1 - 2 years
3 Lacs
Posted:1 day ago
We are looking for an experienced Customer Service Representative for pan India distribution company.
Key Responsibilities:
· Manage order-related queries, including order status, returns, exchanges, cancellations, and product-related information.
· Respond promptly to customer inquiries and provide accurate, valid, and complete information using the right tools and processes.
· Build and maintain strong relationships with customers through open, interactive, and professional communication.
· Maintain detailed records of customer interactions, feedback, and actions taken.
· Collaborate with internal teams to ensure smooth order fulfilment and service delivery.
Requirements:
· Bachelor’s degree or equivalent work experience preferred.
· Strong communication skills in English (both written and spoken).
· Minimum 1-2 years of experience in customer support
· Proficient in Basic computer knowledge.
· Problem-solving attitude with patience and empathy in handling customers.
Key Competencies:
· Customer Handling & Relationship Management
· Team Collaboration
Work Location: Pune, Maharashtra
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
Free courses, interview questions and practice for each skill.
Full Time
Radcco Tex Private Limited
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