CUSTOMER SERVICE SPECIALIST I

Bengaluru

Posted:1 week ago

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Job Description

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Requirements
  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.
What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Doraisanipalya, J.P Nagar, 4th Phase, Bannerghatta Road
Bangalore, Karnātaka 560076 India

Posting City: Bangalore
Job Country: India
Travel Required: None
Requisition ID: 157271
Workplace Type: Onsite
External Careers Page: Customer Service

Skills Required

Customer Service Customer Satisfaction Sales Supply chain and logistics Leadership and teamwork

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