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Customer Support Executive (Voice/Blended Process). Walk In Interview!

Customer Support Executive (Voice/Blended Process). Walk In Interview!

Tech Mahindra

0 - 4 years

1 - 2 Lacs

Noida

Posted:6 days ago| Platform:

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Skills Required

BPO Blended Process Customer Service Chat Process Telecalling Fluent English Inbound Calls Chat Support Voice Process International Chat Process Voice Support Communication Skills Customer Support Spoken English CSE Customer Care International Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A8, Knowledge boulevard, 1st Floor, Tech Mahindra, Sector 62, near Noida electronic city Metro Station , Noida, Uttar Pradesh. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at HR Dipti - 7903949583 (Mention HR Dipti on the Resume for the Reference)

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Tech Mahindra

www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

1495 Jobs

Key People

CP Gurnani

Managing Director & CEO
Vivek Agarwal

Global Head - Strategy and Marketing
Rohit Anand

Chief Financial Officer

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Customer Support Executive (Voice/Blended Process). Walk In Interview!

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Skills Required

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Customer Support Executive (Voice/Blended Process). Walk In Interview!

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

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