1104 Customer Services Jobs - Page 8

MDINDIA HEALTH INSURANCE TPA PVT LTD is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer con...

MDINDIA HEALTH INSURANCE TPA PVT LTD is looking for CUSTOMER CARE EXECUTIVES to join our dynamic team and embark on a rewarding career journey Handling customer inquiries and resolving issues via phone, email, or chat Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints and escalating issues as needed Maintaining accurate and up-to-date customer records and documentation Processing orders, refunds, and exchanges as required Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers Conducting customer satisfaction surveys an...

MDINDIA HEALTH INSURANCE TPA PVT LTD is looking for Customer Care to join our dynamic team and embark on a rewarding career journey As a Customer Care Professional, your primary responsibility is to ensure exceptional customer service and satisfaction You will be the frontline representative of the company, interacting with customers via various communication channels to address inquiries, resolve issues, and provide support Key Responsibilities: Customer Support : Respond promptly to customer inquiries via phone, email, chat, or social media channels Listen attentively to customer concerns, provide accurate information, and offer appropriate solutions to meet their needs Issue Resolution : ...

Responsibilities - Provide first level contact and convey resolutions to employee issues Provide timely resolutions to clients issues related to health insurance policies. Manage client queries and concerns through phone calls, emails, or chats. Scrutinize the Mediclaim files. Utilize excellent customer service skills and exceed employees expectations Ensure proper recording, documentation and closure Preserve and grow your knowledge of help desk procedures, products and services Manage client queries and concerns through phone calls, emails, or chats. Handle customer escalations in a professional manner to maintain high levels of satisfaction. Maintain accurate records of all interactions w...

Provide first level contact and convey resolutions to employee issues Provide timely resolutions to clients issues related to health insurance policies. Manage client queries and concerns through phone calls, emails, or chats. Scrutinize the mediclaim files. Utilize excellent customer service skills and exceed employees expectations Ensure proper recording, documentation and closure Preserve and grow your knowledge of help desk procedures, products and services Manage client queries and concerns through phone calls, emails, or chats. Handle customer escalations in a professional manner to maintain high levels of satisfaction. Maintain accurate records of all interactions with clients. Qualit...

Role & responsibilities Responsible for managing client servicing with key decision makers Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Manage account renewal, customer support escalation Good Communication Skills Good knowledge of MS Office Open to travel

Responsibilities - Provide first level contact and convey resolutions to employee issues Provide timely resolutions to clients issues related to health insurance policies. Manage client queries and concerns through phone calls, emails, or chats. Scrutinize the Mediclaim files. Utilize excellent customer service skills and exceed employees expectations Ensure proper recording, documentation and closure Preserve and grow your knowledge of help desk procedures, products and services Manage client queries and concerns through phone calls, emails, or chats. Handle customer escalations in a professional manner to maintain high levels of satisfaction. Maintain accurate records of all interactions w...

Role Overview: PSA BDP, a member of the PSA Group, is seeking a knowledgeable individual with a minimum of 15 years of experience in Customs operation and customer services. As a key member of the team, you will be responsible for managing customer relationships, ensuring SLAs are met, and driving regional customer budgets. Your role will involve monitoring performance metrics, preparing reports, and collaborating with internal stakeholders to deliver exceptional service to customers. Key Responsibilities: - Manage the relationship of a defined number of customers and prospects - Maintain SLAs with SOPs and conduct monthly performance reviews with customers - Deliver regional and/or country ...

Role & responsibilities Taking care of walk-in Clients at Sobha project site. GRE will be the first Point of contact for the walk-in clients. Have to share the Project details with the clients and answer all the queries of the project that he is posted at. Must handle the customer requirement at site and share the details to the STM accordingly. Preparing and maintain MIS.

Accomplishes department objectives by managing staff; planning and evaluating department activities. Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines. Negotiating preferred rates with vendors of direct travel. Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities. Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms. Assisting with any travel-related issues that may arise. Researching travel deals and evaluating prices and services. Arranging travel accommodations for business visitors. Creating, optimizing, and monitorin...

Role Overview: You will be responsible for providing excellent customer service by meeting and greeting customers, assisting them throughout their shopping journey, sharing product features and benefits, explaining services to build trust and loyalty, and resolving any queries pre and post-sale. Additionally, you will ensure timely product delivery to customers and gather feedback on services and products. Key Responsibilities: - Meet and greet customers - Assist customers throughout the shopping journey - Share product features and benefits - Explain services and build trust and loyalty - Resolve customer queries pre and post-sale - Ensure timely product delivery to customers - Receive feed...

Responsibilities: 1.Engage with the potential and existing customers 2.Assess the needs and requirements of customer 3.Explaining company services and products 4. Pitch the services directly to the potential customers 5. Store and update the customer information in the database

Key Responsibilities: Guest Reception: Welcome guests warmly and escort them to their seats. Reservations Management: Handle table reservations and ensure efficient seating arrangements. Customer Assistance: Provide menu recommendations and answer any queries regarding the restaurants offerings. Coordination: Work closely with servers and kitchen staff to ensure smooth operations. Ambiance Management: Maintain a pleasant and inviting atmosphere in the dining area. Table Setup: Arrange and clean tables before and after each service. Food & Beverage Service: Assist in serving food and beverages to guests. Inventory Management: Ensure adequate stock of cutlery, plates, and glassware. Hygiene & ...

Requirements: - A Relationship Manager is a professional responsible for establishing and maintaining strong relationships with clients or customers on behalf of a company or financial institution. The primary goal of the role is to foster positive interactions, understand the needs and preferences of clients, and offer tailored solutions to enhance client satisfaction and retention. Roles & Responsibilities Responsible for Sourcing & Acquiring New Franchisee/Business Associate/Partner. Managing the existing mapped franchisee his territory and ensuring the Business Development of all the new develop franchisees. Business conversion of all the newly acquired franchisees. Skills & Qualificatio...

International Call Center / Domestic bpo Hiring for Kolkata working In Shifts 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9002942583 9877009427 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Services Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9002942583 9877009427 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Job Title: SAP CS/SD Consultant (8-10 yrs) S/4HANA Responsibilities: End-to-end ownership of OTC processes: Customer Service, Sales & Distribution, Contract & Pricing, Billing, Credit & Taxes, Back-orders. Translate business requirements into global & scalable system designs. Conduct fit/gap workshops, estimate efforts; ensure solutions align with functional & non-functional requirements and architectural standards. Support implementation & enhancements across modules (SD/CS, MM, FI/CO, PS). Ensure quality: peer reviews, documentation, testing, sign-off. Drive application support, SLA delivery & project implementation. Required Skills: 8-10 years of hands-on experience in SAP SD & CS modules...

About this role: Wells Fargo is seeking a... In this role, you will: Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards Receive direction from supervisors, and escalate non-routine client co...

Manages service level agreements by ensuring that all services are delivered according to contractual commitments. Focuses on keeping clients satisfied with the companys services through managing projects, fixes issues, tracks service metrics, manages budgets and helps lead the professionals responsible for getting services delivered to clients. Ensures that processes are efficient and cost effective and aims to find ways to reduce costs without affecting the overall customer experience. Assesses customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times and evaluates a customer s experience against a set of customer satisfaction goa...

Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...

Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...

Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...

Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...

Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...

We are excited to announce a Mega Hiring Drive under the Step Up Leading Bank programme, focused on empowering returnee women professionals (6 months and above on any grounds) across the Mumbai location. As part of this initiative, we seek your support in identifying and lining up female candidates who are eager to restart their careers in the banking domain . We are specifically looking for women who have prior experience in the BFSI, Financial Services, or Banking sectors , and are now ready to re-enter the workforce with renewed enthusiasm. Hiring for below positions. SO-CASA/ SO-CA/ WealthRM/ Jr Wealth RmsRM/Virtual Relationship Manager/Associate Virtual Relationship Manager/Branch Servi...

Oversee branch operations, including customer service, sales, and financial transactions. Ensure compliance with all applicable laws, regulations, and policies. Develop and maintain relationships with customers and other stakeholders. Identify and implement process improvements to increase efficiency and reduce cost.