Customer Success Intern-cum- Full Time

As a Customer Success Executive at Cubic Logics, you will be an integral part of the Inside Sales team focusing on international markets such as North America, Europe, and Australia. Your role will involve various responsibilities to ensure client satisfaction and support the sales process effectively. Key Responsibilities: - **Sales Support:** Assist the sales team by preparing quotations, proposals, agreements, and follow-up emails. - **Client Coordination:** Act as a point of contact between clients and the sales team, handling queries and ensuring timely communication. - **CRM Maintenance:** Update the CRM system with client interactions, lead status, sales activities, and opportunities regularly. - **Report Generation:** Prepare and maintain sales performance reports, forecast updates, and client feedback summaries. - **Documentation:** Maintain accurate records of contracts, agreements, and customer correspondence. - **Team Collaboration:** Coordinate with marketing, logistics, finance, and operations teams to facilitate end-to-end sales processes. - **Market Research:** Assist in collecting data related to market trends, competitor activity, and customer needs. - **Customer Service:** Address basic customer service inquiries and escalate issues when necessary. - **Event Support:** Assist in organizing sales events, webinars, exhibitions, and product launches. Qualifications Required: - **Educational Qualification:** Not specified - **Skills:** Excellent communication, interpersonal skills, strong analytical abilities, proficiency in English, basic understanding of business software and technology trends, ability to work in a fast-paced environment. - **Mindset:** Self-starter with a growth mindset, willingness to learn and contribute to international expansion efforts. - **Additional Requirements:** Flexibility to work in shifts aligned with target markets" time zones. About the Company: Cubic Logics is an award-winning Microsoft partner specializing in business automation, process improvement, and security solutions. Committed to empowering people and organizations worldwide with innovative solutions, we foster a collaborative and growth-oriented work environment. As a Great Place to Work Certified Organization, we offer a dynamic work culture with opportunities for rapid career growth and exposure to global clients and leading-edge technology products. If you are seeking a challenging and rewarding opportunity to kickstart your career in international business development and sales, Cubic Logics is the place to be. Join us in our mission to empower individuals and organizations to succeed through innovative solutions.,