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8.0 - 12.0 years
0 Lacs
karnataka
On-site
As the Transport Helpdesk Lead, you will play a crucial role in redefining user support within the transport sector. Your primary responsibility will be to transform the transport user experience by implementing innovative support solutions that empower travellers, streamline journey management, and enhance overall satisfaction. By integrating real-time data, predictive analytics, and personalized assistance, you will create a seamless support ecosystem that anticipates traveller needs, resolves issues proactively, and turns potential disruptions into opportunities for improved service. In addition to developing intuitive mobile apps, AI-powered chatbots, and smart kiosks, your role will inv...
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
As a key point of contact between organization and its clients you are required to follow up on leads , meeting with prospects ,making proposals ,follow through ,establishing new business and negotiating contracts and agreements Desired candidate profile: 1. An aggressive personality with exceptional follow up skills. 2. Strong communication & negotiation skills and ability to effectively present information. 3. Ability to connect with decision makers 4. Enthusiasm to travel locally for meetings 5. Fluency in English and other local languages
Posted 3 months ago
3.0 - 8.0 years
4 - 8 Lacs
Mumbai
Work from Office
Responsibilities: 1) Market and sell company products to current and potential customers. 2) Prepare schedules and action plans to identify the dealers and distributors and the end customers and no. of contacts to be made. 3) Maintain current and establish potential customer relationships such as Dealers, Distributors, Carpenters, and Fabricators. 4) Generate & follow-up leads and referrals resulting from field activity. 5) Identify prospects in the customer segments and contact them. 6) Developing and implementing marketing strategies to grow the customer base. 7) To develop market potential and growth of company as business prospective. 8) To expand dealer channel for specific area to grow...
Posted 3 months ago
3.0 - 6.0 years
3 - 6 Lacs
Goa, India
On-site
Job Summary Coordinates general Service-related activities performed by a team of professionals. Implements rules and regulations and leads teams in the Service domain. * Ensures adherence to public and regional standards and regulations. * Implements internal rules and regulations. * Acts as first level escalation instance. * Provides suitable work environment and implements people management processes. * Coordinates general Service-related activities performed by a team of professionals and controls execution according to the organizational guidelines. * Leads and/or coordinates a group of dedicated qualified professionals locally to achieve the targets set.
Posted 3 months ago
2.0 - 5.0 years
2 - 5 Lacs
Belgaum, Karnataka, India
On-site
Oversee call center operations and ensure the efficient handling of customer inquiries. Develop and implement call center policies and procedures. Monitor and analyze call center performance and make improvements as needed. Manage call center staff and provide training and guidance. Collaborate with other departments to ensure alignment of call center activities with business objectives. Prepare and present reports on call center activities and outcomes to senior management. Ensure compliance with regulatory requirements and industry standards.
Posted 3 months ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Oversee call center operations and ensure the efficient handling of customer inquiries. Develop and implement call center policies and procedures. Monitor and analyze call center performance and make improvements as needed. Manage call center staff and provide training and guidance. Collaborate with other departments to ensure alignment of call center activities with business objectives. Prepare and present reports on call center activities and outcomes to senior management. Ensure compliance with regulatory requirements and industry standards.
Posted 3 months ago
2.0 - 5.0 years
2 - 5 Lacs
Hubli, Karnataka, India
On-site
Oversee call center operations and ensure the efficient handling of customer inquiries. Develop and implement call center policies and procedures. Monitor and analyze call center performance and make improvements as needed. Manage call center staff and provide training and guidance. Collaborate with other departments to ensure alignment of call center activities with business objectives. Prepare and present reports on call center activities and outcomes to senior management. Ensure compliance with regulatory requirements and industry standards.
Posted 3 months ago
1.0 - 5.0 years
1 - 5 Lacs
Mangalore, Karnataka, India
On-site
Aster Medcity is looking for Executive - Sales to join our dynamic team and embark on a rewarding career journey An Executive - Sales is responsible for generating revenue for the company by identifying and selling products or services to potential and existing customers They should have excellent communication and negotiation skillsGenerate sales leads and identify potential customers through cold calling, referrals, and networking Build relationships with potential and existing customers by providing excellent customer service Understand the customer's needs and requirements and propose suitable products or services that meet their needs Conduct market research and stay up-to-date on indus...
Posted 3 months ago
1.0 - 5.0 years
1 - 5 Lacs
Mysore, Karnataka, India
On-site
Aster Medcity is looking for Executive - Sales to join our dynamic team and embark on a rewarding career journey An Executive - Sales is responsible for generating revenue for the company by identifying and selling products or services to potential and existing customers They should have excellent communication and negotiation skillsGenerate sales leads and identify potential customers through cold calling, referrals, and networking Build relationships with potential and existing customers by providing excellent customer service Understand the customer's needs and requirements and propose suitable products or services that meet their needs Conduct market research and stay up-to-date on indus...
Posted 3 months ago
1.0 - 5.0 years
1 - 5 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Executive - Sales to join our dynamic team and embark on a rewarding career journey An Executive - Sales is responsible for generating revenue for the company by identifying and selling products or services to potential and existing customers They should have excellent communication and negotiation skillsGenerate sales leads and identify potential customers through cold calling, referrals, and networking Build relationships with potential and existing customers by providing excellent customer service Understand the customer's needs and requirements and propose suitable products or services that meet their needs Conduct market research and stay up-to-date on indus...
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Aster Medcity is looking for Executive Operations to join our dynamic team and embark on a rewarding career journey Manage day-to-day operational activities Monitor and optimize workflows Ensure compliance with operational policies Collaborate with teams for continuous improvement
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Mysore, Karnataka, India
On-site
Aster Medcity is looking for Senior Associate.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. Customer Support: Interact with customers through various channels (phone, email, chat, etc) to address inquiries, resolve issues, and provide assistance Supervision: Provide guidance, training, and mentorship to junior customer care associates to ensure they meet performance and quality standards Issue Resolution: Handle more complex or escalated customer inquiries and complaints, finding suitable solutions to ensure customer satisfaction Quality Assurance: Monitor and evaluate the quality of interactions between junior associates and customers, pro...
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Aster Medcity is looking for Senior Associate.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. Customer Support: Interact with customers through various channels (phone, email, chat, etc) to address inquiries, resolve issues, and provide assistance Supervision: Provide guidance, training, and mentorship to junior customer care associates to ensure they meet performance and quality standards Issue Resolution: Handle more complex or escalated customer inquiries and complaints, finding suitable solutions to ensure customer satisfaction Quality Assurance: Monitor and evaluate the quality of interactions between junior associates and customers, pro...
Posted 3 months ago
1.0 - 4.0 years
4 - 12 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Senior Executive.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. As a Customer Care Senior Executive, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include: Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle com...
Posted 3 months ago
1.0 - 4.0 years
4 - 12 Lacs
Mysore, Karnataka, India
On-site
Aster Medcity is looking for Senior Executive.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. As a Customer Care Senior Executive, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include: Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle com...
Posted 3 months ago
1.0 - 4.0 years
4 - 12 Lacs
Mangalore, Karnataka, India
On-site
Aster Medcity is looking for Senior Executive.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. As a Customer Care Senior Executive, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include: Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle com...
Posted 3 months ago
1.0 - 4.0 years
4 - 12 Lacs
Hubli, Karnataka, India
On-site
Aster Medcity is looking for Senior Executive.Customer Care.Aster Whitefield to join our dynamic team and embark on a rewarding career journey. As a Customer Care Senior Executive, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include: Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle com...
Posted 3 months ago
1.0 - 5.0 years
4 - 7 Lacs
Mumbai, Maharashtra, India
On-site
1. Meet and maximize sales targets for the store. 2. Extensive knowledge of Beauty Products and its ingredients. 3. Provide exceptional service to every customer. 4. Assist customers to find the products that meet their needs by recommending them right products 5. Advice customers on how to take care of their skin and suggest them to take free consultation form our Ayurvedic Doctor. 6. Increase the products sale by using sales techniques. 7. Explaining customer about how product works and demonstrating them how to use it. 8. Build customer relations and maintain it by through follow-up calls and mailings. 9. Cross-selling or upselling of beauty products, when appropriate (e.g. serums, body l...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
The Customer Retention Officer/ AM Customer Retention Officer will be responsible for collections, renewal collection, and persistency targets through customer calling or physical visits to customer residences with prior appointments. You will ensure the maintenance and sharing of daily customer trackers and conversion thereof, including reviews with the Manager-Collections. Your role will involve convincing customers to renew premiums and continue policies by providing retention tools like mode change, partial withdrawal, PUA surrender, and loans. Timely depositing of cheques at the nearest MLI branch/bank branch within 24 hours of collection will be part of your responsibilities. Handling ...
Posted 3 months ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for providing Customer/Technical Support through Chat, Voice, and Blended Process in Pune. As a Customer/Technical Support Executive, you will interact with customers effectively and troubleshoot technical issues. The ideal candidate should be an Undergraduate with at least 6 months of international experience. The salary offered can go up to 5 LPA based on your skills and experience. You will be required to work in a rotational shift, which includes an 18-hour US work window from 6:00 PM IST to 09:30 AM IST, for 5 days a week. To excel in this role, you must possess excellent communication skills, both written and verbal. You should have strong listening skills, be a...
Posted 3 months ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
As a Customer/Technical Support Executive for Chat, Voice, or Blended Process in Pune, you will be responsible for providing exceptional customer service to clients. We are looking for individuals who are undergraduates with at least 6 months of international experience. The salary offered for this position can go up to 5 LPA. In this role, you will be required to work in a rotational shift pattern covering an 18-hour US work window, from 6:00 PM IST to 09:30 AM IST, five days a week. Your primary skills and competencies should include excellent communication skills both written and verbal, strong listening abilities, objection handling skills, persuasiveness, and diligence. Additionally, yo...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The Financial Services Account Associate Senior-Call back s3 position at FIS is a full-time role that requires an experienced individual with a Bachelor of Commerce/Business education background. In this role, you will be a part of the Transfer Agency division, responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your primary responsibilities will include providing excellent customer service via telephonic interactions with high-value customers of financial institutions. This will involve addressing inquiries, performing account maintenance, resolving outstanding issues, and complying with customer requests. You will work closely w...
Posted 3 months ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR NABEELA - 9147365972 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 14K inhand for freshers, 18K CTC 16k inhand for experience...
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Hiring Experianced Voice Process International Call Center Noida MNC BPO 3Month Exp working In Shift 5 days Working 25K to 35K CTC Voice Process/Chat Also WhatsApp cv 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice International Bpo Experience Needed Rotational Shift CTC up to 35K WhatsApp 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The position is for a Full-time Financial Services Account Associate Senior-Call back s3 in the Transfer Agency division at FIS. The division is responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. The role involves providing customer service via various channels like Transaction processing and Chat, which includes tasks such as Accounts set up, Shareholder data maintenance, and overall record keeping. Job Eligibility: - Excellent communication and interpersonal skills - Excellent knowledge of Customer Services; Global mindset is desirable - Ready to work in night shifts (5 days a week) - Temporary work from home with flexibility t...
Posted 3 months ago
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