285 Customer Servicing Jobs - Page 7

Group Company: MakeO Healthcare Technologies Pvt Ltd Designation: Store Relationship Manager Office Location: Noida-Sector 18 Noida (North), Paschim Vihar Delhi (North) Position description: key responsibilities Greet customers and respond to customer enquiries. ? Offer outstanding hospitality throughout client visits, aiding. positive customer experiences and loyalty. ? Deliver polite, professional customer service to enhance business. reputation through positive first impressions. ? Manage bookings to optimize team availability. ? Schedule appointments and oversaw customer appointments. calendar. ? Part of front desk management, customer service Handle complaints calmly and professionally,...

ABOUT TOOTHSIAbout toothsi toothsi is a new agestartup in the dental spaceproviding smile correction servicesat home. toothsi utilisesrevolutionary Clear Alignertechnology to make teethstraightening hasslefree andaffordable. A desirous patient canhave access to a superior quality,transparent and a convenientalternative to conventional bracestreatment at home. Key Responsibilities Provide Video consultation to customers Explain the treatment process, highlighting the benefits Get trained in and use 3D imaging technology Sell our clear aligner system to patients Provide best-in-class customer experience totoothsi customers Regular follow ups with potential clients/patients Overall problem solv...

Qualification :-Any graduate Respond to queries of employees and ex employees of Axis bank(Mail process) Maintain a positive and professional attitude in all interactions. Ensure customer satisfaction with all interactions. Contribute to a positive team environment. Queries type:-PF related, Attendance related, Exit related, Salary related, Payroll and investment

Job description What will you drive As aSales Associate at CARS24 , your primary responsibilities will include: Dealer Onboarding: You will be responsible for onboarding dealers who will share customer leads with us. Utilizing platforms such as Facebook, Instagram, and others, you will identify and engage potential dealers who can collaborate effectively with our organization. Lead Generation and Appointment Booking: You will generate leads by contacting customers who have listed their cars on social media platforms. Booking appointments with these customers will also be a crucial aspect of your role. Data Management: It is essential to maintain accurate records of all leads generated. You w...

Job description What will you drive As aSales Associate at CARS24 , your primary responsibilities will include: Dealer Onboarding: You will be responsible for onboarding dealers who will share customer leads with us. Utilizing platforms such as Facebook, Instagram, and others, you will identify and engage potential dealers who can collaborate effectively with our organization. Lead Generation and Appointment Booking: You will generate leads by contacting customers who have listed their cars on social media platforms. Booking appointments with these customers will also be a crucial aspect of your role. Data Management: It is essential to maintain accurate records of all leads generated. You w...

Job description Key Responsibilities: Outbound Calling: Make outbound calls to prospective and existing customers to introduce products/services, explain offerings, and promote sales. Lead Generation: Actively seek new business opportunities by identifying and generating leads through phone conversations. Customer Queries: Respond to customer inquiries and resolve issues in a timely and professional manner. Product Knowledge : Develop a strong understanding of the companys products and services to effectively communicate their benefits and value to customers. Database Management: Maintain accurate records of customer interactions, sales, and follow-up activities in the CRM system. Sales Goal...

Job description About The Role The Executive Administrative Assistant will partner with the Vice President and General Manager of AI SOC Division to provide high-level executive support. This role requires exceptional organizational skills and the ability to manage diverse responsibilities efficiently. You will be responsible for, but not limited toCalendar ManagementOrganize and manage complex scheduling, optimizing the executives time and planning meetings effectively. Travel CoordinationArrange travel plans and prepare detailed expense reports.Event CoordinationPlay a critical role in organizing and sometimes leading departmental and quarterly events, as well as recognition programs.Commu...

As a Business Development Executive, your primary responsibilities will include logging-in proposal and application forms for all business verticals on a daily basis using the existing system provided. You will also be responsible for logging-in and issuing policies, daily monitoring of existing processes to ensure completion within defined Turn-Around-Time (TAT), and maintaining business quality to reduce error rates and maximize revenue. Additionally, you will be involved in business solicitation and lead generation activities. In terms of Cash Management, you will be tasked with accepting premiums, issuing money receipts as per current Head Office guidelines, verifying cash during premium...

The role of Associate Relationship Manager in the Branch Banking department involves managing and building a portfolio of key clients. This is achieved by engaging with clients and providing them with need-based solutions to increase their existing share of wallet. Acquiring High Net Worth Individuals (HNI) customers and on-boarding them to the Privilege Program is also a key responsibility. The Associate Relationship Manager is expected to deepen existing banking relationships by cross-selling products and solutions. It is essential to ensure compliance with branch Standard Operating Procedures (SOP) and maintain control in sales and service activities. Acting as an interface between the ba...

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contribut...

As an Associate Relationship Manager in the Corporate Coverage department of Wholesale Banking, your primary role will be to spearhead business generation within stringent regulations and the bank's risk appetite. Your goal will be to expand the volume of trade by developing deep relationships with clients and ensuring seamless customer onboarding processes. You will be responsible for understanding client needs, business characteristics, and sector dynamics to structure solutions that align with the bank's policies and achieve customer satisfaction. Customer acquisition, due diligence, and recovery will also fall under your purview. In addition, you will be expected to ideate revenue source...

Descriptio n Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for an Operations Specialist who shares Amazon's passion for the customersomeone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience. In this role you will be responsible for working closely with sellers, seller support, customer serv...

Description As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party selle...

As a Relationship Manager - Corporate Coverage in the Wholesale Banking department, your primary objective is to drive business growth within the boundaries of regulatory frameworks and the bank's risk tolerance. By expanding trade volumes, you will play a pivotal role in achieving the bank's objectives. Your responsibilities will include ensuring a seamless customer onboarding process that upholds top-notch service standards and building strong relationships to position the bank as the preferred banking partner for clients. You will need to have a deep understanding of client needs, business dynamics, and industry trends to tailor solutions that enhance customer satisfaction while adhering ...

Executive - Customer Happiness Team This role at MOSAIC Wellness is for a Customer Happiness Executive who will manage customer queries and complaints, process orders and modifications, and escalate issues across various communication channels. You'll need to maintain a positive and empathetic attitude, even when customers are frustrated, and be comfortable working with computers. Key Responsibilities: Customer Interaction: Maintain a positive, empathetic, and professional attitude, responding promptly to inquiries through various channels. Issue Resolution: Acknowledge and resolve customer complaints efficiently. Product Knowledge: Possess in-depth knowledge of products to answer customer q...

Program Manager - Rapid Delivery Operations At Mosaic Wellness, we believe speed is the new standard in delivery. Next-day is pass, and same-day is no longer enough. We're looking for a hungry, analytical, and customer-obsessed Program Manager to own and drive our end-to-end rapid delivery experience. You'll ensure we exceed customer expectations with minimal delays, solving real-world problems and innovating to make our delivery seamless and cost-effective. You'll own key delivery metrics, collaborate closely with partners, customer happiness teams, and product teams to innovate processes and technology, and build scalable solutions that delight our high-LTV customers. Key Responsibilities:...

Customer Happiness Executive We're looking for a dedicated Customer Happiness Executive to join our team at Mosaic Wellness. In this role, you'll be the primary point of contact for our B2C/B2B customers, providing exceptional support and resolving queries related to our Man Matters (MM), Be Bodywise (BB), and Little Joys (LJ) products through chat and voice channels. Your goal is to ensure outstanding customer experiences and contribute to continuous improvement. Key Responsibilities: Receive and respond to inbound chat, call, and email queries from customers, covering both pre- and post-booking inquiries for MM/BB/LJ products. Resolve customer service issues with the highest quality, adher...

Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Premier Customers (HNI Clients) To Attend the inbound calls of customers and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and compl...

Roles and Responsibilities - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics,...

Job Role Verification of insurance leads generated by CEC officers Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Cross selling of various bank products Attaining Targets on sales conversions and cross selling Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and str...

Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coac...

Job Role: Handling customer queries calls for Credit Cards Card Cancellation (L2 calls). Should have complete knowledge about Credit Card Process Adhering to agent-level Service Level Agreements (SLAs) specified by the process. Ensuring adherence to time schedules (Turn Around Time). Completing the logs specified by the process (End-of-day target). Adhering to Information Security norms and quality process norms. Staying updated and complying with any updates about the process. Acting on feedback given by Team Leader/Team Coach or Quality, or on coaching provided to the team as guidelines for improving performance. Providing inputs to improve work procedures that can enhance overall team per...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Background...