22 Customer Strategy Jobs

Role Overview: You are a seasoned Strategy Manager with an MBA from a Tier 1 institute and more than 6 years of post-MBA experience in corporate strategy, growth, market expansion, pricing, and digital or AI-led transformation. Your role involves leveraging your strong problem-solving skills, strategic thinking, and successful track record in driving impactful business outcomes. Experience in client-facing positions and managing senior stakeholders is crucial. Preference will be given to candidates with over 1 year of experience as an Engagement Manager in a top-tier strategy consulting firm. This position presents an opportunity to lead high-impact, global strategic initiatives. Key Respons...

Role Overview: You will be responsible for supporting clients in their inorganic growth agenda, architecting future-proof operating models, accelerating client growth, and helping clients reach their sustainability goals through digital transformation. Your role will involve issue-based problem solving, data analysis, financial modeling, communication with key stakeholders, and relationship management. Key Responsibilities: - Support clients in Mergers & Acquisitions across the deal lifecycle, including target screening, synergy assessment, due diligence, post-merger integration, and portfolio interventions. - Partner with CEOs to design future-proof operating models leveraging transformatio...

Role Overview: You will be working as a CS&G Consultant at Accenture with a focus on Strategy and Growth. Your main responsibilities will include supporting clients in their inorganic growth agenda, partnering with CEOs to design future-proof operating models, accelerating sustainable growth for clients, and helping clients achieve their sustainability goals through digital transformation. Key Responsibilities: - Support clients in their inorganic growth agenda through activities such as target screening, synergy assessment, due diligence, post-merger integration, and portfolio interventions. - Partner with CEOs to design operating models that embrace future work trends, workforce changes, a...

Job Description: What Lodha values are we seeking in this leader? - Ownership mindset (always getting better / finding a way forward): positive, problem solving attitude through attention to detail, learning (within and outside), and can do spirit. - Hard work - Intelligence - Clarity on ethics and humility What relevant experience does the person need to have? - Passion for building brand loyalty in target consumers (brand building, product & service excellence, personally engaging with consumers and CPs etc.) - Good numerical understanding - Good managerial & people skills. Key focus areas: Product: - Understanding competitor product offering & value proposition - Understanding market supp...

As an experienced professional with 6 to 10 years of experience post MBA from a Tier 1 college, you will be responsible for a range of key activities in the areas of corporate strategy, growth strategy, and market expansion. Your skills in go-to-market strategies, market entry, pricing, profit optimization, growth and innovation, strategic planning, customer strategy, and AI-related transformation will be crucial in this role. It is essential that you have consulting experience, particularly strong client-facing experience, as it is a must-have requirement for this position. **Role Overview:** You will be expected to leverage your expertise in corporate strategy and growth strategy to drive ...

In this role as the Chief Customer Officer (CCO) at our company, you will be a crucial part of the executive leadership team, responsible for shaping and executing the customer strategy, managing customer experience, and enhancing client relationships. **Key Responsibilities:** - **Customer Strategy & Experience Management** - Develop and implement the customer experience strategy to align with the company's overall objectives. - Establish and oversee the Customer Lifecycle Management System focusing on acquisition, growth, retention, and reactivation. - Utilize data-driven insights to identify customer needs and create initiatives to enhance satisfaction (CSAT) and Net Promoter Score (NPS)....

As a Business Development Manager at DCM Nouvelle Specialty Chemicals Ltd, you will play a crucial role in leading the development of a comprehensive customer strategy. Your key responsibilities will include: - Leading the development of a comprehensive customer strategy, including the identification of key accounts and detailed plans for customer acquisition, retention, and relationship building. - Driving lead-initiation with current and new customers, evaluating alignment with company capabilities, and examining risks, potential upside, and customer requirements. - Building, nurturing, and enhancing relationships with existing and potential new customers and partners. - Enhancing the visi...

What Lodha values are we seeking in this leader? 1. Ownership mindset (always getting better / finding a way forward): positive, problem solving attitude through attention to detail, learning (within and outside), and can do spirit. 2. Hard work 3. Intelligence 4. Clarity on ethics and humility What relevant experience does the person need to have? 1. Passion for building brand loyalty in target consumers (brand building, product & service excellence, personally engaging with consumers and CPs etc.) 2. Good numerical understanding 3. Good managerial & people skills. Key focus areas: Product 1. Understanding competitor product offering & value proposition 2. Understanding market supply-demand...

As a Customer Success Specialist at Cisco, you will play a crucial role in ensuring customer success by providing technical guidance, executing customer strategies, and proactively assisting customers in adopting Cisco's observability solutions. Your impact will be defined by your ability to develop strong relationships with key collaborators within customer and Cisco teams, enabling customers to derive maximum value from their observability investments, and guiding new customers through the product lifecycle journey. Your responsibilities will include: - Developing a deep understanding of Cisco's observability products and technical aspects to effectively assist customers with inquiries, co...

This role is an important function of the central research team, focused on capturing customer perspectives through direct interactions, probing conversations, and structured research projects. The Team Lead - Customer Research will be responsible for engaging with customers, uncovering deep insights, and helping translate those findings into meaningful recommendations. Key Responsibilities Leading a team of two research associates. Execute research projects: conducting structured customer calls, interviews, and surveys. Use strong probing and listening skills to explore underlying needs, motivations, and pain points. Document, organize, and synthesize customer insights into clear and action...

As a global leader in assurance, tax, transaction and advisory services, EY is committed to hiring and developing passionate individuals to contribute towards building a better working world. At EY, the focus is not just on your current self, but also on nurturing your potential for growth and development. The organization believes that your career is yours to shape, offering limitless possibilities and providing enriching experiences to support you in becoming your best professional self. The opportunity available is for the role of Vice President-TMT-Business Consulting PI-CNS in the Marketing Sales & Service division based in Bangalore. In the TMT sector (Technology, Media & Entertainment...

The ideal candidate for this role should have a background in the Electrical Industry, preferably in EV Charger Manufacturing or Charging Cable Manufacturing. The candidate should have experience working with the Business Development and Sales teams of auto OEMs or Charger OEMs. The primary responsibility of the candidate will be to drive profitable business growth, both with existing customers and by acquiring new ones. This includes conducting pre-selling activities, presenting technology solutions, and generating RFQs. The candidate will lead commercial negotiations, manage pricing, development costs, and terms and conditions with customers. They will also be responsible for gathering ins...

As an Operations Manager, your primary responsibility is to develop and implement customer strategies to enhance customer satisfaction. You will be responsible for devising operational strategies to ensure excellence and efficiency in operations while ensuring adherence to policies and processes. Regularly reviewing processes and suggesting areas for improvement to the leadership team will be crucial. You will work closely with internal leadership to evaluate the performance of accounts and conduct reviews with your team on operating health parameters and monthly financial performance. Establishing a consistent engagement rhythm with customers at both operational and strategic levels is esse...

Job Title - GN_Strategy_India_CS&G_Manager Management Location: Gurgaon, Bangalore & Mumbai Must have skills: Corporate growth and Strategy Good to have skills: Corporate Strategy, Growth strategy, Business Case, Market entry, Market expansion, Pricing Experience: Minimum 6+ year(s) of experience is required Educational Qualification: MBA from a tier 1 institute Roles & Responsibilities: Corporate Strategy & Growth : Accelerate measurable and sustained growth for clients with an unrivaled set of data-driven capabilities from strategy to execution. Mergers & Acquisitions: Support clients in their inorganic growth agenda across the deal lifecycle, i.e., target screening, synergy assessment, du...

As a Technical And Scientific Expert (TSE) at Datwyler, you will play a crucial role in the high visibility and high impact area of healthcare. Your primary responsibility will involve collaborating with global pharmaceutical and biotech companies to develop innovative and life-saving drug packaging solutions. Working as a part of the Technical and Scientific Services (TSS) Team within Datwyler Healthcare, you will be based in the US and report directly to the Global Head of TSS. This team, which is customer-focused and operates on a global scale, collaborates closely with Sales, Marketing, and Product Management to achieve the business objectives of Datwyler Healthcare. Your role will entai...

As a global leader in assurance, tax, transaction and advisory services, EY hires and develops passionate individuals to contribute towards building a better working world. The culture at EY emphasizes providing training, opportunities, and creative freedom to help individuals grow and evolve. EY believes in focusing not only on your current self but also on your potential and the limitless possibilities for career development. Motivating and fulfilling experiences are offered throughout your career journey to support you in becoming your best professional self. The role of Project Director-TMT-Business Consulting PI-CNS in Marketing Sales & Service in Mumbai involves working with Technology...

As a global leader in assurance, tax, transaction, and advisory services, EY hires and develops passionate individuals to contribute to building a better working world. At EY, there is a culture that values providing training, opportunities, and creative freedom to help individuals grow and reach their full potential. Your career at EY is what you make of it, with limitless potential and support to help you become your best professional self. The opportunity available is for the role of Project Manager in the TMT - Business Consulting PI-CNS - BC - Marketing Sales & Service team based in Mumbai. TMT (Technology, Media & Entertainment, and Telecommunications) organizations are facing challeng...

About LenDenClub LenDenClub is Indias largest Peer-to-Peer (P2P) Lending platform, owned and operated by Innofin Solutions Pvt.Ltd., an RBI-registered (NBFC-P2P). It provides an opportunity to lenders looking for high interest rates by connecting them with creditworthy borrowers looking for short-term loans. The platform has an active user base of over 2 Cr+ users and loan disbursal of over ?16,000 crores. LenDenClub also owns InstaMoney, which is one of Indias leading and fastest growing loan platforms for short term personal loan with over 30M downloads and annual growth rate of Multiple X. At InstaMoney, were building the credit first platform for Bharat fast, flexible, and accessible. If...

Key Responsibilities The Delivery Lead, will primarily be responsible for: Developing portfolio roadmap for respective area and execution against that roadmap. Manage the project approach and build stakeholder buy in around the project plan, commitments and changes Understanding of data / process flows for model implementation Support management of scope schedule, resourcing, dependencies, communications, and budget Manage, monitor and report progress, issues, dependencies, risks to portfolio lead, internal stakeholders and steering committees. Make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization. Support governance and con...

As a Technical And Scientific Expert (TSE) at Datwyler, you will play a vital role in consulting global pharmaceutical and biotech companies to develop innovative and life-saving drug packaging solutions. You will be a part of the Technical and Scientific Services (TSS) Team based in the US, reporting to the Global Head of TSS. Working closely with Sales, Marketing, and Product Management teams, you will provide scientific support and insights to both external customers and internal stakeholders. Your responsibilities as a TSE will include implementing scientific strategies for assigned customer accounts, leading the technical sales process, and positioning Datwyler Healthcare products based...

What Lodha values are we seeking in this leader? 1. Ownership mindset (always getting better / finding a way forward): positive, problem solving attitude through attention to detail, learning (within and outside), and can do spirit. 2. Hard work 3. Intelligence 4. Clarity on ethics and humility What relevant experience does the person need to have? 1. Passion for building brand loyalty in target consumers (brand building, product & service excellence, personally engaging with consumers and CPs etc.) 2. Good numerical understanding 3. Good managerial & people skills. Key focus areas: Product 1. Understanding competitor product offering & value proposition 2. Understanding market supply-demand...

Job Description Role: Manager Customer Experience Experience: 5~9 years Job Location: Hyderabad Note: People who can start immediately or in a weeks time would be preferred though not a show stopper for others. Prior experience in customer journey mapping , design thinking is must. Main Purpose : We are seeking a passionate and dedicated Manager Customer Experience to join our team. The ideal candidate will be responsible for enhancing the overall customer journey, ensuring that every interaction with our brand is positive and impactful. Key Tasks & Responsibilities : Develop and implement customer experience strategies that align with company goals. Analyze customer feedback and data to ide...