Posted:7 hours ago|
Platform:
Work from Office
Full Time
1.Handle inbound and/or outbound calls professionally and efficiently.
2.Provide accurate information to customers regarding products, services, or issues.
3.Resolve customer queries, complaints, and requests within defined timelines.
4.Maintain a positive, empathetic, and professional attitude toward customers.
5.Log and update customer interactions accurately in the system.
6.Meet daily/weekly call targets and quality benchmarks.
7.Follow up on customer interactions where necessary to ensure satisfaction.
8.Adhere to company policies, scripts, and communication standards.
9.Collaborate with team members and supervisors to improve overall performance.
10.Stay updated with product knowledge and process changes.
Contact Details
Please call below mentioned contact numbers for further assistance.
7028247407 (Rishika), 8208141453 (Saudamini), 7558406803 (Ateeb), 9529297137 (Samprita), 9125409717 (Arpita), 8826106205 (Rishika Mukherjee)
Tech Mahindra
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