Customer Support Executive (CSE) (Tellecaller)

Customer Support Executive (On-Site)

Location: Laxmi Enclave 2, Katargam, Surat

Company: Frizty – A fast-growing D2C personal care brand

Role Overview:

Frizty is hiring a Customer Support Executive who will handle customer queries over calls and WhatsApp. You will act as a bridge between the brand and customers, ensuring a smooth and delightful post-purchase experience.

Responsibilities:

• Handle outbound calls for feedback and support
• Assist customers with product usage and post-purchase concerns
• Manage WhatsApp conversations professionally
• Address returns and general inquiries politely and efficiently

Requirements:

• Proficiency in Hindi, Gujarati, and basic English only (female candidate)
• Clear communication and a polite, confident tone
• Good listening and problem-solving skills
• Experience in customer service or telecalling is a plus

What We Offer:

• Supportive and respectful team culture
• Comfortable and professional work environment
• Opportunity to grow with a young, innovative brand

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9664545394