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Customer Support Executive (CSE)

2 years

0 Lacs

India

Posted:13 hours ago| Platform:

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Skills Required

support resolve service communication crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive Location: Matunga, Mumbai Qualification: Bachelor's Degree (any discipline) Experience: 2 – 4 years Salary: ₹30,000 – ₹40,000/month Gender: Female candidates only Working Days: Monday to Saturday Working Hours: [Insert Time if applicable] Job Description: We are looking for a confident and customer-focused Customer Support Executive to join our team in Matunga. The ideal candidate will be responsible for managing client interactions, resolving queries, and ensuring high levels of customer satisfaction. Key Responsibilities: Provide prompt and accurate information to customers. Resolve complaints and issues efficiently and escalate if needed. Maintain records of customer interactions and transactions. Follow up with clients to ensure resolution and satisfaction. Coordinate with internal departments for issue resolution. Contribute to process improvements and customer experience initiatives. Requirements: Bachelor’s degree in any stream. 2–4 years of customer service or support experience. Strong communication and problem-solving skills. Proficiency in MS Office and CRM tools. Fluent in English Polite, patient, and empathetic attitude. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Application Question(s): Require Only Female Candidate Work Location: In person Speak with the employer +91 9920501058

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