Customer Service Representative (NightShift)

Job Description: As a Customer Service Agent at Art of Working Outsourcing Pvt Ltd, your primary role will involve handling customer inquiries, providing support, ensuring customer satisfaction, and upholding a positive customer experience. Your responsibilities will include answering customer calls, resolving issues effectively, offering information about products and services, and maintaining accurate customer records. Key Responsibilities: - Handle customer inquiries and provide necessary support - Ensure customer satisfaction and maintain a positive customer experience - Efficiently answer customer calls and resolve issues promptly - Provide detailed information about products and services - Maintain precise and updated customer records Qualifications Required: - Proficiency in Customer Service Representatives and Customer Service skills - Strong abilities in Customer Support and Customer Satisfaction - Skilled in enhancing Customer Experience - Excellent communication and problem-solving skills - Ability to manage multiple tasks in a fast-paced environment - Prior experience in a customer service role would be advantageous - Thorough knowledge of customer service practices - High school diploma or equivalent education level,