Customer Service Representative

Job Description:

About the Role:

We are seeking a dynamic and motivated Inside Sales Executive to join our team. This role involves engaging with potential clients, understanding their needs, and providing tailored solutions that align with our offerings. You’ll play a critical part in driving our growth through effective presales engagement, client relationship building, and sales support.

Key Responsibilities:

• Engage with potential clients to understand their requirements, challenges, and goals Qualify inbound and outbound leads and nurture them through the sales pipeline
• Collaborate with the sales team to strategize and support lead conversion Maintain detailed records of presales activities, client interactions, and follow-ups
• Share market insights, competitive intelligence, and best practices with internal teams
• Deliver presentations and demos that align with client expectations and business goals
• Build and maintain strong client relationships to ensure long-term business success

Requirements:

• 1–5 years of experience in Presales and B2B Sales
• Strong analytical, presentation, and problem-solving skills
• Proven experience in understanding client requirements and providing solutions Knowledge of the sales cycle and lead conversion strategies
• Familiarity with CRM tools and sales reporting

Key Skills & Attributes:

• Excellent verbal and written communication skills
• Target-driven and self-motivated A proactive game changer with a growth mindset Passionate about building relationships and driving results
• Strong team player who thrives in a collaborative environment

Department: Operations
Location: Mumbai
Experience: 1–5 years
Working Hours: 9:30 am to 6:30 pm

Pay: ₹10,000.00 - ₹35,000.00 per month

Application Question(s):

• What is your Current CTC?
• What is your Expected CTC?
• What is your Notice Period?

Work Location: In person