Job
Description
As a Client Service Manager at Ecorgy Solutions, you will play a pivotal role in driving our healthcare revolution in the US industry. Your excellent English communication skills and analytical capabilities will be utilized to manage stakeholders, clients, and a clinical team effectively. Your primary responsibility will be to ensure high-quality service delivery while nurturing strong client relationships. Key Responsibilities: - Utilize your strong communication skills to engage with stakeholders and clients, with an emphasis on excellent English articulation. - Leverage your industry experience in Healthcare, International BPO/Sales, or related sectors to enhance operational efficiency. - Demonstrate analytical proficiency by acquiring and retaining knowledge of clinical practices and compliance standards, while implementing improvement initiatives. - Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. - Contribute to quality improvement initiatives and showcase accountability in task execution. Qualifications Required: - Bachelor's degree in any field. - 4-8 years of experience in international voice process, sales, or similar roles. - Strong communication skills, with an emphasis on English proficiency. American accent is preferred but not mandatory. - Prior experience in Healthcare, International BPO/Sales, or relevant sectors. - Analytical proficiency with the ability to implement improvement initiatives and estimate effectively. - Willingness to work night shifts (9:30 PM to 6:30 AM) at our office in Elippode, Trivandrum. About Ecorgy Solutions: Ecorgy Solutions is dedicated to transforming patient care in the US Healthcare industry. By joining our team, you will have the opportunity to gain exposure to the US Healthcare BPO sector, enhance your professional portfolio, and be part of an environment that prioritizes your growth. Additionally, we offer benefits such as EPF, Group Mediclaim policy, Gratuity, rewards based on performance, professional development opportunities, and training programs. If you are interested in discussing compensation and benefits further, please contact us at 9061161927. To apply for this exciting opportunity, please send your resume to careers@neogencare.net. As a Client Service Manager at Ecorgy Solutions, you will play a pivotal role in driving our healthcare revolution in the US industry. Your excellent English communication skills and analytical capabilities will be utilized to manage stakeholders, clients, and a clinical team effectively. Your primary responsibility will be to ensure high-quality service delivery while nurturing strong client relationships. Key Responsibilities: - Utilize your strong communication skills to engage with stakeholders and clients, with an emphasis on excellent English articulation. - Leverage your industry experience in Healthcare, International BPO/Sales, or related sectors to enhance operational efficiency. - Demonstrate analytical proficiency by acquiring and retaining knowledge of clinical practices and compliance standards, while implementing improvement initiatives. - Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. - Contribute to quality improvement initiatives and showcase accountability in task execution. Qualifications Required: - Bachelor's degree in any field. - 4-8 years of experience in international voice process, sales, or similar roles. - Strong communication skills, with an emphasis on English proficiency. American accent is preferred but not mandatory. - Prior experience in Healthcare, International BPO/Sales, or relevant sectors. - Analytical proficiency with the ability to implement improvement initiatives and estimate effectively. - Willingness to work night shifts (9:30 PM to 6:30 AM) at our office in Elippode, Trivandrum. About Ecorgy Solutions: Ecorgy Solutions is dedicated to transforming patient care in the US Healthcare industry. By joining our team, you will have the opportunity to gain exposure to the US Healthcare BPO sector, enhance your professional portfolio, and be part of an environment that prioritizes your growth. Additionally, we offer benefits such as EPF, Group Mediclaim policy, Gratuity, rewards based on performance, professional development opportunities, and training programs. If you are interested in discussing compensation and benefits further, please contact us at 9061161927. To apply for this exciting opportunity, please send your resume to careers@neogencare.net.
