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Customer Support Executive (CSE)

twinkle publication

2 - 3 Lacs

Bengaluru

Posted:4 days ago

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Job Description

Job DescriptionRoles & Responsibilities

  • Handle customer queries and provide appropriate resolutions.
  • Assist customers with troubleshooting-related issues.
  • Handle customer queries related to prepaid and postpaid services.
  • Understand customer concerns and provide accurate information.
  • Resolve customer queries efficiently while maintaining service quality.
  • Communicate professionally and courteously with customers.
  • Effectively communicate with customers in both English and Hindi.

Mandatory & Preferred Skills

  • Good proficiency in English and Hindi.
  • Strong communication and problem-solving skills.
  • Customer-focused approach with professional communication.
  • Ability to handle customer queries effectively.
  • Comfortable working in 24/7 rotational shifts.
  • Freshers and experienced candidates can apply.

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

Skills Required

Customer Support Customer Queries Troubleshooting Service Quality Strong Communication Customer service Communication Problem solving

Job Type

Full Time

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