Posted:1 day ago|
Platform:
On-site
Full Time
Handle customer queries via WhatsApp, Calls
Provide timely, clear and empathetic responses that align with brand voice
Share weekly insights from customer interactions with the internal term
Collaborate with marketing,& product teams to improve CX touch points
Track and report satisfaction scores, complaint resolution time,and other KPIs
Job Type: Full-time
Pay: From ₹30,000.00 per month
Work Location: In person
Dipsun technologies opc pvt Ltd
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