Customer Support Executive (CSE)

0 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities:

Common Responsibilities

  • Working with customers/team members to identify application and system issues and advising on the solution
  • Handle customer complaints
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution
  • Keep records of customer interactions
  • Process customer accounts and file documents
  • Logging and keeping records of customer queries and feature request

Prefer for female

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Supplemental Pay:

  • Overtime pay

Work Location: In person

Speak with the employer
+91 9911771675

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