0 - 5 years
2 - 5 Lacs
Posted:1 week ago
Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.
Provide accurate information and solutions to customers regarding products and services.
Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.
Document customer interactions, including inquiries, complaints, and resolutions, in the system.
Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).
Strong problem-solving skills with a customer-first mindset.
Flexible to work in rotational shifts, including weekends and holidays, as required.
10k Relocation Bonus (One time)
10 Days of hotel accomodation
Travel tickets (One way)
Free courses, interview questions and practice for each skill.
Work from Office
Full Time
GIST Management Solutions
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