Customer Service Representative (Telecaller – Hindi & English)

Customer Service Representative (Tele Caller – Hindi & English)

Job Summary:

Customer Service Representative (CSR)

Key Responsibilities:

• Make outbound and inbound calls to customers
• Handle delivery-related queries and feedback calls
• Address customer inquiries via phone, email, or chat
• Resolve customer complaints with a solution-focused approach
• Maintain accurate customer records and update information
• Understand customer needs and explain relevant products or services
• Ensure a high level of customer satisfaction and service quality

Requirements:

• Minimum

  1 year of experience

  in customer service or telecalling
• Proficiency in

  Hindi and English

  (both spoken and written)
• Excellent communication, listening, and problem-solving skills
• Qualification:

  Any degree

• Positive attitude and willingness to learn

• Immediate joiners preferred

Location: Coimbatore (Office-based)

Job Type: Full-time

Joining: Immediate

Experience: Minimum 1 year

Why Join Us?

we’d love to hear from you!

To Apply: