Customer Support Executive

Job Title: Sales Executive
Department: Sales & Business Development
Industry: Digital Marketing
Experience: 0–3 Years
Employment Type: Full-time

About the Role

We are looking for an experienced Sales Executive to join our Digital Marketing team. The ideal candidate should have prior experience in sales, preferably in a digital marketing agency, IT services, advertising, or other service-based company.

The candidate will be responsible for generating leads, communicating with potential clients, understanding their business requirements, presenting suitable digital marketing solutions, and converting leads into clients.

Key Responsibilities

• Generate and convert leads through calling, email, social media, references, and other channels.
• Handle B2B sales and acquire new clients for digital marketing services.
• Communicate with potential and existing clients to understand their business requirements.
• Explain and pitch services such as SEO, Google Ads, Social Media Marketing, Website Development, Lead Generation, E-commerce Marketing, etc.
• Conduct client calls, presentations, and online meetings.
• Follow up regularly with prospects and maintain a proper sales pipeline.
• Prepare proposals and quotations based on client requirements.
• Negotiate with clients and effectively close deals.
• Coordinate with the digital marketing and operations teams to ensure smooth client onboarding and service delivery.
• Maintain strong and professional relationships with clients.
• Achieve monthly and quarterly sales targets.
• Maintain accurate records of leads, follow-ups, meetings, and conversions.

Required Skills & Experience

• 0–3 years of proven experience in Sales / Business Development.
• Candidates with experience in a Digital Marketing Agency or other service-based company will be preferred.
• Prior experience in selling digital marketing services will be an added advantage.
• Strong knowledge of B2B sales and lead conversion.
• Excellent communication and negotiation skills.
• Good convincing and presentation abilities.
• Strong client-handling and relationship-management skills.
• Target-oriented and self-motivated approach.
• Ability to handle multiple leads and follow-ups efficiently.
• Basic understanding of digital marketing services.

Preferred Candidate Profile

• Experienced in selling services rather than only products.
• Comfortable with cold calling and client follow-ups.
• Confident in speaking with business owners, decision-makers, and potential clients.
• Has a proven track record of meeting sales targets.
• Experience working in a digital marketing agency is highly preferred.

Key Performance Indicators (KPIs)

• Monthly sales and revenue targets
• Lead-to-client conversion rate
• Number of new clients acquired
• Follow-up and pipeline management
• Client retention and relationship management

What We Offer

• Competitive salary package
• Performance-based incentives
• Career growth opportunities
• Professional and supportive work environment
• Opportunity to work with diverse businesses and industries
• Training and development opportunities

Pay: ₹12,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Work Location: In person