Customer Service Executive

Customer Service Executive – Voice Process (US/Canada)

Company: Sembridge
Industry: Healthcare
Job Location: Powai, Mumbai
Process: International Voice – US/Canada
Openings: 200
Interview Mode: Virtual Interview
Employment Type: Full-Time

Job Description

Sembridge is hiring Customer Service Executives for its US/Canada healthcare process. This is a great opportunity for freshers looking to start their careers in the healthcare industry, gain professional experience, and build long-term career growth.

Key Responsibilities

• Handle customer queries over calls for the US/Canada process.
• Provide accurate information and resolve customer concerns professionally.
• Maintain good communication and deliver a positive customer experience.
• Follow company policies, process guidelines, and quality standards.
• Ensure customer information is handled accurately and confidentially.

Eligibility Criteria

• Education: HSC (12th pass) or Graduate
• Experience: Freshers can apply
• Maximum Age: 40 years
• Salary: ₹25,000–₹35,000 per month, depending on the candidate's profile and selection
• Shift: International shifts as per the US/Canada process
• Weekly Offs: 2 rotational offs
• Interview: Virtual

Candidate Requirements

• Good verbal communication skills.
• Customer-focused attitude and willingness to learn.
• Ability to communicate professionally over calls.
• Flexibility to work in international shifts.
• Candidates must be comfortable commuting to Powai, Mumbai.

Transportation / Location Criteria

The hiring team is sourcing candidates from the following locations:

CST, Mira Road, Dombivli, and Vashi.

Candidates should confirm their daily commute feasibility to Powai before proceeding with the interview.

Why Join Sembridge?

• Fresher-friendly opportunity.
• Healthcare industry exposure.
• Competitive salary package.
• Opportunity for professional development and career growth.

Interested candidates can apply now for this opportunity. Virtual interviews will be conducted as part of the selection process.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person