboards to visualize data findings for easy consumption by management teams Review routine annual and ad-hoc internal/External Blade inspection reports in Drone and CIR portal in alignment with specified defect categorization criteria Generate CIR/BIR/BRRs as required Prepare site summary based on pre-review for escalation, approval and processing Review and approve minor Blade Repair repairs CIRs, providing technical feedback on any non-conformity to relevant stakeholders Conduct preliminary assessment of Blade damage severity to ensure safe and reliable operation of the blades under service in Vestas On-site assessment of Blade damages and reporting of these internally and externally as per company requirements Providing timely support for relevant field documentation (Technical, SWIs, SOPs etc) Assist to identify spare parts and documentation as required Qualifications 3 to 8 years working experience in trouble shooting / technical support in Wind turbine Blades or similar industry or environment Mechanical or Composite/Polymer qualifications highly regarded Proficiency in Power Automate, Power BI, SAP, CATIA, CAD, and advanced Microsoft Suite is highly valued. Strong skills in data analytics, visualization, statistical analysis, problem-solving, and soft skills are essential Competencies Able to multitask and prioritize daily work under an ever-growing and diverse environment Ability to work in a high-pressure environment Willing to engage in HSE management and be fully safety focused Well developed soft skills & mature outlook Able to locate information, translate and communicate knowledge to peers and Field technicians Ability to follow directions, processes and prioritize tasks in accordance with business goals Ability to build networks to develop knowledge base to help solve technical issues Comfortable working remotely, as the department is physically located in multiple locations Able to work autonomously without direct supervision Highly collaborative and conscientious What We Offer We offer a exciting workplace with solid professional and personal development opportunities in an inspiring, international work environment with a well-known wind turbine manufacturer. Additional Information Your primary workplace will be Chennai. Please note: We do amend or withdraw our jobs and reserve the right to the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 28th Aug 2025. BEWARE RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com / en / careers / job-openings. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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1.0 - 2.0 years

3 - 4 Lacs

Pune

Work from Office

About Team : The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. Call back or Voice process What you will be doing : Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action. Performing quality control activities to ensure quality standards are met. Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes Excellent customer service skills that build high levels of customer satisfaction Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What you Bring: Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Fresher or 1 to 2 Years of experience from international calling process Shift timing 7:30 PM to 4:30 AM and Hybrid model. What we offer you: A career at FIS is more than just a job. It s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech. Always-on learning and development. Collaborative work environment. Opportunities to give back. Competitive salary and benefits.

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6.0 - 11.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Job Description About the team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. What you will be doing Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship, and the delivery of the outsourced solution. Serves as the primary management contact and client liaison during delivery of an outsourced solution, whether it is an IT solution or a business process outsourced solution and regardless of the client s geographic location. Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the enterprise to the client and the client to the enterprise. Responsible for client satisfaction, maintaining client communication, overall management of the client relationship and delivery of outsourced solution. Oversees and leads teams in delivery of continuous and effective outsourced solutions and ensures project completion within budget and in accordance with contract requirements. Works to maintain and grow client relationships while ensuring ongoing customer service. Develops deep knowledge on FIS solutions and services provides thought leadership. Manages technical engagement on projects and is responsible for oversight of vendors and subcontractors. Leads teams in the delivery of outsourced solutions to the strategic client. Selects, develops and evaluates personnel to ensure efficient operation of the function. Identifies areas where continuous improvement can be applied, implements the change and measures the level of improvement May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. What you Bring Minimum of 6 years of experience in technology/Financial services organizations. Proven knowledge to represent the enterprise s entire range of products to the client and of the industry Proven track record in client relationship management, service delivery and/or the sales of technology products and services Financial institution experience or comparable proven background with strong financial industry and data processing knowledge Broad understanding of the financial and strategic aspects of the business and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client s business Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth, and high levels of customer satisfaction Displays strong oral, written and interpersonal communication skills to effectively manage and/or implement all phases of projects and tasks within the enterprise and with its clients. Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the clients Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management and has a thorough internal working knowledge of the enterprise Demonstrates the ability to lead by example and motivate professional level staff Displays strong leadership qualities, decision making abilities, and strong business judgment Possesses strong personnel management skills Qualifications: Graduate (science/analytics preferable)/MBA Added bonus if you have: Certification in Delivery practice: PMI-PMP/SAFE Agile Transfer Agency Experience Delivery Management Experience. What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the companys on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect

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2.0 - 4.0 years

4 - 8 Lacs

Gurugram

Work from Office

Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the daytoday operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee recordkeeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Workday management Leave Management for the firm. Leave Reconciliation Weekly/ Monthly/ Half Yearly/Yearly Service Now Ticket Management and resolution Workday Inbox absence approval Data Quality monitoring and update (Personal Info) & Incorrect work hours SOP Updation and management Other adhoc activities Mandatory skill sets HR operations, HR Service desk, HC Shared services, service now helpdesk Preferred skill sets Human capital, Human resource Years of experience required 24 years of experience Education qualification B.Com, BBA, MBA, M.Com, PGDM Education Degrees/Field of Study required Master of Business Administration, Bachelor of Commerce, Bachelor in Business Administration Degrees/Field of Study preferred Required Skills ServiceNow Platform Accepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more} No

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2.0 - 3.0 years

1 - 2 Lacs

Hyderabad

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Company : MNC Process: International voice process Qualification: Any graduation Experience: 1+ years Experience( immediate joiner) Ctc 3.8Lpa to 4.2Lpa > 5 days working and 2 Week Offs > us shifts Cab: 1 way cab facility Work from Office. Rounds of interview: 1. Assessment Test 2.ops Walk in Interview 30/ 7/2025 Timing :10 AM to 11am Contact: Sarveshwari Singh 8341162073 Sharanya 8143987111 Nikitha 8977261411 Manasa 8341162053 >Banking terminology >Excellent communication skills

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shagufta 6360065103 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shagufta 6360065103 or 9964080000

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 6.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Priya 7406026000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Priya 7406026000 and 9964080000

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Naim 7406686000 Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) For More Details Naim 7406686000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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4.0 - 9.0 years

3 - 5 Lacs

Nagpur, Pune, Mumbai (All Areas)

Work from Office

Asst. Restaurant Manager - Hotel & Hospitality Industry Roles and Responsibilities Get ready all 3 areas - Dine in , Take away , Home delivery Floor plan team allocation and Team Briefing Take ownership of Assigned Processes , team follows the operating process with full interest and Integrity Manage team's Leave plan ,Manage attendance discipline Handle guest queries , complaints , grievances Check Server , POS , Dashboard , Printer ,Tabs to get ready for the show team training and on the job evaluation Team retention , good staff culture , motivating culture work planning through disciplined processes Cash audits daily identify and improve staff performance gaps identify and improve process gaps to eliminate operations gap leads to unhappy guests Maintain uniform safety and grooming standard Motivated team to achieve best sales outcome , Understand staff problems . Support Marketing and PR plan New menu training and effective implementation in order to take it to guests in a best possible way. Cash management and cash audits , proper day end activity with full process integrity Proper tracking of Tips and distribution to staff Collectively with the help of all duty managers ,find ways to reach out to every single guest during busy hours , be it guest at the dine in or at the gate , constant tracking and effective crowd management methods . Handle Police , BMC , Local authorities using smart techniques , Resolve neighborhood issues Desired Candidate Profile Education: Graduate. Required Skills: 5 + years of relevant experience in Restaurant Well groomed and pleasant Perks and Benefits Negotiable Share me your updated resume - hrm2peoplealliance@gmail.com

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shefali 7975181576 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shefali 7975181576 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

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