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Linchpin Technologies logo

Customer service executive

0 - 4 years

0 - 4 Lacs

Mohali, Punjab, India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

crm software Call Handling Email Management Data Entry Issue tracking Customer feedback documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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