Customer Support, Fresher - Tamil

As a Customer Care Executive, your role will involve providing customer care and support by attending to customer calls, providing necessary information, coordinating with other departments to resolve complaints and fulfill requests, as well as accurately recording details of customer interactions. Your key responsibility will be to ensure customer satisfaction and maintain effective communication. Key Responsibilities: - Attend to customer calls and provide necessary information - Coordinate with other departments to resolve customer complaints and fulfill requests - Key in details of customer interactions for documentation purposes - Maintain a high level of customer satisfaction through effective communication and problem-solving skills Qualification Required: - Education: Any Degree - Good Communication Skills in Tamil - Experience: Not compulsory - Age Criteria: Minimum 21 Years Key Skills Required: - Proficiency in Tamil language - Active problem-solving skills - Good interpersonal skills - Ability to multi-task, prioritize, and manage time effectively - Basic computer skills Additional Details: The company offers the following benefits: - Performance Bonus and Sales Incentive - Health insurance cover up to 5 Lakhs - Cell phone reimbursement - Commuter assistance - Internet reimbursement - Paid sick time - Provident Fund Please note that this is a full-time, permanent position suitable for freshers as well. The work schedule includes day and morning shifts, and the work location is in person.,