0.0 - 2.0 years

2 - 3 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Job description Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills. Eligibility Criteria: Graduates Fresher and undergraduate + 1y exp can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible. Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette. Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are p...

Posted 1 month ago

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Danish : Norwegian : Polish : Swedish : Language Expert Outpace Consulting Services

1.0 - 5.0 years

10 - 20 Lacs

Navi Mumbai, Maharashtra, India

On-site

Outpace Consulting Services is seeking Language Experts in Danish, Norwegian, Polish, or Swedish for a leading ITES company. As a key point of contact, you'll provide customer support via email and phone, handling inquiries related to card and account maintenance, company products, campaigns, complaints, and issue resolution using tools like ServiceNow (SNOW). This role requires independent work, a commitment to continuous learning, and intermediate written and spoken proficiency (B1-B2 level) in your target language. Key Responsibilities: Customer Support: Serve as the primary contact for customers, responding to inquiries and providing support via email and phone. Inquiry Management: Handl...

Posted 6 months ago

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