529 Customer Services Jobs - Page 4

As a Customer/Technical Support Executive for Chat, Voice, or Blended Process in Pune, you will be responsible for providing exceptional customer service to clients. We are looking for individuals who are undergraduates with at least 6 months of international experience. The salary offered for this position can go up to 5 LPA. In this role, you will be required to work in a rotational shift pattern covering an 18-hour US work window, from 6:00 PM IST to 09:30 AM IST, five days a week. Your primary skills and competencies should include excellent communication skills both written and verbal, strong listening abilities, objection handling skills, persuasiveness, and diligence. Additionally, you should have an achievement-oriented mindset, the ability to work well in a team, and possess problem-solving skills. Basic computer proficiency is required along with working knowledge of MS Office applications like Word and Excel. Prior experience in live chat processes, customer services, or the Telecom industry is mandatory. Experience with upselling or proactive sales on live chat platforms is also necessary for this role. This position is a full-time, permanent opportunity suitable for freshers. Benefits include health insurance and Provident Fund. The work schedule may involve day shifts, evening shifts, Monday to Friday availability, night shifts, rotational shifts, and US shifts. Weekend availability is also required. In addition to the base salary, there are performance bonuses and yearly bonuses available. The preferred language for communication is English. The work location is in person, and the expected start date for this position is 17/07/2025.,

The Financial Services Account Associate Senior-Call back s3 position at FIS is a full-time role that requires an experienced individual with a Bachelor of Commerce/Business education background. In this role, you will be a part of the Transfer Agency division, responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your primary responsibilities will include providing excellent customer service via telephonic interactions with high-value customers of financial institutions. This will involve addressing inquiries, performing account maintenance, resolving outstanding issues, and complying with customer requests. You will work closely with internal and external clients and various departments to ensure customer satisfaction and meet service expectations. To excel in this role, you must possess excellent communication and interpersonal skills. Additionally, having a global mindset and previous experience in international call center environments would be advantageous. You should be willing to work night shifts, possess a detail-oriented approach, and have a high regard for deadlines and deliverables. As a valued member of the team, you will collaborate effectively with global teams, take ownership of your work, and ensure tasks are completed accurately and in a timely manner. You will have the opportunity to participate in client loyalty processes, engage with clients to understand their needs, and promote relevant financial products and services. At FIS, we offer a supportive work environment with benefits such as medical, dental, and vision coverage. You will have access to professional development opportunities and tools to advance your career. Join us at FIS and be part of a collaborative and respectful work culture where your contributions are valued. Please note that FIS is committed to safeguarding the privacy and security of personal information. Our recruitment model primarily involves direct sourcing, and we do not accept resumes from recruitment agencies that are not on our preferred supplier list. If you are a team player with a customer-centric approach and a passion for delivering exceptional service, we encourage you to apply for the Financial Services Account Associate Senior-Call back s3 position at FIS.,

Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR NABEELA - 9147365972 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 14K inhand for freshers, 18K CTC 16k inhand for experienced , 21K CTC Reach out to HR NABEELA - 9147365972 Perks and Benefits PF ESIC

Hiring Experianced Voice Process International Call Center Noida MNC BPO 3Month Exp working In Shift 5 days Working 25K to 35K CTC Voice Process/Chat Also WhatsApp cv 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice International Bpo Experience Needed Rotational Shift CTC up to 35K WhatsApp 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

The position is for a Full-time Financial Services Account Associate Senior-Call back s3 in the Transfer Agency division at FIS. The division is responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. The role involves providing customer service via various channels like Transaction processing and Chat, which includes tasks such as Accounts set up, Shareholder data maintenance, and overall record keeping. Job Eligibility: - Excellent communication and interpersonal skills - Excellent knowledge of Customer Services; Global mindset is desirable - Ready to work in night shifts (5 days a week) - Temporary work from home with flexibility to work in the office post operations begin in office - 3 to 4 years of international call center experience is good to have Responsibilities: - Provide excellent customer service as the primary point of contact for high-value customers of financial institutions - Address inquiries and perform account maintenance on deposits and money market accounts - Collaborate with internal and external clients and departments to resolve issues and respond to inquiries - Follow up to close service tickets and escalated inquiries - Identify client needs and discuss progress toward solutions - Complete banking transactions and market bank products - Maintain knowledge of products and services, inform clients about offerings, and provide referrals for additional services - Participate in client loyalty process and business reviews to understand client needs and offerings - Perform other related duties as assigned Competencies: - Team player with experience working with global teams - Detail-oriented, punctual, and focused on deadlines and deliverables - Take ownership of assigned work to ensure completeness without compromising timeliness or accuracy Benefits: - Medical, dental, vision benefits - Great workspaces with motivated colleagues - Professional education and personal development opportunities - Career development tools and resources - Collaborative, flexible, and respectful work environment Privacy Statement: FIS is committed to protecting the privacy and security of personal information processed to provide services to clients. For more details on privacy protection, refer to the Online Privacy Notice. Sourcing Model: Recruitment at FIS primarily works on a direct sourcing model. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings.,

As a member of the Customer Services & Claims team at Allianz Technology, you will be part of a professional environment that values a hybrid work model. This model emphasizes the importance of both in-person collaboration and remote working, allowing for up to 25 days per year to work from abroad. We believe in recognizing and rewarding performance, reflected in our competitive compensation and benefits package. This package includes a company bonus scheme, pension, employee shares program, and various employee discounts (specific details may vary by location). At Allianz Technology, we are committed to supporting our employees" growth and development. From career advancement opportunities to digital learning programs and international career mobility, we provide lifelong learning options for our global workforce. Our culture fosters innovation, delivery excellence, and empowerment, creating an environment where employees can thrive. We also prioritize work-life balance and well-being. Our flexible working arrangements, health and wellness benefits, including healthcare and parental leave support, help employees manage the demands of both their professional and personal lives. We encourage individuals to return from career breaks with valuable experience that contributes to their personal and professional growth. Allianz Technology serves as the global IT service provider for Allianz, driving the digital transformation of the Group. With a team of over 13,000 employees in 22 countries, we collaborate with other Allianz entities to lead the digitalization of the financial services industry. Our work spans a wide spectrum of IT services, from managing large-scale infrastructure projects such as data centers, networking, and security, to developing application platforms that enhance workplace services and digital interactions. In essence, we provide comprehensive IT solutions that support Allianz in the digital age. Diversity and inclusion are core values at Allianz Technology, and we are committed to creating an inclusive and diverse workplace where all employees feel valued and respected.,

MALABAR GOLD & DIAMONDS is seeking a dedicated and customer-focused Customer Service Associate to join our team, likely within our entertainment ventures (e.g., Playaza Entertainments). In this role, you will be the front-line ambassador, ensuring exceptional guest experiences by managing front desk operations, promptly resolving inquiries, and maintaining accurate guest records. If you are passionate about providing top-tier service and thrive in a dynamic, guest-centric environment, we invite you to contribute to our commitment to excellence. Roles and Responsibilities Provide exceptional customer service by responding to guests queries, resolving issues promptly, and addressing concerns with professionalism. Manage front desk operations , including handling phone calls, emails, and messages in a courteous and efficient manner. Maintain accurate records of guest interactions using our property management system (PMS). Collaborate with other departments to ensure seamless communication and effective issue resolution for guests. Handle guest check-in and check-out processes , ensuring efficient room allocation and key distribution (if applicable to the specific entertainment venue).

MALABAR GOLD & DIAMONDS is looking for a dedicated and experienced Guest Relations Manager to lead our customer experience efforts in the assigned store. You'll be crucial in ensuring the smooth functioning of all Guest Relations (GR) activities, enhancing customer satisfaction, and driving loyalty through personalized interactions and meticulous service delivery. If you have a passion for creating exceptional customer experiences and leadership skills, we invite you to be a part of our premium retail environment. Role & Responsibilities Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience. Develop customer profiles (including wedding customers) by understanding customer requirements to showcase products that meet their needs. Responsible for maintaining regular and effective communication with the CRM & GR executives for analyzing and improving Customer Service reviews based on Customer feedback. Organize and manage the Guest Relations department and staff ; efficiently delegate responsibilities. Maintain attendance and movement register in the store. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer customer queries. Ensure that customers are supplied with refreshments and are properly attended by the GR team. Customer Experience Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Greet customers upon entry to the store to engage with them, understand their requirements, and direct them to the right person/section. Respond to questions, needs, and desires of guests , and follow up to ensure their requests have been met with satisfaction. Sales Support Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations. Setup and maintain visual merchandising display (e.g., dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambiance. Managing the overall Store ambiance through maintenance of displays and supporting the Store to adhere to VM guidelines. Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support event management activities during store launches and product exhibitions. Schemes Manage and ensure timely reminders related to scheme payment dues to customers to ensure on-time payments. Internal Process Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section. Review and provide regular and ad-hoc reports to management and other stakeholders as required. Track and analyze reports related to Customer Service and provide insights and actionable recommendations to improve overall performance. People Development Drive a performance-driven culture in the team by timely monitoring, reviewing performance parameters, and providing feedback to team members. Develop and implement in-house training of the GR team and ensure the grooming and quality of customer service extended by GREs. Contribute towards the development of talent by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivation.

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Responsibilities: Manage sales team, Plan customer visits, Meet the customers for technical and commercial discussions. Arrange demonstrations if required. Desired profile of the candidate: Candidate should have good knowledge about the customers, their activities, knowledge about upcoming projects and should work from the project level, should be fluent in English and manage in Kannada, should have own means of transport. Should be prepared to travel. Preference for Graduate in Science

Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR ADITI - 7595928657 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 13K inhand for freshers 15.5k inhand for experienced Reach out to HR ADITI - 7595928657 Perks and Benefits PF ESIC

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Hiring Experianced From International Call Center Noida MNC BPO 3Month Exp working In Shift 5 days Working 25K to 35K CTC Voice Process/Chat Also WhatsApp cv 8629896313 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice International Bpo Experience Needed Rotational Shift CTC up to 35K WhatsApp 8629896313 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 8629896313 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 8629896313 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Mass Hiring For International Voice Process- Gurgaon/Noida Technical/Customer service/Insurance Sales Good Communication Skill Salary Upto- 5.5 LPA Immediate Joiners For more Details Whatsapp/Call- 817848337(Amrita) Required Candidate profile Candidate must be okay with Rotational Shift and off 6 Days working

International Call Center /Domestic bpo Hiring for MNC BPOS JOBS working In Shift 5 days Working 15K to 30K Fresher Voice Process/Chat Also WhatsApp cv 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 9517183839 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale