529 Customer Services Jobs - Page 14

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Call and pitch customers our products and services 6 days working Required Candidate profile Excellent communication skills in English Immediate Joiner Grad/UG Rotational shifts Good convincing and negotiation skill Unlimited Incentives Health Insurance

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts/ Night shift Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required Flexible with rotational shifts Excellent phone etiquette & interpersonal skill

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts/ Night shift Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required Flexible with rotational shifts Excellent phone etiquette & interpersonal skill

2+ years exp. as team lead 1+ year exp. as quality analyst 2+ years exp. as Assistant Manager Required Candidate profile Qualification : Graduation Mandatory Skills : Customer support/Inbound/Voice Process Should be open to Rotational shifts/week offs Excellent communication skill required

2+ years exp. as team lead 1+ year exp. as quality analyst 2+ years exp. as Assistant Manager Required Candidate profile Qualification : Graduation Mandatory Skills : Customer support/Inbound/Voice Process Should be open to Rotational shifts/week offs Excellent communication skill required

Same Day Offer!! Handling Inbound calls. Voice/Non-Voice . Creating and maintaining positive relationships with customer. Fulfilling the needs of their customers. 5 days working. Rotational shifts. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives. Allowance. Bonus. Cab.

Same Day Offer!! Handling Inbound calls. Voice/Non-Voice . Creating and maintaining positive relationships with customer. Fulfilling the needs of their customers. 5 days working. Rotational shifts. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives. Allowance. Bonus. Cab.

Handles customer queries via phone or email Provides product information, resolves issues, and ensures customer satisfaction. Works to resolve disputes and improve customer relationships. Required Candidate profile UG/GRAD/Fresher/Experience all are eligible Should be comfortable with rotational shifts Excellent communication required Immediate joiner5 Days working

Handles customer queries via phone or email Provides product information, resolves issues, and ensures customer satisfaction. Works to resolve disputes and improve customer relationships. Required Candidate profile UG/GRAD/Fresher/Experience all are eligible Should be comfortable with rotational shifts Excellent communication required Immediate joiner5 Days working

Handling calls from customers Identifying customer needs and helping customers use specific features International processes 5 days working . Rotational Shifts 24*7 Graduation mandatory Required Candidate profile Eligible - Fresher/Experienced Graduation required(Result declared) Shift- Rotational Location- Mohali/Chandigarh Excellent English Communication required 5 days working/ 2 days off

Handling calls from customers Identifying customer needs and helping customers use specific features International processes 5 days working . Rotational Shifts 24*7 Graduation mandatory Required Candidate profile Eligible - Fresher/Experienced Graduation required(Result declared) Shift- Rotational Location- Mohali/Chandigarh Excellent English Communication required 5 days working/ 2 days off

International Call Center /Domestic bpo Hiring for MNC BPOS working In Shift 5 days Working 15K to 30K Fresher / Exp Both Can Apply Voice Process/Chat Also WhatsApp cv 7696517849 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience English Must Rotational Shift CTC 2.40 to 4 WhatsApp 7696517849 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center /Domestic bpo Hiring for MNC BPOS working In Shift 5 days Working 15K to 30K Fresher / Exp Both Can Apply Voice Process/Chat Also WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience English Must Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Handling Inbound calls for clients Provide appropriate solutions for customers Answer customer questions and assist them with their needs Rotational shifts Work from office Required Candidate profile Required Good English Communication Undergraduate /Graduate both can apply Fresher/Experienced both can apply

We are looking for a highly skilled and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-4 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Ability to build and maintain strong relationships with customers and colleagues.

Role & responsibilities: 1. Key highlights of the role are listed below (purely indicative and not limiting): 2. Responsible for assessing, understanding and providing support to frontline associates with Process & Product 3. To motivate, develop and mentor team members in a dynamically changing environment 4. Monitor projects/transactions and provide qualitative/constructive feedback to the team members. 5. To create a conducive and stimulating environment for the teams to accomplish their goals 6. Manage expectations of his team members and proactively should be able to sense their needs 7. Ability to drive process, performance & transformation 8. To be a part of the business Calls / calibration call to have better understanding of the process and for continuous improvement 9. Quality and Ownership for particular process 10. Should be open to work 24/7 environment 11. Ability to create a conducive and stimulating work environment 12. Attrition & Absenteeism management 13. To own and drive and develop the team members for being effective in their role 14. Supporting management drive business expectation and process metrics 15. Monitor resource utilization & performance. Applicants should possess the following attributes: Handling BackOffice/Email Project.

International Call Center /Domestic bpo Hiring for MNC BPOS working In Shift 5 days Working 15K to 30K Fresher / Exp Both Can Apply Voice Process/Chat Also WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience English Must Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Requirements: - A Relationship Manager is a professional responsible for establishing and maintaining strong relationships with clients or customers on behalf of a company or financial institution. The primary goal of the role is to foster positive interactions, understand the needs and preferences of clients, and offer tailored solutions to enhance client satisfaction and retention. Roles & Responsibilities Responsible for Sourcing & Acquiring New Franchisee/Business Associate/Partner. Managing the existing mapped franchisee his territory and ensuring the Business Development of all the new develop franchisees. Business conversion of all the newly acquired franchisees. Skills & Qualifications Bachelor's degree in any field. Minimum 1+ years of relevant experience as a Relationship Manager, Gender: Female Knowledge of Stock Broking/Capital Markets. Convincing skill, Learning ability

Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing) Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Role & responsibilities. Skills Required Customer service excel email process chat process Experience 0-1 year .

What this job involves: Key Skills Calendar Management, Travel Management, Meeting & Events coordination, Time & Expense Submission, Other Administrative Support Prepare a range of non-routine correspondence according to company guidelines Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g.: contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive). Coordinate work with third-party suppliers - both internal and external - to address support needs and issues on behalf of the executive Arrange conference calls, video conferences or data conferences occasionally involving a global audience Anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures). Prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary Review and sort paper-based and electronic mail, identify action required and take action where appropriate Assist with miscellaneous complex administrative tasks (i.e., locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports) Manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed Develop relationships with executives clients and their EA s Provide telephone support (i.e. Answer calls promptly and courteously). Act as executives representative to independently handle calls May record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines. Maintain voicemail and email distribution lists Sound like you In this role, your key responsibilities will include: 2-3 years of experience in a EA role Be able to adapt to changes in business priorities IT & Microsoft office skills (Word, Excel, PowerPoint, Outlook). Strong interpersonal skills with confident to interact with people at senior levels Mastery of stakeholder's relationships and collaborative working with colleagues and peers of all levels. Proactive display initiative and work well under pressure Effective team player, flexible and with the ability to work independently Excellent written and verbal English Excellent organisational skills and ability to prioritize effectively High level of accuracy Excellent customer services skills Ability to independently solve problems and make recommendations. Sense of confidentiality, discretion Strong diary management (multiple diaries) Experience booking complex international travel Providing an advanced level of executive support to various executives with complex organizational responsibilities. Liaison between the executives and his/her organization. Independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment. Requires a good understanding of the executives organization, along with the business knowledge to communicate and work effectively with the executive s organization and clients.

Roles and Responsibility Manage and oversee the daily operations of the branch's receivable functions. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Build strong relationships with customers to resolve their queries and concerns. Collaborate with internal teams to ensure seamless communication and coordination. Analyze and report on receivable performance metrics to senior management. Identify areas for improvement and implement process enhancements. Job Requirements Strong knowledge of BFSI regulations and compliance requirements. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing customer complaints and resolving issues professionally.

About the Role: We're revolutionizing Duolingo English Test (DET) preparation in India and have already helped over 1,000 students move closer to their dreams of studying abroad. As we scale, were looking for passionate and driven DET Demo Trainers to join our team and deliver impactful learning experiences through engaging demo sessions. Key Responsibilities: Conduct engaging online demo classes for prospective DET students Assess students' English proficiency and explain DET test format, scoring, and modules Address student queries and recommend suitable course options Provide insights on strategies to tackle all four DET sections: Literacy, Comprehension, Conversation, and Production Collaborate with the sales and operations teams to ensure smooth student onboarding Maintain high standards of student engagement and satisfaction Track and report demo class performance and feedback Ideal Persona: Minimum 6 months of teaching experience in DET or any English proficiency test (e.g., IELTS, TOEFL) Strong communication and interpersonal skills Basic understanding of sales and customer handling Comfortable with online teaching tools (Zoom, Google Meet, etc.) Energetic, student-focused, and goal-oriented personality Graduate degree in any discipline; BA/MA in English preferred Work Requirements: 4 hours of online demo sessions per day; 6 days a week Shift Options: 5:00 PM 10:00 PM or 6:00 PM 11:00 PM Deliver top-notch demo sessions to drive student enrollments Help students kickstart their DET preparation journey