Customer Success Associate – Dutch (C1 Certified)

Job Title: Customer Success Associate – Dutch (C1 Certified)
Job Type: Full-time (Work From Office)
Location: Gurugram, Haryana

Job Summary:

We are hiring Customer Success Associates (Dutch - C1 Certified) for an international process. The ideal candidate should have excellent communication skills, be proficient in Dutch (B2/C1), and have prior experience in an international domain.

Key Responsibilities:

• Assist customers and provide end-to-end issue resolution.
• Document customer interactions accurately.
• Work in rotational shifts and ensure high-quality service delivery.
• Collaborate with internal teams for smooth process execution.

Requirements:

• Education: Graduate from a tech background.
• Experience: Minimum 1 year in an international process/domain.
• Language Proficiency: B2 or C1 certified in Dutch language.
• Excellent communication in English, Hindi, and Dutch.
• No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
• No grammatical or pronunciation errors.

Salary & Benefits:

• Shift: Rotational (for both male & female employees)
• Cab Facility: Available

Interview Process:

• HR Round
• Operations Round
• Client Round

How to Apply:
Interested candidates can call/WhatsApp 9785352020 or apply directly through Indeed.

Job Types: Full-time, Permanent

License/Certification:

• Dutch - B2 or C1 Certified (Required)

Work Location: In person

Speak with the employer
+91 9785352020