Customer Support Freshers

Notinline

0 years

1 - 2 Lacs

bhubaneswar orissa

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

customer service english 12th pass bachelor's degree in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Respond promptly to customer inquiries via phone, email, live chat, or social media.
Provide accurate, valid, and complete information by using the right tools and resources.
Resolve customer complaints and issues efficiently and professionally.
Maintain a high level of customer satisfaction by providing helpful, timely support.
Document customer interactions and update internal databases and CRM systems.
Escalate complex issues to the appropriate departments when necessary.
Follow up with customers to ensure their issues are resolved and they are satisfied.
Stay updated on product knowledge, service changes, and support policies.
Meet individual and team performance goals, including response time and satisfaction ratings.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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