Customer Support Executive ( Biochemistry)

Job Title - Customer Support Executive

Location - Boisar

Job Overview

We're on the lookout for an enthusiastic Customer Support Executive to join our team at Accurex. This pivotal role involves spearheading customer relationship initiatives to align with our organizational objectives. The ideal candidate will contribute to the strategic development and execution of customer-centric programs, ensuring alignment with our overall goals and fostering positive client interactions.

Key Responsibilities

Data entry and approvals for pick up etc to be coordinated

Ensuring customer gets feedback on faulty kits within TAT

Evaluate the defective reagents returned by the customer. Follow up with QA/ QC team on identifying the reason/ fault for the same.

Going on field for solving the complaints

Claim Settlement

Qualifications - B.SC MLT/DMLT

Experience - 1 year +

What We Offer

- Competitive salary range upto 3.5 LPA

- Opportunity for growth and development

- Dynamic and collaborative work environment

Kindly contact Sushma 9653659067 or mail CV to [email protected]

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person