285 Customer Servicing Jobs - Page 3

Job Requirements Role/Job Title: Associate Relationship Manager Business: Retail Liabilities Function/ Department: Branch Banking Place of work: Branches Roles & Responsibilities a) Managing and Building portfolio of Key Clients by engaging and providing them need based solutions leading to increase in their existing share of wallet b) Acquiring HNI customers and on-boarding them to Privilege Program c) Deepening existing banking relationships by Cross selling Products and solutions d) Ensuring compliance with branch SOP and control in sales and service e) Acting as an interface between bank and its Key customers to provide complete banking solutions, portfolio Management, Wealth Management ...

In this role as a Team Leader, you will be leading a team of Virtual Relationship Managers (VRM) responsible for service, sales, and profitability from the assigned portfolio. Your key responsibilities will include: - Collaborating with fulfilment teams to ensure best in class conversion ratios. - Ensuring availability of trained manpower to maintain production at 100% capacity. - Meeting cost to income ratios as determined by the scorecard. - Adhering to Standards of Performance. - Meeting Customer Satisfaction index as measured through NPS surveys. To be eligible for this position, you should be a Graduate with 7+ years of experience or a Post Graduate with around 5 years of experience, of...

Role Overview: As the Senior Vice President, Software Engineering, Global Customer Delivery & Care at Mastercard, you will provide senior leadership to global software engineering teams with a focus on customer servicing and call center technology. Your responsibilities will include hiring and developing a high-performance software development organization, designing, developing, and supporting Global Customer Delivery & Care and enterprise objectives. You will also play a crucial role in driving technology to deliver a best-in-class customer experience as a key member of the GCD&C leadership team. Key Responsibilities: - Leverage industry experience to stay updated on the latest technology ...

As a Digital Marketing professional, your role at Shah Virchand Govanji Jewellers PVT. LTD. will involve acting as a key point of contact for enhancing the online reputation of the company. You will play a crucial role in supporting various objectives related to reputation management, branding, and audience engagement. Your responsibilities will include: - Serving as a primary contact for managing the online reputation of the company - Engaging with the target audience across all digital platforms to manage responses effectively - Identifying and leveraging the strengths of the brand to engage the target audience based on insights gathered from user comments - Acting as an escalation point f...

As an Associate Relationship Manager in the Retail Liabilities business of Branch Banking at IDFC First Bank, your primary role will involve managing and building a portfolio of Key Clients. This will entail engaging with clients to provide them with need-based solutions, ultimately leading to an increase in their existing share of wallet. Additionally, you will be responsible for acquiring HNI customers and onboarding them to the Privilege Program. Your duties will also include deepening existing banking relationships through cross-selling various products and solutions. It is crucial to ensure compliance with branch SOP and maintain control in sales and service processes. Acting as a pivot...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned cust...