Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

VFRYT

0 - 2 years

1 - 3 Lacs

Chennai

Posted:6 days ago

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Job Description

About the Job Role

Responsible for handling customer queries, tracking deliveries, coordinating with drivers and internal teams, resolving issues, and providing timely shipment updates to ensure customer satisfaction.

Key Roles & Responsibilities

Handle customer queries and provide timely updates.
Coordinate with customers, drivers, and internal teams.
Track deliveries and resolve customer issues.
Manage escalations and ensure timely resolution.
Maintain accurate reports and customer communication.

Qualifications and Skills

Graduate in any discipline.
Candidates with 0 –2 years of experience can apply.
Basic knowledge of MS Excel and email.
Additional language is preferred.
Good communication and coordination skills.
Ability to work in a fast-paced environment.
Willingness to work in rotational shifts, if required.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Life insurance
Paid sick time
Provident Fund

Ability to commute/relocate:

Teynampet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor's (Preferred)

Language:

Hindi or telugu (Required)

Location:

Teynampet, Chennai, Tamil Nadu (Preferred)

Work Location: In person

Skills Required

Customer Support Handling Customer Queries Customer Satisfaction Customer Queries Customer Communication MS Excel Coordination Skills Life Insurance Provident Fund Customer service Communication Excel

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Job Type

Full Time

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Customer Support Executive