65091 Customer Support Jobs - Page 12

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Chat Support Agent at More Retail Private Ltd (MRPL), you will play a crucial role in providing efficient and effective customer support through written English communication. Your responsibilities will include: - Managing customer chats - Handling escalations - Conducting callbacks - Collaborating with internal teams to ensure timely issue resolution You will be expected to respond to customer queries promptly, within 1-2 minutes of receiving a chat. Your communication should be clear, grammatically correct, and focused on addressing customer concerns effectively. Identifying escalations during chats and escalating them to the appropriate teams for resolution is vital. Ensuring a seaml...

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Support Experience Manager at Rippling, you will play a critical role in enhancing the end-to-end experience for diverse customer segments. Your responsibilities will include establishing yourself as a product expert, thought leader, and innovator within the organization. By driving programs to enhance the global customer experience, you will advocate for the customer and identify areas for continuous improvement. You will collaborate with cross-functional teams to develop and execute initiatives aligned with the department's strategy and internal protocols, ultimately aiding Rippling in achieving ambitious growth targets. Key Responsibilities: - Join the support team and...

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1.0 - 4.0 years

3 - 8 Lacs

hyderabad

Hybrid

Summary/Objective isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support Representative works within a team and is responsible for all aspects of quality service for our clients. Core Job Duties Maintains a high rate of isolved client retention through superior customer service. Respond accurately to a large volume of support calls and emails in a timely manner with a high degree of professionalism. Research and resolve inquiries Appropriately escalate issues for clients and participants as prescribed by standard operating procedures. Accurately document all communications....

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2.0 - 6.0 years

0 Lacs

tiruppur, tamil nadu

On-site

Role Overview: You will be working as an E-Commerce Executive, where your primary responsibilities will involve managing order processing, stock inventory, and providing customer support. In addition, you will be in charge of various office administration tasks, including accounts management. Proficiency in using woo commerce for website maintenance, order tracking, and product listing is crucial for this role. You will also handle customer queries, draft emails, and communicate effectively in both Hindi and English. Coordinating product exchanges and deliveries, as well as overseeing the design team, are also part of your duties. Furthermore, maintaining accounts using Tally software is a k...

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0.0 - 4.0 years

0 Lacs

indore, madhya pradesh

On-site

Role Overview: As a Sales and Marketing Intern at Jomoride (Kiral Techno Services Private Limited) in Indore, you will be responsible for supporting the sales and marketing team. Your main tasks will involve conducting market research, assisting with customer databases, providing marketing support, and maintaining client relationships. Key Responsibilities: - Conduct market research and surveys specific to the target market in Indore. - Assist the sales team in managing customer databases, providing customer support, and collaborating with other stakeholders. - Support the marketing team by creating and executing marketing campaigns, managing social media platforms, and developing content fo...

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1.0 - 5.0 years

0 Lacs

delhi

On-site

Role Overview: As a Customer Engagement Associate at Mulmul, you will have the exciting opportunity to connect with our valued customers over the phone. Your primary responsibilities will include informing customers about our latest collections, offers, and store updates. Additionally, you will engage with customers to understand their fashion preferences and provide guidance on suitable options. By doing so, you will not only enhance customer experience but also generate qualified leads by directing them to our stylists or stores. Key Responsibilities: - Connect with customers over the phone to inform them about the latest collections, offers, and store updates - Engage with customers to un...

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Customer Experience & Operations Head at Eternz, your role will involve overseeing the day-to-day business operations, along with managing pre-order and post-order customer interactions. You will be responsible for leading the customer support team to provide exceptional service across various channels such as chat, email, and phone. This includes developing and implementing scalable support processes including SOPs, SLAs, and escalation protocols. Monitoring and optimizing key metrics like NPS, CSAT, First Response Time, and Resolution Time are also part of your responsibilities. You will manage high-touch customer escalations and ensure timely and empathetic resolutions. Establishin...

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Customer Support Executive at Amshuhu iTech Solution Pvt Ltd in Jaipur, you will play a critical role in providing online and technical support to customers. Your primary responsibilities will include ensuring customer satisfaction, delivering exceptional customer service, and addressing customer queries and concerns on a day-to-day basis. - Ensure customer satisfaction by providing excellent customer service - Address customer queries and concerns promptly and effectively - Provide online and technical support to customers - Possess strong customer support, customer satisfaction, and customer service skills - Have technical support and online support capabilities to assist customers ef...

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0.0 years

0 - 2 Lacs

gurugram

Work from Office

Excellent verbal & written communication skills Should have basic understanding of Customer Support roles and responsibilities Must be comfortable with salary range 13,700 to 14,500 (in-hand) Immediate Joiners Preferred Position: Customer Support Executive Qualification: Minimum 12th Pass Experience: Freshers & Experienced both can apply Shift: (Rotational shift) Interested candidates can share their CV on WhatsApp: 7703812770

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: Speed Global Solutions, a premier service provider specialized in customer support and data management services, is looking for a Client Acquisition Manager for a full-time on-site role in Noida. As a Client Acquisition Manager, your main responsibilities will include identifying potential clients, establishing relationships, researching new business opportunities, creating client acquisition strategies, guiding new clients through the onboarding process, maintaining relationships with existing clients, addressing their needs, and identifying upselling or cross-selling opportunities. Key Responsibilities: - Identify potential clients and establish relationships - Research new ...

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1.0 - 5.0 years

1 - 4 Lacs

noida

Work from Office

Noida International bpo is hiring for Us Blended process grad or undergrad with similar experience required salary upto - Rs. 50000 CTC + Incentive 5 days working Rotational Shifts Contact HR Mona-8168335948

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1.0 - 5.0 years

2 - 5 Lacs

noida, hyderabad, pune

Work from Office

Hiring for International Voice & International Chat Support Excellent English communication required Freshers not eligible - Min 1 yr international exp required 5 days working 2 days week off More info pls call Sastika HR - 7826016280 & 6382190298 Required Candidate profile Handling Internet / telecom/ Basic Troubleshooting Cocerns Basic networking, LAN, WAN and Handling basic Customer queries related to Telecom Bills Customer Resolution expert knowledge Must Perks and benefits Cab Facility

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7.0 - 12.0 years

13 - 20 Lacs

bengaluru

Hybrid

Job Description Position Overview Using your expertise in computer troubleshooting and communication, you will focus on solving client software SSO Configuration, software installation, and licencing issues. Issue need to be analysed, documented, and resolved, creating an outstanding customer experience, and enhancing the team's knowledge. You will report to a Technical Support Manager and require the use of critical thinking, risk tolerance, and independent decision. You will resolve customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in different proactive support activities, presenting webi...

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0.0 years

0 Lacs

jaipur, rajasthan, india

On-site

Company Overview Reliance Retail is India's leading and fastest-growing retailer, renowned for its omni-channel presence, superior product quality, and exceptional customer experiences. With a vast network across 7,000+ cities and innovative digital platforms, Reliance Retail is committed to delivering outstanding value and service to millions of customers nationwide. Job Overview The Customer Service Specialist role at Reliance Retail is a full-time, entry-level (Fresher) opportunity based in Jaipur. The selected candidate will be responsible for delivering exceptional customer support, efficiently addressing queries, and helping maintain our reputation for service excellence. Applicants wi...

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Company Description Texto is an innovative platform designed to simplify and automate business communications using the WhatsApp Business API. It empowers brands to efficiently manage customer conversations, provide support, drive sales, and enhance engagement. Texto serves a diverse range of clients, including SMEs, large enterprises, D2C brands, and customer-centric businesses aiming to scale their operations. Headquartered in India, Texto is rapidly expanding its presence locally and globally with a focus on innovation and customer success. Role Description This is a full-time, on-site Sales and Marketing Intern role located in Mumbai. The selected candidate will support the sales and mar...

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0.0 - 4.0 years

4 - 6 Lacs

bangalore/ bengaluru

Work from Office

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606521172 / 6364833816 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 5.0 years

5 - 6 Lacs

bangalore/ bengaluru

Work from Office

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 6364808230 /9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 1.0 years

1 - 1 Lacs

kolkata

Work from Office

Responsibilities: Manage customer relationships through effective communication. Oversee NGO operations and CSR initiatives. Conduct teaching sessions on various topics. Develop marketing materials using Canva.

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1.0 - 6.0 years

4 - 7 Lacs

hyderabad, bengaluru

Work from Office

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : HYB, Bangalore Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable rel...

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10.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

On-site

As passionate about our people as we are about our mission. Why Join Q2 Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers. What Makes Q2 Special Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team m...

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

Job description Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK Retention Voice Process. *Eligibility: - HSC/Graduate with minimum 12 months of INTERNATIONAL BPO experience (Voice). FRESHERS CAN APPLY TOO. *Benefits: - Salary Offered + Performance Incentives + OT Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM) Location: Mumbai, Malad (W) Process: US/UK Customer Service Process Designation: Customer Relations Advisor CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. What were looking for: Excellent English communication skills. Eagerness to learn and grow with the company. Positive attitude and co...

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0.0 - 2.0 years

3 - 4 Lacs

gurugram

Work from Office

Job Location : Gurgaon, Haryana (Immediate Joiners Required) - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Salary Slab Upto : 33K In Hand +2K International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems....

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0.0 years

0 Lacs

pune, maharashtra, india

On-site

Product Management & Support Assist in onboarding and implementation of new insurance products across HDFC Bank branches. Provide operational and technical support for existing bancassurance products. Monitor product performance and highlight issues or improvement opportunities. Stakeholder Coordination Act as a liaison between HDFC Bank, insurance partners, and internal teams. Support branch staff with product-related queries, training, and documentation. Ensure timely resolution of escalations from customers and partners. Compliance & Documentation Ensure adherence to regulatory guidelines (IRDAI, RBI, etc.) and internal policies. Maintain accurate product records, agreements, and complian...

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0.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Company Description EduGo Abroad has over 15 years of expertise as India's only platform specializing in Europe education. Connecting students, partners, and universities to over 25 countries, 550+ universities, and 10,000+ courses, the platform provides end-to-end, tech-enabled solutions. EduGo Abroad streamlines the study abroad journey by offering personalized guidance on admissions, visas, and accommodations. Recognized as a pioneer by esteemed media outlets, EduGo Abroad is a trusted leader in European education and a strong bridge for students, universities, and channel partners across the SAARC region. Role Description This is a full-time, on-site role for an Admission Process Executi...

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0.0 - 5.0 years

0 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

- Customer Support Associate - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 10 hour of the day, 9 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts Required Candidate profile Fresher can apply. - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner Perks and benefits Pick up & Drop facility available PF & Insurance

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