Customer Support Executive (CSE) - Voice Process

Role Overview: You will be responsible for handling inbound customer calls, resolving issues efficiently, maintaining customer satisfaction, and escalating unresolved issues. Your role will require you to have good communication skills in English, basic computer knowledge, and a polite, patient, and customer-oriented approach. Additionally, you should be able to work in a fast-paced environment. Key Responsibilities: - Handle inbound customer calls for queries, complaints, or service support. - Resolve issues efficiently and provide accurate information. - Maintain customer satisfaction through effective communication and problem-solving. - Escalate unresolved issues. Qualification Required: - Good communication skills in English. - Basic computer knowledge (typing, CRM usage, data entry). - Polite, patient, and customer-oriented approach. - Ability to work in a fast-paced environment. Perks: - 5 Days Working - Cab/Bus Facility Available in Odd Hours Benefits: - Health insurance - Life insurance - Provident Fund (Note: No additional details of the company are mentioned in the job description.) Role Overview: You will be responsible for handling inbound customer calls, resolving issues efficiently, maintaining customer satisfaction, and escalating unresolved issues. Your role will require you to have good communication skills in English, basic computer knowledge, and a polite, patient, and customer-oriented approach. Additionally, you should be able to work in a fast-paced environment. Key Responsibilities: - Handle inbound customer calls for queries, complaints, or service support. - Resolve issues efficiently and provide accurate information. - Maintain customer satisfaction through effective communication and problem-solving. - Escalate unresolved issues. Qualification Required: - Good communication skills in English. - Basic computer knowledge (typing, CRM usage, data entry). - Polite, patient, and customer-oriented approach. - Ability to work in a fast-paced environment. Perks: - 5 Days Working - Cab/Bus Facility Available in Odd Hours Benefits: - Health insurance - Life insurance - Provident Fund (Note: No additional details of the company are mentioned in the job description.)