Customer Service + Renewals

1 years

2 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We’re seeking a proactive and customer-focused Customer Service & Renewals Specialist to manage client relationships, resolve inquiries, and drive contract renewals. This hybrid role blends empathetic support with strategic retention efforts to ensure customers remain satisfied and loyal.

Required skills:

  • HSC Qualification is mandatory
  • Minimum 1 year experience Customer Service / Renewals / Upselling
  • Strong written and spoken fluency in Malayalam and English.
  • Collaborate with sales and account management teams to retain high-value clients
  • Present renewal options and upsell opportunities tailored to customer needs
  • Salary: ₹18K–₹22K In-Hand
  • Shift Timings: * Female: 10 AM – 7 PM * Male: 12 PM – 9 PM

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 7826845684

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