0 - 3 years

2 - 3 Lacs

Noida Delhi Gurugram

Posted:11 hours ago

Job Description

Hi Job-Seekers!!!

Greetings from Shining stars ITPL!!!

Note-

Hiring Customer Service Executive (Voice & Non-Voice) | Noida Location |

Position :

Eligibility:

Salary: 2 LPA TO 3.5 LPA

Work Requirements

  • Excellent communication skills
  • Strong customer-handling ability
  • Willingness to work in rotational shifts
  • 6 days working with rotational weekly off
  • Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

  • Respond to customer queries through phone, email, chat, and social platforms
  • Assist customers with product/service information, troubleshooting, and navigation
  • Manage customer concerns with empathy and professionalism
  • Aim for first-contact resolution to enhance customer satisfaction
  • Identify opportunities to upsell or cross-sell relevant services
  • Suggest process improvements and contribute to overall customer experience

How to Apply for interview alignment or queries, please contact:Sneha-9559898365

Thanks & Regards ,

Sneha Gupta

HR Executive

Shining stars ITPL

#CustomerService #VoiceProcess #NonVoiceProcess #BPO #CustomerSupport #CustomerCare #JobsInNoida #JobsForFreshers #CallCenterJobs #SupportExecutive #HiringNow #ShiningStars #FresherJobs #UndergraduateJobs #JobOpening #saritaviharjob #experience #Noidajobs#lookingforjobs

Skills Required

Solving queries Domestic Blended Process Voice SEM Inbound Chat Inbound Customer Service

Work Mode

Work from Office

Job Type

Full Time

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Shining Stars Institution & travels logo
Shining Stars Institution & travels

Education and Travel

Learning City

RecommendedJobs for You

Mdbill logo
job Circle logo

Mumbai, Navi mumbai

R&N Consultant logo

Hyderabad

Vision Spark logo

Gurugram

NJ Technologies logo

Bengaluru

S

Customer Support Executive

Stalwarts Servicios

Chennai

M

Chennai

NEUBERG DIAGNOSTICS PVT LTD logo

Customer Support Executive

NEUBERG DIAGNOSTICS PVT LTD

Chennai