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Lead Payroll Associate UKG

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Service Operations Specialist at UKG, your role involves mentoring team members, monitoring processes, and ensuring that technology is utilized to exceed customer SLAs. You will actively support process and technology initiatives to enhance operational performance while maintaining customer satisfaction. Your responsibilities will include managing difficult customer communications, building strong internal and external relationships, and operating under the direction of the Manager. Key Responsibilities: - Act as the subject matter expert and provide functional direction for issue resolution. - Train and mentor team members for high performance and professional growth. - Manage internal...

Posted 4 weeks ago

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