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IntouchCX
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Customer Service Representative – Voice Process | Walk-In Interview

Customer Service Representative – Voice Process | Walk-In Interview

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

IntouchCX

1 - 3 Lacs

Hyderabad

Posted:15 hours ago

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Job Description

Customer Service Representative – International Voice Process | walk in

Company: IntouchCX
Job Location: Madhapur, HITEC City, Hyderabad, Telangana – 500081
Job Type: Full-time
Experience Required: 6 months to 5 years in BPO
Salary: Up to ₹4,00,000 per annum (based on experience and interview performance)
Shift: Rotational night shifts

Job Description

IntouchCX is hiring enthusiastic and customer-focused professionals for the International Voice Process in Hyderabad. Candidates with excellent English communication skills and prior experience in domestic or international BPO voice processes are encouraged to apply.

If you are passionate about customer service and looking for career growth in the BPO industry, this is an excellent opportunity!

Key Responsibilities

Handle customer queries through inbound and/or outbound voice calls.
Provide accurate information and effective solutions to customer concerns.
Maintain professional communication and deliver excellent customer service.
Resolve customer issues efficiently while maintaining quality standards.
Meet process-specific performance, productivity, and customer satisfaction targets.
Follow company policies and established service procedures.

Required Skills and Qualifications

Minimum 6 months of experience in a domestic or international BPO voice process.
Excellent verbal communication skills in English.
Good customer-handling and problem-solving abilities.
Ability to work in rotational night shifts.
Customer-focused attitude with a professional approach.
Freshers are not eligible for this requirement.

Salary and Benefits

Salary package of up to ₹4 LPA, depending on experience and interview performance.
Opportunity to work in an international customer support environment.
Professional development and career growth opportunities.

Walk-In Interview Details

Date: 29th October 2026
Time: 10:00 AM to 3:00 PM

Interview Venue:
5th Floor, Building B16, Raheja Mindspace IT Park, behind Inorbit Mall, Madhapur, HITEC City, Hyderabad, Telangana – 500081.

HR Contact: Chaitanya
Contact Number: 8147091044

Reporting Instructions: After arriving at the venue, please meet Vinay Sir.

How to Apply

Interested candidates can apply through Indeed or contact the HR representative for further details. Candidates are requested to carry an updated resume and relevant employment documents.

Experience in a BPO voice process and excellent English communication skills are mandatory.

Pay: ₹15,000.00 - ₹27,000.00 per month

Work Location: In person

Skills Required

Customer Service Voice Process International Voice Process BPO International BPO Customer Queries Inbound Outbound Quality Standards Customer Satisfaction Customer Handling Customer Support

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Job Type

Full Time

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Customer Service Representative – Voice Process | Walk-In Interview