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0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities : - Research, identify and prioritize potential fundraising opportunities - Lead the annual fundraising planning process to produce effective strategies to achieve income targets across the range of revenue streams - Business plan/feasibility studies for various ideas for cost saving, etc; like customer discount packages/ construction procurement credit/ etc - Identify new potential income streams and produce strategies to access these funds - Implementing a variety of marketing strategies and promotional campaigns; work collaboratively to enhance fundraising efforts - Generate ideas and identify innovative sources of Fund raising opportunities - Liaison with Govt. banks/Investment Bankers/Private Investors to raise funds - Closely work on live deals from scratch and close the deal appropriately - Manage due diligence items, buyer contacts, company presentations, background check and other deal execution responsibilities - Detail oriented, Provide accurate and consistent numbers on all paperwork to present a authentic and credible resource to investors
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
Responsibilities : - Help managers complete daily tasks (e.g. implementing new policies) - Understand each department's (e.g. Marketing, Sales) daily processes and goals - Provide administrative support (e.g. data entry) - Get familiar with personnel duties - Participate in company's strategic planning - Help managers in evaluating performance (e.g. writing reports, analyzing data) - Keep track of business revenue - Research ways to increase profitability and lower risk - Create and give presentations Requirements and skills : - Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.) - Comprehensive knowledge of MS Office - Strong verbal and written presentation skills - Excellent math and computational ability - Effective communication skills A degree in Management or Business
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
MAss Hiring Fo rInternational/Domestic Voice Process- Gurgaon/Noida Technical Support/Customer Service Good Communication Skill Salary Upto- 5.5 LPA Immediate Joiners No Age bar For more Details Whatsapp/Call- 817848337(Amrita) Required Candidate profile Candidate must be oaky with Day shift with no cabs 6 Days working
Posted 1 month ago
7.0 - 12.0 years
7 - 11 Lacs
Khandwa, Madhya Pradesh, India
On-site
Key Roles and Responsibilities Financial Sales planning: Translating the annual sales plan into quarterly, monthly, weekly and daily operational plans and developing sales targets (volume and value) for each sub-category of products for distributors in his area (to be done in consultation with the Regional Sales Manager) Distributor management : Managing distributors to ensure primary sales plan is achieved as per defined category wise sales plan Collections: Ensure timely clearance of outstanding payments from distributors Customer Orientation Product launches: Positioning new product line/brand/SKU in the assigned sales zone/markets by direct interaction with key retailers and through SOs Product feedback: Collecting and synthesizing feedback on Relaxos product portfolio in the context of competitor products and providing appropriate recommendations Secondary feedback: Capturing feedback of retailers on secondary scheme, NPD and distribution Distributor appointment: Scouting and appointing new distributors as per defined norms Distributor onboarding: Ensuring distributor gets all relevant post appointment support Distributor account management: Being the point of contact for distributors; monitoring product movement at distributors by taking weekly updates from SOs of stock and credit limits Complaints management: Resolving complaints of channel partners inc. issues related to returns People Orientation Effective leadership: Defining daily tasks (Target, Focus / NPD article, Scheme Comm. Etc.) for each Sales Officer Mentorship and supervision: Mentoring, coaching and supervising company SOs Evaluation: Evaluating SO performance and creating customised action plan for each SO Internal Business Process Outlet mapping : Leveraging the SO to build and periodically refresh the universe of footwear outlets the assigned territories Coverage improvement: Based on market visits, highlighting gaps in market and developing an action plan with SO. Retailer engagement : Conducting Retailer visits to observe and improve product visibility, availability of NPD/focus articles, brand investments and merchandising Orders and credit management: Receiving distributor orders, checking credit limit and ensuring order details are shared with billing team Journey plan: Compiling market working reports from SOs and sharing then with the admin team Competitive analysis: Analyzing competitor initiatives and preparing action plans to counter competition Competitor schemes: Being up-to-date with latest competitor trade scheme and giving scheme recommendations to augment sales; communicating trade promotion schemes to SOs and Distributors Distributor exclusivity: Sharing intelligence on exclusive distributors who add/ are bound to add competitor brands in their portfolio MIS reports: Preparing MIS reports for target vs actual sales and other objectives Reviews: Timely review of monthly/quarterly performance with RSMs, SOs and distributors Sales forecasting: Providing sales forecast support to RSM Other strategic interventions: Focus on implementation of companys strategic objectives for assigned sales area Competencies Technical/Functional Behavioral Business Acumen Selling skills Market Knowledge Analytical skills Customer Focus Collaboration Adaptability Result Orientation Negotiation skills Key Result Areas Quantitative Qualitative Sales Volume/Value Achievement % Revenue Contribution from NPDs Rs. Cr business from new Distr-Div. vs. target PJP adherence Average outstanding at end of each month as % of month's sales Improve Adherence to Key Sales Processes. Coaching and mentoring provided to SOs Competitor Analysis Customer Service improvement
Posted 1 month ago
8.0 - 10.0 years
6 - 10 Lacs
Chennai
Work from Office
Career Area: Product Support Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB PURPOSE: To aggregate, correlate and create Caterpillar customer and dealer recommendations using the 5 elements of condition monitoring in order to provide critical suggested actions to help customers lower owning and operating costs, improve availability, and reduce warranty costs. These recommendations will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency. JOB RELATED ACCOUNTABILITY: Provides equipment management services for at least 300 Product Link assets, 50 VIMS assets, or some combination of both. JOB DUTIES: Condition Monitoring Advisors (CMAs) will monitor the elements of SOSSM fluid analysis, equipment inspections, electronic data, repair history and site conditions to provide relevant recommendations as indicated by the data. This includes the following essential duties and responsibilities: Aggregate and correlate the five elements of condition monitoring, where all are available. Maintains working knowledge for each of the condition monitoring five elements with subject matter expertise in at least 3 elements. Provides equipment recommendations to Caterpillar dealers and customers. Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs. Extracts or is provided data from the appropriate business systems including customer, dealer and contractor sources. Provides information for equipment management lead tracking and resolution. Prepares standard written reports of recommendations for customers and their Caterpillar dealers on a monthly basis. Facilitates ongoing customer meetings with Caterpillar dealers, product groups, JSS and others as needed. Communicates verbal recommendations as required to customers and their Caterpillar dealers. Builds collaborative relationships & acts as a consultant with equipment management personnel. BACKGROUND/EXPERIENCE: 8 - 10 years in product support and/or engineering fields, with demonstrated on-machine troubleshooting experience. Strong c ustomer service/contact experience, communication, and organizational skills are essential to success in this position.Possess the ability to work and provide direction in a team environment, and work with diverse groups of customers and business partners. Position requires initiative and ability to resolve issues either individually or through appropriate team guidance. A degree in engineering, business, marketing and/or equivalent application experience is highly desired. Working knowledge of engines, power train, hydraulic systems, Product Link, VIMS, inspection process, equipment lifecycle planning, SOSSM Services, and the Service Information System is desired. Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Extensive Experience: Facilitates creation of the 'right' products and services to resolve customer business issues. Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. Advises others on creating customer focused environments in various scenarios. Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations. Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. Communicates and models the criticality of customer focus as an organizational strategy. Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Level Working Knowledge: Follows proper data gathering and analysis processes and policies. Reports problems that arise in the data collection process. Participates in gathering and analyzing an organization's data based on requirements. Documents data from various sources and in various formats. Utilizes basic data collection and evaluation tools and techniques. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Extensive Experience: Anticipates customers' needs and satisfies them proactively. Resolves complex customer complaints or problems. Teaches others how to deliver excellent customer service in a variety of settings. Applies the concept of 'Moments of Truth' to customer service. Participates in developing a variety of effective ways to deal with difficult customers. Recovers from a service failure in a way that enhances customer's esteem of the organization. Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately. Level Working Knowledge: Explains the requirements, deliverables, costs, and criticalities of the assignment. Participates in developing consulting opportunities or assignments. Uses formal and informal means to keep client informed on progress and issues. Carries out the agreed-upon consulting assignment in a professional manner. Documents client's objectives and project scope. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: Ensures capture of lessons to be learned from a problem-solving effort. Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate. Contributes to standard practices for problem-solving approaches, tools, and processes. Analyzes and synthesizes information and devises alternative resolution strategies. Develops successful resolutions to critical or wide-impact problems. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Relocation is available for this position.
Posted 1 month ago
5.0 - 10.0 years
10 - 18 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer support Work From office Location - Bangalore/Chennai should be fluent in Hindi, English or any south Indian language Handle customer calls & resolve queries immediate joining CTC upto 32000 If interested call Pallavi 9343632026 Perks and benefits .
Posted 1 month ago
7.0 - 10.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the Role: As an Associate Director in Fulfillment and Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve leading the Strategy and Operations Teams, while establishing robust partnerships with the Product, Tech, and Analytics teams along with collaborating closely with cross functional Program managers and leaders overseeing fulfilment and user/supplier experience initiatives to redefine the experience for our ecosystem. In this capacity, you will lead a large team of in-house and outsourced personnel, own various operational metrics and drive key 10x initiatives and impactful projects aimed at overhauling our approach to user/seller satisfaction. Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers, small entrepreneurs, and sellers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes. What you will do Lead the Fulfilment Experience team and drive continuous improvement in Operational KPIs and Satisfaction scores Foster strong collaborations with cross-functional teams including Business, Product, Tech, and other Business verticals within the Organization Work closely with various external partners including Logistics and other service providers and drive operational as well as long term strategic initiatives focussed on optimising efficiency and experience Lead strategic initiatives and projects to transform our user engagement approach and own the PnL your respective function Evaluate and ensure Meesho's status as the preferred e-commerce channel for diverse customer segments. What you will need Premium MBA coupled with about 7-10 years of hands-on experience in Start-ups, Consumer internet companies, Management consulting, or FMCG Operations Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches Exhibit a proven capability to lead a large team of diverse individuals and outsourced personnel to maximize the impact Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership and 10x thinking Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.
Posted 1 month ago
1.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
ompany Description Volody is a leading AI-powered Contract LifeCycle Management Software provider trusted by enterprises globally. Our solution enables businesses and legal professionals to digitize and automate contract management processes efficiently. With a focus on transforming legacy contracts into strategic business assets, our platform ensures complete control over renewal dates, obligations, and terms. Role Description This is a full-time on-site Customer Technical Support role located in Goregaon, Mumbai. The Customer Technical Support will be responsible for ensuring customer satisfaction by providing technical support to clients, resolving issues, and enhancing their experience with the CLM software on-cloud platform. Qualifications Interpersonal Skills and Communication 1-2years experienced only Customer Support and Customer Satisfaction Analytical Skills Experience in technical support roles Ability to troubleshoot and problem-solve effectively Strong attention to detail and organization Knowledge of Contract LifeCycle Management software is a plus Bachelor's degree in Computer Science, Information Technology, or related field
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Familiarize yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant Timing: 6:30pm-3:30am [Night Shift] Interview Mode: Face-To-Face Completely Work from Office.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Title Lobby Ambassador Business Unit Integrated Facilities Management Reporting to India Account Manager Overall Role The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. Duties & responsibilities What this job involves Site Operations Create a comfortable, welcoming and hospitable experience for employees and their guest. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Maintaing the lobby ambience and standards Manage stationery requisition and related inventory management. Adhoc responsibilities assigned by Account Manager. Support soft services team as and when required in site operations Collaborate with Security team seated in the front desk Customer Services Foster a sense of hospitality and create happiness at work for our team, our client and their guest. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary. Conference Meeting Room Booking Assist & educate client to achieve a smooth and efficient process for meeting room bookings. Enhance user comfort by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Experience Support Calling upon the resources of the Account Manager, assist our client with their workplace experience initiatives and events, Assist with the design, remote organisation and Coordination of client events Mail Delivery Services Organise receipt and deliveries of all mails and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience 2-years experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage the F&B, social events or wellness program is an advantage Diploma from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Great hospitality in the workplace makes a big impact on the visitor experience, and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point, the reception
Posted 1 month ago
7.0 - 10.0 years
7 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Roles & Responsibilities: Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT). Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure. Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc. Understand data and be able to interpret business logic. Renewals and expansions. Ensure that buildings are fully operational, and processes are running smoothly. End to end management of client relationship in respective centers. Extensive Team Management and Growth. Internal stakeholder management. This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks. Presales: Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships. Making sure that the requirements are documented and signed off by clients. Internal delivery timelines tracking and continuously interacting with the clients managing the expectations. Post Sales: Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW Working with internal stakeholders ensuring smooth operations of the clients. Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase. Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans. Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met. Renewals and retention of the client. Skills & Qualification Required: BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees. 10+ years of experience in a client facing role. Thrive in a fast-paced environment while maintaining excellent attention to detail Strong communication, organization, and project management skills 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Pune, Maharashtra, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Pune, Maharashtra, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Outpace Consulting Services is seeking skilled Process Associate for an International Voice Process at a leading ITES company. This role is crucial for delivering exceptional customer experiences by handling inquiries, resolving issues, and providing comprehensive support via phone. If you have a passion for customer service, excellent communication skills, and thrive in a dynamic, 24x7 environment, we encourage you to apply. Key Responsibilities: Customer Inquiry Resolution: Act as the first point of contact, responding to customer inquiries about products or services, providing information, and offering guidance over the phone. Issue Troubleshooting: Troubleshoot and resolve various customer issues and complaints, finding effective solutions to customer concerns. Customer Assistance: Help customers navigate product features, troubleshoot technical difficulties, and optimize their overall experience. Interaction Management: Maintain a positive and professional attitude, actively listen to customer needs, and ensure customer satisfaction throughout every interaction. Documentation & Reporting: Accurately document customer interactions, track issues, and provide feedback to contribute to improved customer service processes. Required Qualifications: Experience: Graduate or Undergraduate with a minimum of 1 year of experience in an International BPO setting. Must not have any exams scheduled in the next 6 months. Immediate joiners are preferred. Skills: Excellent Communication Skills (verbal, specifically for international voice processes). Strong problem-solving abilities. Customer-centric mindset with empathy and patience. Ability to learn and adapt to new technologies and processes. Work Environment: Shifts: 24x7 rotational shifts. Working Days: 5 days working per week. Transportation: Both-side cab facility provided (with night shift allowance).
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
Vadodara, Gujarat, India
On-site
Oversee or conduct quality checks or designated product/manufacturing process inspections, decide on blocking of suspect or defective parts or products for further decision. Analyze and create technical concepts for optimization of quality aspects in production or assembly processes assigned. Implement quality standards, initiatives, technical concepts and verify application and effectiveness, support preparation/conduction of internal and external audits. Manage complaints and related costs and initiate corrective actions in cooperation with local Quality Management and Quality Customer Service. Analyze parts returned from field/customers and issue related analysis reports, analyze customer warranty cases. Your Qualifications Engineering Degree with 5-8 years of experience
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Vadodara, Gujarat, India
On-site
Work in structured introduction programs to gain comprehensive experience in a range of and across different departments as a graduate. Participate in structured introduction programs to gain comprehensive experience. Support daily operations and tasks in the respective department. Shadow experienced staff to gain insights into their roles. Rotate through various departments to understand different aspects of the organization Attend training sessions and workshops to build relevant skills and knowledge. Your Qualifications Undergraduate Degree in Na 0 to 1 year
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Responsibilities : - Help managers complete daily tasks (e.g. implementing new policies) - Understand each department's (e.g. Marketing, Sales) daily processes and goals - Provide administrative support (e.g. data entry) - Get familiar with personnel duties - Participate in company's strategic planning - Help managers in evaluating performance (e.g. writing reports, analyzing data) - Keep track of business revenue - Research ways to increase profitability and lower risk - Create and give presentations Requirements and skills : - Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.) - Comprehensive knowledge of MS Office - Strong verbal and written presentation skills - Excellent math and computational ability - Effective communication skills A degree in Management or Business
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Bhubaneswar, Kolkata, Mohali
Work from Office
International Call Center /Domestic bpo Hiring for MNC BPOS working In Shift 5 days Working 15K to 30K Fresher / Exp Both Can Apply Voice Process/Chat Also WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience English Must Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Navi Mumbai, Maharashtra, India
On-site
Payroll-Bank Des-Phone Banking Process-Inbound Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Payroll-Bank Des-Phone Banking Process-Inbound Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Thane, Maharashtra, India
On-site
Payroll-Bank Des-Phone Banking Process-Inbound Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Acquisition of NTB Current Account customers and high quality Current A/c Proactive registration and activation of customer to direct banking channels Meet target of new customer acquisitions Assist, support and provide feedback to SM/RM Required Candidate profile Adherence to selling norms, SOPs, guidelines and regulations of the Bank's Policy Any graduate with min 1 year of exp into CASA sales, BFSI, B2C Sales or NBFC sales Age-30 yrs
Posted 1 month ago
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