Customer Service & Sales Specialists

As a member of the high-performing customer success & sales team, you will be responsible for engaging with both domestic and global customers, understanding their needs, and delivering tailored solutions to create long-term value. This role involves handling inbound customer queries as well as outbound lead conversions, ensuring that every interaction is meaningful, empathetic, and results-driven. **Key Responsibilities:** - Interact with customers through inbound & outbound voice calls - Understand customer requirements and recommend the right solutions - Build strong rapport and nurture trust-based relationships - Deliver exceptional customer experiences with every interaction - Convert qualified leads and contribute to overall sales performance - Manage customer follow-ups, objections, and escalations professionally **Qualifications Required:** - Excellent spoken English with clear articulation - Experience in international BPO, customer service, sales, travel, hospitality, wellness, healthcare, or any premium service industry - Strong relationship-building and problem-solving skills - Ability to handle voice-based customer interactions with confidence - Growth-oriented mindset and willingness to work in rotational shifts (WFO) In addition to the above responsibilities and qualifications, you will receive a competitive salary with attractive performance incentives. You will also have the opportunity to work with a global customer base in a fast-growth environment with career advancement opportunities. The company offers supportive leadership, world-class training, and a 5-day work week. If you are passionate about customer experience, sales success, and global communication, we encourage you to apply now or reach out for more details.,