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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

0 - 4 years

1 - 3 Lacs

Madurai, Theni

Posted:2 weeks ago| Platform:

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Skills Required

Finance application software Customer Service sales retail internet browsing mortgage bfsi ms office outlook relationship management internet explorer housing loan home loans lap mortgage loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused individual with 0 to 4 years of experience to join our team as a Customer Service Officer - MF in Equitas Small Finance Bank Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide product information and solutions to customers via phone, email, or other channels. Resolve complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Any graduate degree from a recognized university. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work collaboratively as part of a team.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Customer Service Officer - MF

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Customer Service Officer - MF

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Skills Required

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