Customer Service Associate

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Salary

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Key Responsibilities

• Customer Service:
• Greet customers warmly and assist them in finding products or services.
• Respond to customer inquiries, complaints, and feedback in a professional and timely manner.
• Provide accurate information about products, promotions, and store policies.
• Process customer transactions at the checkout counter, including cash, card, and digital payments.
• Sales Support:
• Upsell and cross-sell products to enhance customer satisfaction and meet sales targets.
• Assist in merchandising and displaying products to attract customer attention.
• Ensure product availability by restocking shelves and monitoring inventory levels.