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Tata Communications
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Customer Service Executive - Service Delivery & Management

Customer Service Executive - Service Delivery & Management

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tata Communications

Pune

Posted:5 days ago

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Job Description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

To ensure accurate information flow of the tasks handled, and volumes fulfilled for an accurate &timely business report.
Work with various internal departments and become familiar with the overall businesses line-up to effectively work in view of functional and organizational matrices.
Proactively monitoring project progress
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Analysing databases, doing quantitative and qualitative research
Regularly participates in important projects or activities as a full contributing team member.
Respond to customer queries in a timely manner.
Update Project Management Workflow and Project document repositor

Skills Required

Customer Service Service Delivery Network Services Project Documentation Qualitative Research Customer Queries Project Management

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Job Type

Full Time

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Tata Communications

Telecommunications

Chennai

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Customer Service Executive - Service Delivery & Management