285 Customer Servicing Jobs - Page 5

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by T...

You will be responsible for managing the logistics and customer service operations in the southern region. Your key stakeholders will include regional sales, commercial, QA, manufacturing, GM replenishment, national logistics manager, vendors, auditors, and local authorities for permits and licenses. To qualify for this role, you should have a post-graduation in management from a Tier-1 institute with 4-6 years of experience, preferably in logistics and customer service, especially in the FMCG sector. Knowledge of freight will be an added advantage. Desired competencies for this role include a good understanding of warehouse processes and transportation, strong communication skills, commerci...

You will be responsible for attending to incoming guest inquiries and utilizing reservation software efficiently. You will need to forward inquiries to the relevant departments and managers, as well as possess the skill to convert banquet and catering inquiries into sales. Effective communication with chefs and managers to write menus is also a key part of this role. To excel in this position, you should have at least 2 years of experience in Customer Servicing/Front Desk Host roles and 2 years of experience in the hospitality industry. Fluency in English is essential for effective communication in this role.,

ROLE PURPOSE & OBJECTIVE This profile is directly responsible for business generation, customer acquisition and customer servicing for Deposit Products, Digital channels and Third Party Insurance products The profile role includes cross-selling to existing customers as well as acquisition of new customers through referral and family banking Offer and onboard customers on CASA and Term deposit products to customer, their family members and their references. Offer and onboard customers on Digital platforms including Mobile banking, UPI, UPI QR and download of Hello Ujjivan. Deliver prompt customer services; be accessible to customers at all times for Digital Banking and Deposit Product queries...

Hiring for Technical Customer Support (BPO Process) We are hiring enthusiastic and customer-focused professionals to join the Sky Q Tech International Voice / Chat Support team . This role is ideal for individuals who enjoy problem-solving, assisting customers, and building a rewarding career in the BPO sector. Position Details Process : Sky Q Tech International Voice & Chat Support Job Location : Malad / Thane / Andheri (Mumbai) Compensation : salary up to 30k (in-hand) + attractive performance incentives Eligibility Criteria Education : HSC pass or Graduate (any stream) Experience : Open to both Freshers and Experienced candidates Skills Required : Excellent communication skills in English...

We are looking for energetic staff to be responsible for administrative duties and communication with customers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortab...

We are looking for energetic staff to be responsible for administrative duties and communication with customers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortab...

We are looking for energetic staff to be responsible for administrative duties and communication with customers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortab...

We are seeking a proactive Branch Operations Executive to manage renewals and branch activities. This role is a blend of field and administrative work, with a strong focus on customer service and service to sales through relationship management. The ideal candidate will be adept at communication and problem-solving, ensuring smooth operations and high customer retention. Key Responsibilities Manage renewals by collaborating with stakeholders across all levels. Connect with customers through various channels like voice calls, SMS, email, WhatsApp, and field visits to facilitate renewals. Engage with orphan policyholders to provide service, handle renewals, and refer upselling opportunities to...

As an Executive/Senior Executive at Niva Bupa Health Insurance Company in Amritsar/Jammu, you will be reporting to Manager Sumit Aggarwal in the Fields Servicing & Support department. Your role is crucial in contributing to the company's purpose of providing every Indian with the confidence to access the best healthcare. Niva Bupa's values of Commitment, Innovation, Empathy, Collaboration, and Transparency are at the core of everything we do. As a part of our fast-growing organization, you will be part of a team of over 7000 employees with a growth rate of 154% since FY 20. Our goal is to achieve more than 10000 Cr GWP By 2027, and we are looking for goal-oriented individuals to join us on t...

Roles and Responsibilities : Customer Care Executive (Voice & Chat Process) German level - B2/C1/C2 Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders , respond to inquiries German voice experience of minimum 2 yrs

Roles and Responsibilities : Customer Care Executive (Voice & Chat Process) German level - B2/C1/C2 Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders , respond to inquiries German voice experience of minimum 2 yrs

You are invited to apply for the position of VP Partner Relationship Management (Banca) with our organization. As a suitable candidate, you should have a proven track record of leading a central team and managing a book size exceeding 2,000 Cr. Qualifications and Experience: - Graduate / Post Graduate - Job Location: Gurugram/Mumbai - Minimum of 12-15+ years of experience required - 5 years of experience in relationship management and Banca operations management - Sound Knowledge of Bancassurance or Banking Operations Model, specifically operations processes Job Summary: The VP Partner Relationship Management role entails the overall responsibility of managing the end-to-end issuance/fulfill...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...