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OMSGuru Solutions Pvt. Ltd.
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Customer Support Associate

Customer Support Associate

OMSGuru Solutions Pvt. Ltd.

0 years

1 - 3 Lacs

bopal ahmedabad gujarat

Posted:13 hours ago| Platform: SimplyHired logo

Apply

Skills Required

in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Understand OMSGuru platform and it’s functioning thoroughly

Support our existing clients via Chat, Phone, Email & Tickets.

Help onboard new clients onto our system

Respond promptly and professionally to customer inquiries in person, by telephone, or

by email

Maintain an updated knowledge of the organization's products, services, and customer

service policies

Explain simply and clearly in response to customer questions and check for customer

understanding and acceptance

Recommend new products or services or make suggestions for improvements by

identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any

questions they may have.

Establish and maintain good rapport with customers by using positive language and

anticipating their needs.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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OMSGuru Solutions Pvt. Ltd.

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