1106 Customer Services Jobs - Page 22

Total years of Experience: 0-1 year Requirements: - A Relationship Manager is a professional responsible for establishing and maintaining strong relationships with clients or customers on behalf of a company or financial institution. The primary goal of the role is to foster positive interactions, understand the needs and preferences of clients, and offer tailored solutions to enhance client satisfaction and retention. Roles & Responsibilities Responsible for Sourcing & Acquiring New Franchisee/Business Associate/Partner. Managing the existing mapped franchisee his territory and ensuring the Business Development of all the new develop franchisees. Business conversion of all the newly acquire...

Job Description : The Lead Debit Card Dispute Operations is responsible for overseeing the end-to-end debit card dispute process, ensuring timely, accurate, and compliant resolution of cardholder disputes in accordance with regulatory guidelines (e.g., Regulation E) and Visa guidelines. The lead acts as a subject matter expert, providing guidance to team members, improving process efficiency, and serving as a liaison between operations, customer service, compliance, and external partners. Key Responsibilities: Lead a team of dispute analysts in handling debit card transaction disputes, ensuring consistent application of procedures and regulatory compliance. Serve as the point of escalation f...

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: -...

location thane exp in international any sales/ upsell process/collection / retention + email & chat shift time 10-7 Sat & sun off excellent comms is must Call/whatsapp HR Anika-7738581678

MS Dynamics D365 - Technical Architect Description: About HSO HSO Success and Ambition HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer&aposs business needs enable us to provide a 100% reference-able solution, supported by award win...

US Travel Sales Consultant, Cruise booking Flight Sales US travel Sales ( voice process) PPC META Call Cruise Booking Team Leader 5 DAYS wirking cab meals provided, salary- upto 75k + incentives location- NOIDA, DELHI, GURGAON call/what's app Nandini Parashar 9773634524

Urgent Hiring for International Voice Process. Company: Sagility India Ltd. Location:Hi-tech City, Hyderabad Open Positions: 250 Work mode: Work from office. Job Description: We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions. Key Responsibilities: - Process claims according to established guidelines and procedures. - Maintain customer satisfaction ratings by adhering to client SLAs. - Utilize company policies to resolve customer issues ...

Essential Duties and Responsibilities: Provide consistent, professional, and high-quality client support to our client base through an online support queue Communicate and collaborate across teams and departments to help resolve issues. Become proficient on the Knowledge Services learning platforms (ModMed U and ModMed Communities) to provide both client and internal support. Performs administrative duties in support of Knowledge Services projects and initiatives. Practice and enforce text formatting, graphic layout, and other elements that are consistent with ModMed s visual brand identity. Opportunities to support the creation of video and written educational content. Experience and Skills...

Essential Duties and Responsibilities Hire, train, and develop a high-performing team of Customer Success Coordinators. Conduct regular 1:1 meetings and team check-ins to foster collaboration and address challenges. Oversee the assignment and prioritization of tasks to ensure CSMs receive timely support. Develop and maintain efficient workflows for the team, identifying opportunities for improvement. Monitor team workload to ensure equitable distribution of responsibilities Partner with Customer Success leaders to understand team needs and align support initiatives. Provide insights and recommendations to improve overall efficiency and effectiveness. Act as liaison between the Coordination T...

Your Role: Ensure professional and courteous customer support services. Promote a productive and positive experience with customers to ensure high quality support. Handle escalated customer service issues as needed. Control costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess training needs. Administer motivational programs including incentives and contests to drive performance. Work across departments in support of the organization. Manage the activities of team members. Conduct hiring, firing, performance appraisals, and pay reviews. Skills Requirements: Bachelors Degree, required Six pl...

Your Role: Play a critical leadership role in ensuring day-to-day operations are running smoothly, productivity targets are met, a high level of customer service is delivered, and overall service delivery is consistently maintained at the highest standards while ensuring ModMeds billing and compliance processes and Standard Operating Procedures (SOPs) are followed. Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes. Help the team to prioritize their work and understand the critical importance of following SOPs and communicating challenges and findings to their supervisor in a timely manner. Inform leadership of critical findings impactin...

Do you dare to lead the digital transformation to create a more sustainable world At Schneider Electric, the leading digital partner in sustainability and efficiency for businesses, communities, and individuals, the goal is for all people to make the most of energy and resources through integrated management. With a presence in over 110 countries and a diverse team of over 150,000 people, Schneider Digital, the digital department of Schneider Electric, is at the forefront of the digital transformation. In Barcelona, the Digital Hub is formed by more than 450 employees working on strategic projects in various roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Managemen...

US/UK Travel Sales agents who have handled inbound Sales Call US travel customer services( voice process) Urgently hiring for PPC English Agents /Bilingual/Spanish sales agents . Min.1 yrs exp in US/UK Travel S ales process must salary up to 75 k+Unlimited Incentives DELHI NCR call/what's app Nandini Parashar 9773634524

Roles and Responsibilities : 1.Should exhibit People Management Skills. 2.Should be aware of the various Operations and Client Metrics. 3.Strong analytical, solving skills with strong MS Excel skills. 4.Needs to have the drive to achieve given targets. 5.Process adherence (Check, analyze, Control & Improvement). 6.Drive & adhere to Policies & Procedures. 7.Should be well versed in coaching & providing feedback 8.Basic exposure to excel. 9.Good process knowledge and Good interpersonal skills The candidate should be possess the following skills - People Management skills - Client Management skills - Process Management skills - Coaching and Training - Feedback and Performance Management skills ...

Role & responsibilities Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions. NSL Arena, Uppal, Hyderabad, India 24/7 Support 5 Working days and 2 rotational week off Customer Service Agent As per company standard 1. Basic level screening by recruiter 2. Maki assessment / Manual assessment by trainer for language proficiency and maintain the scores/grades 3. Tech Test - Basic tech test questionnaire module available on Harver which we are going to use for screening. 4. Ops round.

Shift: Night Shifts Job Description: We are looking for dedicated individuals to join our team as International Semi & chat Customer Support Executives with Excellent communication. Fresher :- 3lpa - 18000/- TH Experience - 3.6lpa - 22500/- TH Eligibility Criteria: Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Troubleshooting and resolving product issues and concerns. Ensuring customer satisfaction and providing professional customer support. Handle international customer calls, emails, and chats with a focus on providing ex...

Job Title : International voice process Location : Hyderabad Shift : Night Shifts Job Description : We are looking for dedicated individuals to join our team as International Voice - Customer Support Executives with Excellent communication . Eligibility Criteria : Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Handling and resolving customer complaints. Providing information about products and services. Troubleshooting and resolving product issues and concerns. Ensuring customer satisfaction and providing professional custome...

Job Title : International voice process Location : Hyderabad Shift : Night Shifts Salary: Fresher: 2.6 to 3 LPA 6 Months and more Experience 3.2 to 3.6 LPA Job Description : We are looking for dedicated individuals to join our team as International Voice - Customer Support Executives with Excellent communication . Eligibility Criteria : Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Handling and resolving customer complaints. Providing information about products and services. Troubleshooting and resolving product issues and c...

1. Team Leader (VoiceProcess) No. of requirements : 1 Education : HSC /Grad Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound) Need on papers as Team Leader Background : BPO Experience Shift Window : 24*7 Shift However majority of the shifts would be from 19:30pm to 11:30am Weekoff : Any 2 Rotational off) Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage Notice Period : Minimum 15 days or immediate

Hiring Now: Voice/ Blended Support Executive at Foundever( Sitel) Candidates from Mumbai Location can apply. We are hiring for CSR for Voice/ Chat Process At our Mumbai Office (Chandivali, Andheri East.) This is a 5 Days working role and will have US Shift and UK Shift which will be decided as per the roster. Candidate should be comfortable working in night shift. Please see below the role requirements and skills required. HSC with 6months or above experience into relevant field. Salary: Up to 22k In-hand (Relevant Feild Experience & On Paper Documents) Graduates Fresher can apply. Salary: Up to 20k In-hand (For Fresher) Experience into Chat/ Voice process. Strong Communication, teamwork, ti...

We are hiring for foundever Real Estate : India Business -outbound Sales & Customer Suppor (voice) Good English speaking skills required. Salary :Upto 16k to 18k. Qualification: HSC + 6 Months Exp OR Graduates. Real estate experience preferred. Upto 0 to 1.7k Performance Incentives Any 6 day Working & Any 1 Rotational week off. Shift timing : (6am to 12am ) any 9hrs shift. Centralized pickup from Andheri and Ghatkopar Station Home pick up and drop window ( 9pm to 6am). Current location : Chandivali, Post 2 months will move to Mahape ( Harbour line). No planned leaves for 6 months.

Greetings From Foundever !!! Real Estate : India Business -Outbound Sales & Customer Suppor (voice) Good English speaking skills required and Kanada speaking. Salary :Upto 16k to 18k. Qualification : HSC + 6 Months Exp OR Graduates(Real estate experience preferred) Upto 0 to 1.7k Performance Incentives Working days : Any 6 day Working & Any 1 Rotational week off. Shift timing : (6am to 12am ) any 9hrs shift. Centralized pickup from Andheri and Ghatkopar Station Home pick up and drop window ( 9pm to 6am). Current location : Chandivali, Post 2 months will move to Mahape (Trans-Harbour line). Work Mode - Work from Office No planned leaves for 6 months. Job Summary: Ensuring customer satisfactio...

Greetings From Foundever !!! Real Estate : India Business -Outbound Sales & Customer Suppor (voice) Good English speaking skills required. Salary :Upto 16k to 18k. Qualification : HSC + 6 Months Exp OR Graduates(Real estate experience preferred) Upto 0 to 1.7k Performance Incentives Working days : Any 6 day Working & Any 1 Rotational week off. Shift timing : (6am to 12am ) any 9hrs shift. Centralized pickup from Andheri and Ghatkopar Station Home pick up and drop window ( 9pm to 6am). Current location : Chandivali, Post 2 months will move to Mahape (Trans-Harbour line). Work Mode - Work from Office No planned leaves for 6 months. Job Summary: Ensuring customer satisfaction and fostering posi...

Job Description: Handle customer queries and issues via chat in a timely and professional manner Provide accurate information and resolve concerns efficiently Maintain customer satisfaction by delivering high-quality support Collaborate with internal teams for issue resolution Perks & Benefits: Competitive salary Performance-based incentives Supportive work environment Preferred Candidate Profile: Good written communication skills Ability to multitask and adapt to a fast-paced environment Prior experience in chat support is a plus

JOB ROLE: DOMESTIC CUSTOMER SUPPORT. As a Customer Service Representative, your primary responsibility is to ensure a positive and satisfying experience for our customers. This involves addressing inquiries, resolving issues, and providing information about our products or services. Eligibility Criteria: 1.Age of applicant should be Between 20 - 39 years. 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Exceptional written and verbal communication skill in English. 4. Shifts: Day Rotational shifts . Employee Perks: Transport facility: One way home pickup/drop provided depending upon your shift timings. Performance Bonus: Based on your monthly performance.